Maintenance Supervisor

TNDC; San Francisco (CA); On-site; USD 52,114 - 56,715; Full time

Job summary

TNDC in San Francisco is seeking a Maintenance Supervisor responsible for overseeing maintenance operations and staff. The role involves hands-on supervision of maintenance tasks, addressing repair requests, and ensuring compliance with safety standards.

The ideal candidate should have experience in the building trades and possess excellent interpersonal and communication skills. This full-time position offers a supportive work environment focused on serving a diverse, low-income population.

Qualifications

• Two years of hands-on experience in plumbing, electrical, carpentry or painting.
• Supervising maintenance crews and contract vendors for at least two years.
• Knowledge of safety and code requirements (Cal OSHA).

Responsibilities

• Supervise maintenance staff and ensure maintenance requests are addressed.
• Respond to emergencies and oversee maintenance work.
• Conduct safety and skills training for staff.

Skills

Ability, willingness and sensitivity to work with a diverse population

Maturity, honesty, dependability

Ability to read and communicate in English

Ability to read basic blueprints and electrical schematics

Problem-solving ability

Education

Two consecutive years of experience in residential housing maintenance

HVAC certification (preferred)

Tools

Microsoft Word and Excel

Hand and power tools

Job description

TITLE: Maintenance Supervisor

REPORTS TO: General Manager

DEPARTMENT: Property Management

STATUS: Regular, Full-time

FLSA STATUS: Non-Exempt

WAGE RANGE: $37.83 - $41.17/hour

GRANT FUNDED: No

UNION POSTION: No

LOCATION: 1239 Turk St, San Francisco, CA 94115; Willie B Kennedy Apartments

SCHEDULE: Monday - Friday, 8:30AM - 5:00PM, Emergency On-Call (after business hours & weekends)

Summary

The Maintenance Supervisor is responsible for hands‑on supervision of daily maintenance requirements and requests, preventive maintenance and capital improvements.

Essential Duties

Reporting to the General Manager, the Maintenance Supervisor is responsible for hands‑on supervision of daily maintenance requirements and requests, and preventive maintenance.

Staff Supervision

• Supervise staff, including assigning and reviewing work, planning, setting and maintaining standards, allocating personnel and addressing employee problems.
• With the approval of the General Manager, discipline, terminate and promote staff, and recommend salary increases, write performance appraisals, and interpret personnel policies and practices for staff.
• Provide orientation and training for current and newly hired staff.

Safety and Property Maintenance

• Respond to, and is responsible for the oversight of daily work orders, maintenance requests, capital improvement projects, and unit turnovers.
• Plumbing: replace faucets and sinks; repair galvanized, PVC, ABS and copper plumbing lines; troubleshoot location of leaks; apply advanced understanding of operational principals and preventive maintenance of steam and water boiler systems; apply comprehensive understanding of operational principals and preventive maintenance of building fire systems, including smoke detectors, flow valves, standpipes, fire alarm panels, etc.
• Carpentry: install and repair windows and doors; repair and replace drywall; repair and replace kitchen cabinets and countertops.
• Electrical: repair and replace switches, outlets, heaters, exhaust fans, ceiling fans, and garbage disposals; troubleshoot electrical failure; read electrical and gas meter; repair and replace defective circuit breaker.
• Conduct work tasks safely in compliance with safety rules.
• Inspect units annually with General Manager.
• Conduct monthly pest control service with pest control vendor.
• Perform and keep record of all building and fire/life safety and operational equipment preventive maintenance/scheduled building preventative maintenance.
• Keep General Manager informed of maintenance problems.
• Assist Facilities Manager with capital level maintenance project.
• Develop and implement system replacement schedules.
• Assist the Facilities Department and Human Resources with monthly safety trainings for all TNDC employees as needed.
• Respond to building emergencies on after-hours on‑call schedule.
• Other duties as assigned.

Qualifications

Required Skills

Knowledge and Skills:

• Ability, willingness and sensitivity to work with a diverse, low‑income population
• Maturity, honesty, dependability, initiative and follow‑through
• Ability to read and communicate in English sufficiently to follow directions and communicate with supervisor, coworkers and resident
• Ability and willingness to work tactfully under pressure; cope with stress
• Ability to read basic blueprint drawings and electrical schematics
• Problem‑solving ability
• Ability to order supplies and maintain recorded inventory
• Ability to maintain current and accurate records and files

Physical Requirements

• Ability to perform medium to heavy work involving sitting, standing, walking, lifting up to 75 pounds and climbing ladders and stairs
• Ability to use a variety of hand and power tools necessary to perform mechanical, carpentry, electrical, plumbing and other building repairs and maintenance work
• Ability to operate a variety of equipment including mechanic tools, carpenter tools, electrical tools, plumbing tools, shovels, rakes, etc.
• Ability to move objects, occasionally requiring exertion of considerable force
• Ability to differentiate shades of color in performing electrical maintenance, painting and other work
• Ability to coordinate eyes, hands and fingers in performing maintenance tasks
• Ability to drive motor vehicles, including trucks
• Visual acuity necessary to inspect buildings and review work orders
• Hearing acuity sufficient to use telephone and communicate with residents and staff

Mathematical Ability

• Ability to add, subtract, multiply, and divide

Judgment and Reasoning Ability

• Ability to judge situations where supervisor's involvement is needed
• Ability to apply common sense understanding to semi‑repetitive tasks

Language and Communication Ability

• Ability to comprehend and correctly use maintenance logs, work orders, time sheets, purchase orders, etc.
• Ability to comprehend resident handbook and employee manuals
• Ability to communicate effectively with coworkers and staff at all levels, residents, both verbally and in writing
• Ability to adapt to changes in policy, methods, operations, etc. as they apply to property management operations and activities

Environmental Adaptability

• Ability to work in an office environment and in and outside a variety of residential buildings
• Ability to work under hot and cold conditions
• Ability to work under conditions of moderate noise

Minimum Qualifications

• Two consecutive years of experience in residential housing maintenance/property management
• Two years of hands‑on experience in the building trades: plumbing, electrical, carpentry and/or painting
• Two years of experience supervising maintenance crews and contract vendors
• Knowledge of Cal OSHA safety and code requirements
• Knowledge of lead paint and asbestos abatement
• Ability to conduct safety and/or skills trainings
• Excellent interpersonal skills and ability to work in a team atmosphere
• Capacity to work with a culturally diverse, low‑income population
• Ability to work independently and to follow instructions with minimal supervision
• Ability to lift 75 pounds and climb ladders
• Proficient in Microsoft Word and Excel
• Certification in high rise fire safety training

Preferred Qualifications

• HVAC certification
• Valid California drivers’ license and a motor vehicle report that matches TNDC’s insurer’s minimum guidelines
• Bilingual and bi‑literate in English and Spanish

Tenderloin Neighborhood Development Corporation is an Equal Opportunity Employer.

In compliance with the San Francisco Fair Chance Ordinance (August 13, 2014), all qualified applicants with criminal histories will be considered for the position.