Maintenance Supervisor - The Arbors at Western Branch

Franklin Group; Chesapeake (VA); On-site; USD 45,000 - 60,000; Full time

Job summary

Franklin Group is seeking a Maintenance Supervisor in Chesapeake, VA to oversee maintenance operations and a team. Responsibilities include managing supplies, scheduling maintenance, ensuring OSHA compliance, and conducting training for staff.

The ideal candidate holds a high school diploma and HVAC certification with at least 3 years of related experience. This role requires strong management skills and the ability to address conflict effectively.

Qualifications

• Ability to supervise and coordinate maintenance staff tasks effectively.
• Experience in managing supply inventory and safety regulations.
• Capacity to drive and respond to work orders efficiently.

Responsibilities

• Supervise maintenance team to ensure efficient operations.
• Manage inventory, ordering, and delivery of maintenance supplies.
• Ensure compliance with OSHA safety standards.

Skills

Management of diverse workforce

Conflict resolution

Problem-solving

Communication skills

Education

High school diploma or GED

3 to 5 years of related experience

HVAC certification

Tools

Maintenance tools (wrenches, saws, etc.)

Job description

Job Title: Maintenance Supervisor

Supervisor: Community Manager

FLSA Status: Non‑Exempt (Hourly)

Job Summary

Performs maintenance duties and supervises and coordinates the activities of the maintenance team to ensure all upkeep, inventory, and repair of the community’s grounds and buildings are completed efficiently.

Essential Duties and Responsibilities

• Responsible for inventory, ordering, and delivery of all necessary supplies and equipment for the maintenance, custodial, and grounds teams, under the direction and with the approval of the Community Manager.
• Responsible for timely response to work order requests, make‑readies, etc.
• Responsible for scheduling and performing preventative maintenance.
• Ensure OSHA (Occupational Safety & Health Act) standards and company safety policies are met at all times.
• Rotate on‑call responsibilities with other maintenance staff and back up the Maintenance Technician as required.
• Schedule and directly supervise all in‑house and vendor work.
• Schedule product review appointments to avoid drop‑in sales calls.
• Assist the Community Manager in interviewing, screening, and recommending potential maintenance, grounds, and housekeeping personnel.
• Provide subsequent training for all maintenance, grounds, and housekeeping personnel.
• Research and evaluate current and potential products used in maintenance and upkeep.
• Assist in disciplinary or promotional recommendations for service, custodial, and grounds personnel.
• Analyze and resolve work problems or assist workers in solving problems.
• Initiate or suggest plans to motivate workers to achieve work goals.
• Ensure supply and upkeep of all tools required by the Company for Maintenance Technicians.
• Report unusual or extraordinary circumstances regarding the community or residents.
• Maintain constant vendor/contractor communications concerning work scheduling, billing, vendor relations, and certificates of insurance.
• Maintain the required community uniform and ensure a professional appearance and attitude for all maintenance, custodial, and grounds personnel at all times.
• Provide courteous, efficient responses at all times.
• Demonstrate thorough knowledge of company policies and procedures.
• Seek educational opportunities and self‑improvement for personal growth and development.

Supervisory Responsibilities

Directly supervise one or more team members in the maintenance department. Duties include interviewing, hiring, training, planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems, in accordance with company policies and applicable laws.

Qualifications

Successful performance requires the ability to carry out each essential duty satisfactorily. The requirements represent necessary knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Driving Requirements

Must have a valid driver’s license and the ability to drive to daily activities.

Education and/or Experience

High school diploma or GED, or 3 to 5 years of related experience and/or training, or an equivalent combination of education and experience.

Leadership and Staff Development

Experience managing a diverse workforce; ability to manage conflict, provide direction, and drive results by managing staff performance.

Equipment, Machinery, and Tools

Must use gloves, eye protective glasses/goggles, and other personal protective equipment as required. Must be skilled in the safe use and maintenance of tools such as wrenches, hammer, grips, saws, sledgehammer, snips, posthole diggers, wheelbarrows, dollies, hand trucks, buckets, jacks, step ladders, full ladders, shovels, and snow blowers.

Language Skills

Read and interpret safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively with customers one‑on‑one or in groups of team members.

Mathematical Skills

Compute addition, subtraction, multiplication, and division in all units of measure, using whole numbers, fractions, and decimals. Calculate rates, ratios, and percentages; draw and interpret bar graphs.

Reasoning Ability

Apply common sense to carry out detailed written or oral instructions; handle problems involving a few concrete variables in standardized situations.

Certificates, Licenses, Registrations

HVAC certification required; Certified Apartment Maintenance Technician (CAMT) highly recommended; Fair Housing Certification required within 14 days of hire.

Physical Demands

Stand, use hands extensively, reach with arms, talk or hear, walk, climb or balance; sit, stoop, kneel, crouch, or crawl. Frequently lift or move up to 50 pounds and occasionally over 100 pounds. Vision: close, distance, color, peripheral, depth perception, adjustment of focus.

Work Environment

Exposed to outside weather, moving mechanical parts, high places, fumes, airborne particles, chemicals, electrical shock, moderate noise. Reasonable accommodations may be made for disabilities.

Corporate Integrity

Act professionally, respect others, value diversity, support team goals, follow policies, and foster core values.

Franklin Group is an Equal Opportunity Employer.