Maintenance Supervisor

Safety-Facility-Services; Richmond (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonuses

On-site housing discount

Vacation days

Holidays

401(k) matching

Health insurance

Dental insurance

Vision insurance

Life Insurance

Disability

Educational programs

Job summary

StoneCreek Communities is seeking a Maintenance Supervisor to oversee maintenance operations across one or more apartment communities. You will diagnose defects, manage make-readies, and ensure adherence to safety policies and budgets.

The role requires 3+ years in multifamily maintenance in a supervisory capacity, plus EPA and HVAC certifications. On-call rotation and strong leadership are essential for success.

Qualifications

• 3+ years in multifamily maintenance in a supervisory role.
• EPA and HVAC certifications required; CPO/CAMT preferred.
• Able to participate in on-call rotation and respond to emergencies.

Responsibilities

• Assist with maintenance, repairs, and make-readies across communities.
• Complete work orders and preventative maintenance per policy and safety standards.
• Coordinate make-readies, inspections, and vendor scheduling.
• Maintain inventory and manage supplies within budget.
• Attend safety meetings and ensure OSHA compliance.
• Respond to emergencies during on-call rotations.

Skills

Multifamily maintenance supervision

De-escalation

Clear communication

Coaching technicians

On-call discipline

Education

EPA Certification (Type I/II or Universal)

HVAC certification

CPO certification

CAMT certification

Job description

Who we are:Awarded 2026 Property Management Company of the Year by the St. Louis Apartment Association! With over 20 years of experience and 10,000+ units, StoneCreek Communities, provides industry-leading management services to a diverse portfolio of multi-family assets. As a service-oriented company, we have built an organization based upon values that are carried out through all aspects of apartment operation and management services.We offer our team members:Bonuses-Performance bonuses paid throughout the yearApartment Discount: Take advantage of our on-site housing discount!Vacation: Accrued monthly; You can accumulate up to 10 business days during your 1st year, 15 business days your 2nd year, and 20 business days after 5 years!Holidays: Enjoy 12 paid holidays per year; includes a holiday for your birthday!Educational Programs- We help you invest in you!401(k): With a company match up to 4% of eligible compensationHealth Insurance- Coverage options availableDental Insurance- Our dental plans are designed to meet your individual needs.Vision Insurance- Coverage available with participating and non-participating providers.Life Insurance: Help protect your family with company-paid life and AD&D insurance.Disability: Long-term disability is provided at no cost to you. Short-term available at reasonable rates.Reimbursement Plans: These Flexible Spending Accounts allow you to set aside pre-tax dollars to pay for eligible healthcare or dependent-care expenses.Employee Assistance Program: From day one, you and your immediate family members are eligible for help with issues affecting your work or personal life.Wellness Program: Do something good for yourself. StoneCreek offers incentives for participating in many health-related activities.Duties/Responsibilities:The Maintenance Supervisor assists with general maintenance, repairs, apartment make-readies, preventative maintenance, and construction or rehabilitation projects at one or more apartment communities.• Complete assigned work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.• Completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.• Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs.• Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked.• Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.• Supports cost-cutting and expense control programs by fixing rather than replacing parts, when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment• Monitoring supply expenses, managing inventory, and staying within property budget• Complies with StoneCreek’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.• May periodically inspect work performed by contractors, vendors and other service providers to verify the work; materials and services meet quality standards, scope and specifications as required.• Assists in conducting routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management.• Adhere to company policy in regard to completing emergency and non-emergency work orders.• Complete required monthly courses as outlined by StoneCreek• Assist with and prepare for hazardous weather situations including but not limited to: snow and ice removal, fires, floods, freezes, downed trees.• Responsible for maintaining organization and cleanliness of work areas and maintenance shops.• Adhere to company policy in regard to completing emergency and non-emergency work orders.• Assist with and prepare for hazardous weather situations including but not limited to: snow and ice removal, fires, floods, freezes, downed trees.• Responsible for maintaining organization and cleanliness of work areas and maintenance shops.• Perform other duties as assignedCompetencies:• De-escalation skills with frustrated residents• Clear communication with property manager• Coaching and training technicians• Delegating work orders effectively• Setting productivity expectations & holding team members accountable• Prioritizing emergency vs routine work orders• Managing inventory and supply expenses• Staying within maintenance budget• Able to multitask and meet deadlines in a timely and organized manner.Physical Requirements:• Lift 50+ lbs• Climb ladders and stairs• Work in confirmed or hot spaces• Stand/walk for extended periods• Traverse properties in a variety of weatherEEO StatementStoneCreek Communities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.#SponsoredHPQualifications:• EPA Certification (Type I and II or Universal), HVAC certification required• CPO preferred• CAMT preferred• Experience- Minimum 3 years in Multifamily Maintenance in a Supervisory role• Ability to participate in on-call rotation