Maintenance Supervisor

Tenderloin Neighborhood Development Corporation; San Francisco (CA); On-site; USD 52,114 - 56,715; Full time

Job summary

Tenderloin Neighborhood Development Corporation in San Francisco is seeking a Maintenance Supervisor to oversee all maintenance operations in residential facilities, ensuring safety and compliance with standards.

The successful candidate will lead a team, supervise tasks, and interact with a diverse, low-income population. Previous experience in residential maintenance and familiarity with building trades such as plumbing and electrical work are crucial for this role. Effective communication and problem-solving skills are also essential.

Qualifications

• At least 2 years of experience in residential housing maintenance/property management.
• Two years of hands-on experience in the building trades: plumbing, electrical, carpentry, or painting.
• Knowledge of Cal OSHA safety and code requirements.

Responsibilities

• Supervise maintenance staff and manage daily tasks.
• Oversee work orders and maintenance requests.
• Ensure compliance with safety regulations.

Skills

Ability to work with diverse populations

Problem-solving ability

Communication in English

Ability to manage maintenance tasks

Education

Two years in residential housing maintenance

HVAC certification preferred

Tools

Hand and power tools

Microsoft Word and Excel

Job description

Job Details

Job Location: Rosa Parks Apartments - San Francisco, CA 94115, 1239 Turk St, San Francisco, CA 94115; Willie B Kennedy Apartments
Position Type: Full Time
Salary Range: $37.83 - $41.17 hourly
Job Shift: Day
Title: Maintenance Supervisor
Reports To: General Manager
Department: Property Management
Schedule: Monday - Friday, 8:30AM - 5:00PM, Emergency On-Call after business hours & weekends
Status: Regular, Full-time
FLSA Status: Non-Exempt
Wage Range: $37.83 - $41.17/hour

Summary

The Maintenance Supervisor is responsible for hands‑on supervision of daily maintenance requirements and requests, preventive maintenance and capital improvements.

Essential Duties

Reporting to the General Manager, the Maintenance Supervisor is responsible for hands‑on supervision of daily maintenance requirements and requests, and preventive maintenance.

Responsibilities include:

• Staff Supervision: supervise staff, assign and review work, set and maintain standards, allocate personnel, address employee problems; with GM approval, discipline, terminate and promote staff, recommend salary increases, write performance appraisals, interpret personnel policies, provide orientation and training.
• Safety and Property Maintenance: respond to and oversee daily work orders, maintenance requests, capital improvement projects, and unit turnovers. Manage plumbing tasks (replace faucets, repair lines, troubleshoot leaks, maintain boiler and fire systems). Manage electrical tasks (repair switches, outlets, heaters, exhaust fans, garbage disposals, troubleshoot failures, read meters, replace circuit breakers). Manage carpentry tasks (install/repair windows, doors, drywall, cabinets, countertops). Conduct work safely in compliance with safety rules, inspect units annually with GM, conduct monthly pest control service with vendor, maintain records of preventive maintenance, keep GM informed of maintenance problems, assist Facilities Manager with capital level projects, develop and implement replacement schedules, assist Facilities and HR with safety trainings, respond to building emergencies on after‑hours on‑call schedule, other duties as assigned.

Qualifications

Required Skills

• Ability, willingness and sensitivity to work with a diverse, low‑income population.
• Maturity, honesty, dependability, initiative and follow‑through.
• Ability to read and communicate in English sufficient to follow directions and communicate with supervisor, coworkers and residents.
• Ability and willingness to work tactfully under pressure and cope with stress.
• Ability to read basic blue‑print drawings and electrical schematics.
• Problem‑solving ability.
• Ability to order supplies and maintain recorded inventory.
• Ability to maintain current and accurate records and files.

Physical Requirements

• Ability to perform medium to heavy work involving sitting, standing, walking, lifting up to 75 pounds and climbing ladders and stairs.
• Ability to use a variety of hand and power tools necessary to perform mechanical, carpentry, electrical, plumbing and other building repairs and maintenance work.
• Ability to operate a variety of equipment including mechanic tools, carpenter tools, electrical tools, plumbing tools, shovels, rakes, etc.
• Ability to move objects, occasionally requiring exertion of considerable force.
• Ability to differentiate shades of color in performing electrical maintenance, painting and other work.
• Ability to coordinate eyes, hands and fingers in performing maintenance tasks.
• Ability to drive motor vehicles, including trucks.
• Visual acuity necessary to inspect buildings and review work orders.
• Hearing acuity sufficient to use telephone and communicate with residents and staff.

Mathematical Ability

• Ability to add, subtract, multiply, and divide.

Judgment and Reasoning Ability

• Ability to judge situations where supervisor's involvement is needed.
• Ability to apply common sense understanding to semi‑repetitive tasks.

Language and Communication Ability

• Ability to comprehend and correctly use maintenance logs, work orders, timesheets, purchase orders, etc.
• Ability to comprehend resident handbook and employee manuals.
• Ability to communicate effectively with coworkers and staff at all levels, residents, both verbally and in writing.
• Ability to adapt to changes in policy, methods, operations, etc. as they apply to property management operations and activities.

Environmental Adaptability

• Ability to work in an office environment and in and outside a variety of residential buildings.
• Ability to work under hot and cold conditions.
• Ability to work under conditions of moderate noise.

Minimum Qualifications

• Two consecutive years of experience in residential housing maintenance/property management.
• Two years of hands‑on experience in the building trades: plumbing, electrical, carpentry and/or painting.
• Two years of experience supervising maintenance crews and contract vendors.
• Knowledge of Cal OSHA safety and code requirements.
• Knowledge of lead paint and asbestos abatement.
• Ability to conduct safety and/or skills trainings.
• Excellent interpersonal skills and ability to work in a team atmosphere.
• Capacity to work with a culturally diverse, low‑income population.
• Ability to work independently and to follow instructions with minimal supervision.
• Ability to lift 75 pounds and climb ladders.
• Proficient in Microsoft Word and Excel.
• Certification in high‑rise fire safety training.

Preferred Qualifications

• HVAC certification.
• Valid California drivers’ license and a motor vehicle report that matches TNDC’s insurer’s minimum guidelines.
• Bilingual and bi‑literate in English and Spanish.

Tenderloin Neighborhood Development Corporation is an Equal Opportunity Employer.

In compliance with the San Francisco Fair Chance Ordinance (August13, 2014), all qualified applicants with criminal histories will be considered for the position.