Maintenance Supervisor

The NRP Group LLC; Fort Worth (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

The NRP Group LLC is seeking a Maintenance Supervisor for its communities in Fort Worth, TX. This role involves overseeing maintenance services, ensuring property safety, and providing excellent customer service. The ideal candidate will have experience in management, preventative maintenance, and strong leadership skills to enhance our team's performance and community satisfaction.

Benefits

Commission and bonus opportunities

Paid vacation and sick leave

Medical/Dental/Vision/Life Insurance

401(k) Match

Training, certification, & growth opportunities

Qualifications

• Experience in property management preferred.
• Ability to manage maintenance staff effectively.
• Strong communication skills required.

Responsibilities

• Oversee all aspects of maintenance for the community.
• Schedule and perform preventative maintenance and inspections.
• Respond to service requests in a timely manner.

Skills

Customer Service

Team Management

Preventative Maintenance

Record Keeping

Safety Compliance

Job description

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Come join NRP’s A+ team! We’ve been recognized as a “Top Workplace” because we promote a culture where our team can build long-term careers and connections. As we grow as a company, our goal is that you will grow in your career.

NRP has been recognized with several industry awards including Top Workplaces; Best and Brightest Companies to Work For; and National Apartment Association’s Best Places to Work.

We value our employees by offering a competitive benefit package including:

• Commission and bonus opportunities
• Paid vacation and sick leave
• 11 Paid holidays
• Paid maternity & parental bonding leave
• Short & long term disability
• Medical/Dental/Vision/Life Insurance
• 401(k) Match
• Training, certification, & growth opportunities
• Employee referral & recognition programs
  
  

Since its founding in 1994, NRP has been dedicated to building quality homes for our residents, regardless of income. The NRP Group is a full-service multifamily developer, general contractor, and property manager with assets and operations reaching an expanding range of markets nationwide. For additional information, please visit www.NRPGroup.com.

Join The NRP Group as a Maintenance Supervisor assisting at our communities in Fort Worth, TX!

Under the direction of the Community Manager, the Maintenance Supervisor is responsible for all physical aspects of the apartment’s community, coordinating and performing maintenance and repair services, ensuring curb appeal and quality of apartment homes, responding to customer service requests, and adhering to all safety policies.

Essential Functions Statement(s)

Maintenance Services

Direct and oversee all aspects of maintenance of the community Schedule and perform preventative maintenance, inspections, nighttime lighting audits, and janitorial services

Maintain accurate records for all required reporting and record keeping outlined by NRP policy

Walk the property daily to uphold curb appeal and monitor safety issue

Schedule and coordinate apartment turns, including assistance with resident move out and apartment renovations

Follow expense guidelines, monitor operating expenses, and make recommendations for cost saving strategies for the community

Manage inventory and storage area, purchasing adequate maintenance materials for service requests and apartment turns, keeping an accurate log of supplies

Communicate and advise Community Manager on recommendations for capital improvements and maintenance requirements for annual budget

Coordinate all contracted services. Solicit and analyze bids, assess work once completed, and track invoices to guarantee timely payment

Complete all service requests and apartment turnovers in line with NRP policy and procedure

Supervise use of property golf carts and all other major tools and equipment when applicable

Notify Community Managers with solutions for any safety or liability concerns as well as preventative maintenance needs

Conduct and document monthly safety meetings including procedures, training, safety equipment,

• MSDA and use of equipment
  
  

Perform Other Duties As Required

Customer Service

Complete service requests from residents and team members in a timely fashion, in accordance with company policy

Ensure excellent customer service with courteous and professional attitude toward all customers and team members

Audit key tracking system daily and weekly

Participate in after-hours emergency requests and ensure property staff coverage 24 hours a day, 7 days a week

May Occasionally Be Required To Assist At Other Properties

Run errands to support the property as necessary

Personal Development

Support and assist Community Manager and Recruiting Department with new hire selection

Train, coach, and mentor team members, ensuring appropriate training is received

Create a team environment: hold weekly team meetings; manage by goals, open communication

Generate work and on-call schedule for service employees

Provide ongoing feedback to team members. Evaluate team members through scheduled formal written performance reviews. Take corrective action as necessary according to company policy.

Provide recommendations for compensation adjustments, promotions, and terminations

The NRP Group is committed to a policy of assuring that all employees and applicants for employment are recruited, hired, assigned, placed, transferred, demoted, laid off, terminated, paid, trained, and generally treated during employment on the basis of qualifications and merit; without discrimination due to color, race, religion, sex (including pregnancy or marital status), sexual orientation, gender identity and expression, age, national origin, ancestry, veteran status, military status, disability, genetic information, citizenship, or any other classification or activity protected by federal, state, and local law and ordinances.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

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