Maintenance Supervisor

The Morgan Group; Round Rock (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

The Morgan Group is seeking a Maintenance Supervisor to oversee maintenance operations in multifamily properties. This role requires hands-on experience in HVAC, plumbing, and electrical systems, along with strong leadership and customer service skills. Join a diverse team committed to excellence and advancement opportunities.

Benefits

Training

401K with Company Match

Health Savings Account

Paid Time Off

Referral Bonus Program

Qualifications

• 3 years experience in property management maintenance.
• Working knowledge of HVAC, plumbing, electrical.
• Proven supervisory experience preferred.

Responsibilities

• Supervise maintenance team and ensure safety compliance.
• Conduct inspections and report hazards.
• Respond to service requests within 24 hours.

Skills

HVAC

Plumbing

Electrical

Customer Service

Supervisory Skills

Education

High School

EPA Certification

Certified Pool Operator

Job description

There’s more to Morgan Group than our 50+ multi family properties. We celebrate diversity and are committed to creating an inclusive environment for all employees. At Morgan Group, it’s about the people who work for Morgan, our tenants, our construction team, and adhering to our key values that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering full-time employees a variety of benefits including:

• Training
• Flexible Spending Accounts (Medical, Limited Purpose & Dependent Care)
• Health Savings Account
• Voluntary Life Insurance
• Long-Term Disability Insurance
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• 401K (Traditional & Roth) with Company Match
• Employee Assistance Program
• Vacation
• Sick
• Floating Holiday
• Holiday Schedule
• Referral Bonus Program

This position is also eligible for renewal commissions and quarterly bonus program.

How does Morgan Group benefit you?

The Morgan Group provides you with an excellent opportunity to learn about the multi-family industry and to grow in your career you never thought possible. Whether you are interested in Property management, maintenance, construction, or development, at Morgan, you’ll get the training and support from your team that you need to excel in your role and reach your full potential.

What You'll Do

Essential Job Functions:

• Adhere to MORGAN’s Maintenance, Emergency Procedures, Leasing and Marketing, Management and Operations, manuals along with the Team Member Handbook.
• Supervise a team of qualified and trained Team Members who perform their jobs safely and provide customer service.
• Monitor building systems, fire, electrical, security, elevators, etc. Report all unsafe areas to Community Manager.
• Constantly inspect the community and report hazards to the Community Manager.
• Conduct all work in compliance with OSHA and the MORGAN Operations manual.
• Maintain a workplace that adheres to safety standards. Train all Team Members on safety procedures.
• Maintain flammable and hazardous materials in a safe and secure area. Responsible for having SDS on all chemicals.
• Supervise all outside contractors and inspect work for quality and safety.
• Maintain all common areas.
• Maintain a preventive maintenance program for all building interiors and exteriors including pools, fitness equip. HVAC systems, lighting, etc.
• Respond to all service requests within 24 hours. Ensure that all service requests are completed correctly and in a timely manner.
• Ensure that all vacant units are market ready within 7 days.
• Maintain a proper inventory of tools and supplies to maintain property and consistent with property budget.
• Maintain a safe and secure area for property tools and supplies by keeping the area neat and organized on a daily basis.
• Comply with all training requirements set forth for this position.
• Perform all Essential Job Functions of Maintenance Job Descriptions as business dictates.

Non-Essential Job Functions:

Other tasks as assigned by your supervisor, not listed as essential job functions.

Physical Requirements:

• Will need to be on feet (66% to 100%).
• Will need to perform the following physical activities (66% to 100%).

  Example:

  Bend/stoop/squat/kneel

  Perform routine maintenance/repair duties such picking up debris.

  Climb stairs

  Routine duties require access to upper floor apartments and interior apartments with multiple levels. Will need to climb and work off a ladder.

  Push or pull

  Move equipment, appliances, and open/close doors.

  Reach above shoulders

  Perform routine maintenance repairs, paint, stock, and remove equipment.

  Grasp/grip/turning and finger dexterity

  Handle maintenance tools, nails, and open/close ladders, perform routine maintenance/repairs, use telephone, pager, 2-way radio.

