Maintenance Supervisor

NEW URBAN RESIDENTIAL, LLC; Concord (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

NEW URBAN RESIDENTIAL, LLC in Concord, NC is seeking a Maintenance Supervisor to oversee maintenance staff, supervise unit turnover, and manage repairs, renovations, and on-call emergencies.

You will ensure health and safety procedures, inspect the property, coordinate with vendors, train staff, and maintain logs and property management software. Travel between communities may be required.

Qualifications

• Minimum two years in a supervisory role.
• Ability to use a computer daily.
• Able to lift 25–50 lbs safely.
• Physically able to climb multiple flights of stairs.
• Frequent stooping and bending.
• Frequent kneeling.
• Crouching as needed.
• Reaching with arms in all directions.
• Handling and gripping tools.

Responsibilities

• Oversee completion of maintenance requests within 24 hours when possible.
• Stay on-call 24 hours per day per schedule.
• Inspect premises regularly for HVAC, roofs, lighting, and safety hazards.
• Supervise pools, grounds, and recreation areas daily.
• Inspect vacant apartments to ensure move-in readiness (5+ per week).
• Maintain Freon and pool logs per regulations.
• Keep MSDS notebook up to date.
• Update property management software daily.
• Travel to other properties if required.

Skills

Supervisory experience

Computer literacy

Safety awareness

Job description

The Maintenance Supervisor position assists in the overall management of maintenance personnel, supervision of unit turnover, repairs, renovations, projects and on call emergencies. The Maintenance Supervisor will be directly responsible for carrying out all health and safety procedures that have to do with the property, its residents and employees.

Duties & Responsibilities:

• 1. Oversee the completion all maintenance requests taken from residents within 24 hours, if possible. To be on-call 24 hours a day in accordance with scheduling. Handle emergencies from residents and property emergencies such as fire or flood, following all safety rules.
• 2. Perform routine scheduled inspections of the premises to include items such as A/C compressors, roofs, stairs, parking areas, laundry facilities, trash enclosures, walkways and exterior lighting. Assure that all exterior walks and stairs surrounding the buildings are free of hazards. Maintain all storage and maintenance shops with monthly inventory and organization procedures. Ensure proper storage of all chemicals according to manufacturing and company guidelines. Supervision of all tools, hardware, equipment and cleaning supplies. Maintain and update a maintenance equipment inventory lists.
• 3. Report to work on time with a neat and professional appearance or, if provided by the company, a uniform with safety accessories. Be courteous and pleasant to residents and co-workers at all times. Maintain a professional and courteous relationship with vendors.
• 4. Train, guide and set examples for those supervised. Supervise porters with regard to cleaning and maintenance of grounds. Supervise cleaning of all pools and pool areas on a daily basis. Maintain playground and other recreational areas in proper order. Performance is up to standard when the exterior of the property appearance and amenities are clean and inviting at all times.
• 5. Inspect vacant apartments, enabling such units to be turned over properly (in a “move-in condition”). Provide at a minimum of 5 make ready units per week to the office. Assurance that every unit is ready when unit is marked, as complete.
• 6. Daily record keeping for Freon replacement log and pool log per City, County, State and Federal guidelines.
• Assist the community manager in maintaining accurate accounting of newly installed appliances/equipment in the accurate unit number. Maintain the MSDS (Material, Safety Data Sheets), notebook with accurate information on products currently used on property.
• 7. Perform property inspections weekly with the community manager and create an ongoing preventative maintenance and immediate repairs list.
• 8. Hold a current certification in both HVAC and pool maintenance.
• 9. Maintain liability insurance, a means of transportation and hold a valid, state issued, driver’s license.
• 10. It is the duty of the Maintenance Supervisor to implement safety standards that have to be described in the New Urban Residential employee manual.
• 11. Participate in the evaluation of staff performance within the guidelines of the employee handbook.
• 12. Perform daily updates to property management software as directed by community manager.
• 13. May be required to travel to other New Urban Residential communities, providing your own means of transportation unless it is an out of state visit.
• 14. Assist the management staff with resident social activities, posting of notices and marketing materials.
• 15. Tools of the trade will be provided and secured at the community maintenance facility. Personal tools that become damaged, misplaced or stolen will not be replaced by New Urban Residential at any time.
• 16. Other duties as assigned.

Qualifications:

• 1. A minimum of two years in a related supervisory position.
• 2. Computer literate to the extent of working with a computer on a daily basis.
• 3. The ability to frequently lift, carry, push or pull 25 to 50 lbs. in a correct and safe manner.
• 4. Physically able to climb numerous flights of stairs on a daily basis.
• 5. Stooping: Frequently bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles.
• 6. Kneeling: Frequently bending legs at knees to come to rest on knee or knees.
• 7. Crouching: Frequently bending body downward and forward by bending legs and spine.
• 8. Reaching: Frequently extending hand(s) and arm(s) in any direction.
• 9. Handling: Frequently seizing, holding, grasping, turning or otherwise working with hands.