Maintenance Supervisor

StoneCreek Living; Richmond (AL); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Apartment Discount

Bonuses

Vacation days

Holidays

401(k) with match

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability

Reimbursement Plans

Employee Assistance Program

Wellness Program

Job summary

StoneCreek Communities seeks an experienced Maintenance Supervisor to lead on-site teams at Pohlig Box Factory Apartments in Richmond, VA. You will diagnose defects, manage work orders, coordinate vendors and monitor budget while maintaining high service standards.

You will oversee make-ready, safety compliance, and routine property inspections, with on-call duties and weather-related readiness. Benefits include health, dental, vision, life insurance, retirement plan and paid holidays.

Qualifications

• EPA Certification (Type I and II or Universal) and HVAC certification are required.
• CAMT or CPO certifications are preferred.
• Minimum 3 years in multifamily maintenance in a supervisory role.

Responsibilities

• Complete assigned work orders from resident requests and preventative maintenance, diagnosing issues and repairing per policies and codes.
• Complete the make-ready process for vacant units, including inspections, punch list creation, vendor coordination and material procurement.
• Monitor inventory and manage supplies, ensuring cost control and adherence to the property budget.
• Document all service activities promptly and accurately for tracking and reporting.
• Maintain grounds, common areas and amenities; perform general cleaning and repairs as needed.
• Attend safety trainings and follow OSHA policies; participate in on-call rotation as required.
• Inspect contractor work for quality and compliance with scope and standards.
• Support emergency readiness, weather-related preparations and hazardous situations.

Skills

De-escalation skills

Clear communication

Coaching and training technicians

Delegating work orders

Setting productivity expectations

Prioritizing emergency vs routine work

Managing inventory

Staying within maintenance budget

Multitasking

Education

EPA Certification (Type I/II or Universal)

HVAC certification

CAMT/CPO preferred

Job description

Job Details

Job Location: Pohlig Box Factory Apartments - Richmond, VA 23223 Salary Range: $29.00 - $29.00 Hourly

Who we are

Awarded 2026 Property Management Company of the Year by the St. Louis Apartment Association! With over 20 years of experience and 10,000+ units, StoneCreek Communities, provides industry-leading management services to a diverse portfolio of multi-family assets. As a service-oriented company, we have built an organization based upon values that are carried out through all aspects of apartment operation and management services.

We offer our team members:

• Bonuses-Performance bonuses paid throughout the year
• Apartment Discount: Take advantage of our on-site housing discount!
• Vacation: Accrued monthly; You can accumulate up to 10 business days during your 1st year, 15 business days your 2nd year, and 20 business days after 5 years!
• Holidays: Enjoy 12 paid holidays per year; includes a holiday for your birthday!
• Educational Programs- We help you invest in you!
• 401(k): With a company match up to 4% of eligible compensation
• Health Insurance- Coverage options available
• Dental Insurance- Our dental plans are designed to meet your individual needs.
• Vision Insurance- Coverage available with participating and non-participating providers.
• Life Insurance: Help protect your family with company-paid life and AD&D insurance.
• Disability: Long-term disability is provided at no cost to you. Short-term available at reasonable rates.
• Reimbursement Plans: These Flexible Spending Accounts allow you to set aside pre-tax dollars to pay for eligible healthcare or dependent-care expenses.
• Employee Assistance Program: From day one, you and your immediate family members are eligible for help with issues affecting your work or personal life.
• Wellness Program: Do something good for yourself. StoneCreek offers incentives for participating in many health-related activities.

Duties/Responsibilities

• Complete assigned work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Completes the “make-ready” process to prepare vacant apartment homes for leasing and new move‑ins by completing the pre‑move‑out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs.
• Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked.
• Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure‑washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.
• Supports cost‑cutting and expense control programs by fixing rather than replacing parts, when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
• Monitoring supply expenses, managing inventory, and staying within property budget.
• Complies with StoneCreek’s safety and risk‑management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.
• May periodically inspect work performed by contractors, vendors and other service providers to verify the work; materials and services meet quality standards, scope and specifications as required.
• Assists in conducting routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management.
• Adhere to company policy in regard to completing emergency and non-emergency work orders.
• Complete required monthly courses as outlined by StoneCreek.
• Assist with and prepare for hazardous weather situations including but not limited to: snow and ice removal, fires, floods, freezes, downed trees.
• Responsible for maintaining organization and cleanliness of work areas and maintenance shops.
• Adhere to company policy in regard to completing emergency and non-emergency work orders.
• Assist with and prepare for hazardous weather situations including but not limited to: snow and ice removal, fires, floods, freezes, downed trees.
• Responsible for maintaining organization and cleanliness of work areas and maintenance shops.
• Perform other duties as assigned.

Competencies

• De‑escalation skills with frustrated residents
• Clear communication with property manager
• Coaching and training technicians
• Delegating work orders effectively
• Setting productivity expectations & holding team members accountable
• Prioritizing emergency vs routine work orders
• Managing inventory and supply expenses
• Staying within maintenance budget
• Able to multitask and meet deadlines in a timely and organized manner.

Physical Requirements

• Lift 50+ lbs
• Climb ladders and stairs
• Work in confirmed or hot spaces
• Stand/walk for extended periods
• Traverse properties in a variety of weather

EEO Statement

StoneCreek Communities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

SponsoredHP QualificationsQualifications:

• EPA Certification (Type I and II or Universal), HVAC certification required
• CPO preferred
• CAMT preferred
• Experience- Minimum 3 years in Multifamily Maintenance in a Supervisory role
• Ability to participate in on-call rotation