Maintenance Supervisor

MSB Resources, LLC; Philadelphia (Philadelphia County); On-site; USD 90,000 - 115,000; Full time

Job summary

MSB Resources, LLC seeks a hands-on Maintenance Supervisor for a 250+ unit luxury high-rise in Philadelphia, PA. You will lead the maintenance team, stay involved in HVAC, electrical, appliance repair, and building systems, and drive turn projects as the property advances through a two-phase lease-up.

You will manage work orders, preventive maintenance, and vendor coordination while ensuring safety and resident satisfaction in a Class A environment.

Qualifications

• 3+ years of maintenance leadership experience; 5+ years preferred.
• Experience in luxury multifamily or high-rise residential maintenance.
• Philadelphia multifamily experience strongly preferred.
• Strong hands-on knowledge of HVAC, electrical, plumbing, and building systems.
• EPA/HVAC certification required.
• Entrata experience preferred.
• Excellent administrative, organizational, and communication skills.

Responsibilities

• Lead daily maintenance operations for a 250+ unit luxury high-rise.
• Supervise maintenance technicians, porters, and supervisors.
• Diagnose and resolve HVAC, electrical, appliance, plumbing issues.
• Manage work orders, apartment turns, and preventative maintenance.
• Coordinate vendors and outside service providers.
• Maintain inventory and manage maintenance documentation and reporting.
• Ensure safety and compliance with OSHA and property standards.
• Handle on-call rotation approximately one week every 4–5 weeks.

Skills

HVAC

Electrical systems

Plumbing

Building systems

Troubleshooting

Leadership

Customer service

Safety compliance

Time management

On-site operations

Education

High school diploma or GED

EPA/HVAC certification

Tools

Entrata

Job description

Maintenance Supervisor - Luxury High-Rise | Philadelphia, PA

Location: Philadelphia, PA
Property Type: Class A Luxury Multifamily / High-Rise
Property Size: 250+ Units
Schedule: Full-Time, On-Site
On-Call: Approximately 1 week every 4-5 weeks

Maintenance Supervisor - Luxury Multifamily

Our client is seeking an experienced, hands-on Maintenance Supervisor to lead maintenance operations at a 250+ unit Class A luxury high-rise apartment community in Philadelphia, PA with retail space.

This is an excellent opportunity for a strong multifamily maintenance leader who can combine technical expertise, team leadership, building operations, and exceptional resident service. The property is currently undergoing a two-phase lease-up, creating an active environment where organization, responsiveness, and attention to detail are essential.

This is a working Maintenance Supervisor role. You will lead the maintenance team while remaining directly involved in HVAC, electrical, appliance repair, preventative maintenance, apartment turns, building systems, and troubleshooting.

Why This Maintenance Supervisor Role?

• Lead maintenance operations at a 250+ unit luxury high-rise in Philadelphia
• Join a property experiencing an active two-phase lease-up
• Work with an established maintenance team
• Remain hands-on with technical maintenance and building systems
• Have ownership of work orders, apartment turns, preventive maintenance, and maintenance administration
• Use Entrata to manage work orders, reporting, scheduling, and maintenance tracking
• Work closely with Property Management and Leasing in a high-touch Class A residential environment

Key Responsibilities

• Lead daily maintenance operations for a 250+ unit luxury multifamily high-rise
• Supervise and support the Maintenance Supervisor/Assistant Supervisor, Maintenance Technicians, and Porters
• Diagnose and resolve HVAC, electrical, appliance, plumbing, and general apartment maintenance issues
• Assign, prioritize, and monitor work orders and service requests
• Oversee apartment turns, make-ready schedules, and preventative maintenance
• Conduct regular property inspections and identify maintenance issues before they become larger problems
• Coordinate vendors, contractors, and outside service providers
• Maintain inventory of tools, parts, equipment, and maintenance supplies
• Ensure apartments, common areas, building systems, and retail areas are properly maintained
• Manage maintenance documentation, reporting, purchasing, invoices, and expense tracking
• Use Entrata to manage work orders, maintenance records, scheduling, and reporting
• Partner with Property Management and Leasing to support resident satisfaction and lease-up activity
• Ensure compliance with OSHA, safety, and property maintenance standards
• Participate in an on-call rotation approximately one week every 4-5 weeks

Maintenance Supervisor Qualifications

• 3+ years of maintenance leadership experience required; 5+ years preferred
• Proven experience in luxury multifamily, Class A apartments, or high-rise residential maintenance
• Philadelphia multifamily experience strongly preferred
• Strong hands-on knowledge of HVAC, electrical systems, appliance repair, plumbing, and building systems
• EPA/HVAC certification required
• Previous experience supervising a multifamily maintenance team
• Strong mechanical troubleshooting and problem-solving skills
• Experience with work-orders, apartment turns, make-ready, and preventative maintenance
• Entrata experience preferred
• Strong computer, administrative, organizational, and communication skills
• Ability to prioritize multiple maintenance issues in a fast-paced residential environment
• Strong customer service and resident relations skills
• High school diploma or GED required
• Valid driver's license required

The Ideal Candidate

The ideal candidate is a hands-on Maintenance Supervisor with luxury multifamily or high-rise experience in Philadelphia who understands that successful building operations require more than technical skills.

You should be comfortable diagnosing maintenance issues, leading technicians, coordinating vendors, managing apartment turns, and keeping preventative maintenance on schedule - while also handling the administrative side of the department through Entrata.

This is a fast-paced,