Over 150 lbs Rare need (less than 1%)

Between 75 - 150 lbs Occasional need (1% to 33%)

Between 25 - 75 lbs Frequent need (33% to 66%)

Between 1 - 25 lbs Constant need (66% to 100%)

NOTE: Lifting and carrying of weights exceeding 50 lbs. is often accomplished with assistance from one or more persons. Examples of heaviest items lifted include washers, dryers, air conditioning units, abandoned sofas, and refrigerators. Wear Personal Protective Gear such as provided back brace, when necessary.

Vision Requirements:

• Must be able to complete forms, review reports and enter data on the computer.
• Will need to observe areas needing attention/correction.
• Read cautionary labels, respond to written instructions from staff.
• There will be a frequent need to see things clearly beyond arm’s reach.

Hearing, Speaking and Written Requirements:

• Constant requirement to give information and receive instructions from residential management (33% to 66%).
• Ability to read, write and understand English.

Driving Requirements:

• There may be an occasional need to utilize personal transportation to pick up replacement parts and supplies from vendors (1% to 33%).
• Ability to be on-call and be on the property on short notice.
• Must have a valid driver’s license, insurance and car registration if driving for business purposes.
• Constantly outdoors, in all weather conditions, often for extended periods of time (66%-100%).
• Frequently indoors in all weather conditions that may make the environment uncomfortable (hot in summer, cold in winter). (33% to 100%)
• Occasional exposure to paint fumes, solvents adhesives, etc. (33% -100%). Example – apartment during painting and/or immediately during or after turnover. Team Member must wear Personal Protective Equipment (N-95 Mask), rubber gloves and eye protection, when necessary.
• Occasional need to work in awkward confining positions (1% to 33%).

Qualifications

Education

Required

High School

Experience

Required 3 years

Working knowledge of HVAC, plumbing, electrical, fire protection, energy management systems, EPA certification, and Certified Pool Operator (CPO) are required with a minimum 3 years of experience in maintenance in the property management industry or similar industry.

Why Morgan Group?

There’s more to Morgan Group than our 50+ multi family properties. We celebrate diversity and are committed to creating an inclusive environment for all employees. At Morgan Group, it’s about the people who work for Morgan, our tenants, our construction team, and adhering to our key values that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering full-time employees a variety of benefits including:

• Advancement opportunities
• Training
• Low-cost Medical, Dental, Vision
• Flexible Spending Accounts (Medical, Limited Purpose & Dependent Care)
• Health Savings Account
• Voluntary Life Insurance
• Long-Term Disability Insurance
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• 401K (Traditional & Roth) with Company Match
• Employee Assistance Program
• Paid Time Off plans including:
• Vacation
• Sick
• Floating Holiday
• Bereavement Leave
• Holiday Schedule
• Referral Bonus Program
This position is also eligible for renewal commissions and quarterly bonus program.

How does Morgan Group benefit you?

The Morgan Group provides you with an excellent opportunity to learn about the multi-family industry and to grow in your career you never thought possible. Whether you are interested in Property management, maintenance, construction, or development, at Morgan, you’ll get the training and support from your team that you need to excel in your role and reach your full potential.

What You'll Do

Essential Job Functions:

• Adhere to MORGAN’s Maintenance, Emergency Procedures, Leasing and Marketing, Management and Operations, manuals along with the Team Member Handbook.
• Supervise a team of qualified and trained Team Members who perform their jobs safely and provide customer service.
• Monitor building systems, fire, electrical, security, elevators, etc. Report all unsafe areas to Community Manager.
• Constantly inspect the community and report hazards to the Community Manager.
• Conduct all work in compliance with OSHA and the MORGAN Operations manual.
• Maintain a workplace that adheres to safety standards. Train all Team Members on safety procedures.
• Maintain flammable and hazardous materials in a safe and secure area. Responsible for having SDS on all chemicals.
• Supervise all outside contractors and inspect work for quality and safety.
• Maintain all common areas.
• Maintain a preventive maintenance program for all building interiors and exteriors including pools, fitness equip. HVAC systems, lighting, etc.
• Respond to all service requests within 24 hours. Ensure that all service requests are completed correctly and in a timely manner.
• Ensure that all vacant units are market ready within 7 days.
• Maintain a proper inventory of tools and supplies to maintain property and consistent with property budget.
• Maintain a safe and secure area for property tools and supplies by keeping the area neat and organized on a daily basis.
• Comply with all training requirements set forth for this position.
• Perform all Essential Job Functions of Maintenance Job Descriptions as business dictates.

