Maintenance Supervisor

ADP, Inc.; Concord (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

New Urban Residential is seeking a Maintenance Supervisor to oversee maintenance personnel, supervise unit turnovers, repairs, renovations and on-call emergencies, while enforcing all health and safety procedures for the property, residents and employees.

You will coordinate routine inspections of A/C, roofs, stairs, parking and more; manage inventory, train staff, supervise pool and grounds upkeep, and ensure move-in readiness for at least five units per week.

Qualifications

• Minimum two years in a related supervisory position.
• Computer literacy for daily computer use.
• Physical ability to lift 25–50 lbs and climb stairs.
• Valid driver’s license and safety-conscious approach.

Responsibilities

• Oversee maintenance requests within 24 hours when possible; be on-call 24 hours as scheduled.
• Perform routine inspections of premises (A/C, roofs, stairs, lighting, etc.) and manage inventory.
• Maintain professional appearance and cordial relations with residents, coworkers, and vendors.
• Train and supervise staff; oversee pool/grounds upkeep and ensure clean, inviting exteriors.
• Inspect vacant apartments to ensure move-in readiness of at least five units per week.
• Maintain records: Freon and pool logs per guidelines; update appliance/equipment inventory.
• Maintain MSDS notebook with current product information; use property management software updates.
• Follow safety standards described in company manuals; travel to other communities if needed.

Skills

Supervisory experience

Computer literacy

Safety awareness

Strong communication

Tools

Property management software

MSDS handling

Job description

The Maintenance Supervisor position assists in the overall management of maintenance personnel, supervision of unit turnover, repairs, renovations, projects and on call emergencies. The Maintenance Supervisor will be directly responsible for carrying out all health and safety procedures that have to do with the property, its residents and employees.

Duties & Responsibilities:

• 1. Oversee the completion all maintenance requests taken from residents within 24 hours, if possible. To be on-call 24 hours a day in accordance with scheduling. Handle emergencies from residents and property emergencies such as fire or flood, following all safety rules.
• 2. Perform routine scheduled inspections of the premises to include items such as A/C compressors, roofs, stairs, parking areas, laundry facilities, trash enclosures, walkways and exterior lighting. Assure that all exterior walks and stairs surrounding the buildings are free of hazards. Maintain all storage and maintenance shops with monthly inventory and organization procedures. Ensure proper storage of all chemicals according to manufacturing and company guidelines. Supervision of all tools, hardware, equipment and cleaning supplies. Maintain and update a maintenance equipment inventory lists.
• 3. Report to work on time with a neat and professional appearance or, if provided by the company, a uniform with safety accessories. Be courteous and pleasant to residents and co-workers at all times. Maintain a professional and courteous relationship with vendors.
• 4. Train, guide and set examples for those supervised. Supervise porters with regard to cleaning and maintenance of grounds. Supervise cleaning of all pools and pool areas on a daily basis. Maintain playground and other recreational areas in proper order. Performance is up to standard when the exterior of the property appearance and amenities are clean and inviting at all times.
• 5. Inspect vacant apartments, enabling such units to be turned over properly (in a “move-in condition”). Provide at a minimum of 5 make ready units per week to the office. Assurance that every unit is ready when unit is marked, as complete.
• 6. Daily record keeping for Freon replacement log and pool log per City, County, State and Federal guidelines.
• Assist the community manager in maintaining accurate accounting of newly installed appliances/equipment in the accurate unit number. Maintain the MSDS (Material, Safety Data Sheets), notebook with accurate information on products currently used on property.
• 7. Perform property inspections weekly with the community manager and create an ongoing preventative maintenance and immediate repairs list.
• 8. Hold a current certification in both HVAC and pool maintenance.
• 9. Maintain liability insurance, a means of transportation and hold a valid, state issued, driver’s license.
• 10. It is the duty of the Maintenance Supervisor to implement safety standards that have to be described in the New Urban Residential employee manual.
• 11. Participate in the evaluation of staff performance within the guidelines of the employee handbook.
• 12. Perform daily updates to property management software as directed by community manager.
• 13. May be required to travel to other New Urban Residential communities, providing your own means of transportation unless it is an out of state visit.
• 14. Assist the management staff with resident social activities, posting of notices and marketing materials.
• 15. Tools of the trade will be provided and secured at the community maintenance facility. Personal tools that become damaged, misplaced or stolen will not be replaced by New Urban Residential at any time.
• 16. Other duties as assigned.

Qualifications:

• 1. A minimum of two years in a related supervisory position.
• 2. Computer literate to the extent of working with a computer on a daily basis.
• 3. The ability to frequently lift, carry, push or pull 25 to 50 lbs. in a correct and safe manner.
• 4. Physically able to climb numerous flights of stairs on a daily basis.
• 5. Stooping: Frequently bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles.
• 6. Kneeling: Frequently bending legs at knees to come to rest on knee or knees.
• 7. Crouching: Frequently bending body downward and forward by bending legs and spine.
• 8. Reaching: Frequently extending hand(s) and arm(s) in any direction.
• 9. Handling: Frequently seizing, holding, grasping, turning or otherwise working with hands.