Non-Essential Job Functions:

Other tasks as assigned by your supervisor, not listed as essential job functions.

Physical Requirements:

• Will need to be on feet (66% to 100%).
• Will need to perform the following physical activities (66% to 100%).

  Example:

  Bend/stoop/squat/kneel

  Perform routine maintenance/repair duties such picking up debris.

  Climb stairs

  Routine duties require access to upper floor apartments and interior apartments with multiple levels. Will need to climb and work off a ladder.

  Push or pull

  Move equipment, appliances, and open/close doors.

  Reach above shoulders

  Perform routine maintenance repairs, paint, stock, and remove equipment.

  Grasp/grip/turning and finger dexterity

  Handle maintenance tools, nails, and open/close ladders, perform routine maintenance/repairs, use telephone, pager, 2-way radio.

• Lifting/carrying (supplies, replacement parts, ladders, etc.) Over 150 lbs Rare need (less than 1%) Between 75 - 150 lbs Occasional need (1% to 33%) Between 25 - 75 lbs Frequent need (33% to 66%) Between 1 - 25 lbs Constant need (66% to 100%)

NOTE: Lifting and carrying of weights exceeding 50 lbs. is often accomplished with assistance from one or more persons. Examples of heaviest items lifted include washers, dryers, air conditioning units, abandoned sofas, and refrigerators. Wear Personal Protective Gear such as provided back brace, when necessary.

Vision Requirements:

• Must be able to complete forms, review reports and enter data on the computer.
• Will need to observe areas needing attention/correction.
• Read cautionary labels, respond to written instructions from staff.
• There will be a frequent need to see things clearly beyond arm’s reach.

Hearing, Speaking and Written Requirements:

• Constant requirement to give information and receive instructions from residential management (33% to 66%).
• Ability to read, write and understand English.

Driving Requirements:

• There may be an occasional need to utilize personal transportation to pick up replacement parts and supplies from vendors (1% to 33%).
• Ability to be on-call and be on the property on short notice.
• Must have a valid driver’s license, insurance and car registration if driving for business purposes.

Working Environment:

• Constantly outdoors, in all weather conditions, often for extended periods of time (66%-100%).
• Frequently indoors in all weather conditions that may make the environment uncomfortable (hot in summer, cold in winter). (33% to 100%)
• Occasional exposure to paint fumes, solvents adhesives, etc. (33% -100%). Example – apartment during painting and/or immediately during or after turnover. Team Member must wear Personal Protective Equipment (N-95 Mask), rubber gloves and eye protection, when necessary.
• Occasional need to work in awkward confining positions (1% to 33%).

Qualifications

Education

Required

High School

Experience

Required 3 years

Working knowledge of HVAC, plumbing, electrical, fire protection, energy management systems, EPA certification, and Certified Pool Operator (CPO) are required with a minimum 3 years of experience in maintenance in the property management industry or similar industry.

1 year

A minimum 1 year of supervisory experience is preferred.

Preferred

Basic experience with computers, Internet and email is required. In addition, proven experience in the following is required: 1. Ability to interact well with co-workers, supervisors, guests, vendors, contractors, residents and the public in a professional and pleasant manner. 2. Above average organizational and verbal skills. 3. Ability to accurately perform intermediate mathematical functions. 4. Strong customer service skills.

Licenses & Certifications

Required

EPA Certification

Certified Pool Operator

About the company

The Morgan Group, Inc., a private, national real estate company founded in 1959, is a leader in high-end multifamily development, construction, and property management. In 1988, Morgan began to focus primarily on infill class A multifamily development ...

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