Maintenance Supervisor

Hawthorne Residential Partners

Asheville (NC)

On-site

USD 30,307 - 46,838

Full time

14 days+

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Benefits offered by this job

Dental Insurance

Health & Wellness

401(k) Match

Paid Time Off

Telehealth

Life Insurance

Birthday PTO

Job summary

Hawthorne Residential Partners is seeking a Maintenance Supervisor to oversee the maintenance team, manage the budget, inventory, and work orders, and ensure all apartments are move‑in ready and compliant.

You will train staff, supervise vendor partners, manage capital projects, perform preventive maintenance, and maintain grounds, with on‑call rotations and standard hours.

Qualifications

High School diploma or GED requirement.
Minimum of 3 years’ experience in apartment maintenance or a skilled trade (HVAC, plumbing, electrical).
Prior supervisory or lead technician experience strongly preferred.
Valid Driver’s License and EPA certification; CPO certification highly preferred.

Responsibilities

Lead, schedule, and supervise daily maintenance team activities.
Manage budget, inventory, and make-ready units.
Oversee vendor partners and ensure safety and quality standards.
Handle capital improvement projects from bids through execution.

Skills

Budget management

Team leadership

Preventive maintenance

Trade knowledge (HVAC, plumbing, elect

Vendor management

Make-ready processes

Education

High School or GED

3+ years apartment maintenance experience

Job description

At Hawthorne Residential Partners, we’re looking for dependable, motivated, and hands‑on maintenance professionals who take pride in creating clean, well‑maintained communities.

Job Functions

Maintenance Supervisor – oversee team budget, manage inventory, delegate work orders, ensure apartments ready for residents, ensure compliance standards and provide training.

Job Overview

Maintenance professionals play a vital role in creating an exceptional apartment community. As a Maintenance Supervisor, you are expected to monitor your team's budget, manage inventory, and delegate work orders effectively. It is your responsibility to ensure that all apartments are ready for new residents, that the maintenance team adheres to compliance standards, and that you provide training and development opportunities for your team members.

Education & Experience

High School or GED equivalent
Minimum of 3 years’ experience in apartment maintenance or a skilled trade such as HVAC, plumbing, or electrical. Prior supervisory or lead technician experience strongly preferred.

Licenses & Certifications

Valid Driver’s License
EPA certification
CPO Certification (highly preferred)

In some states this may be required.

Team & Leadership Responsibilities

Lead, schedule, and supervise the daily work of the maintenance team, ensuring high performance and accountability.
Foster a team culture rooted in excellence, integrity, and the Live It values of kindness, connection, and service.
Supervise vendor partners, ensuring work is completed timely, safely, and to company standards.
Manage capital improvement projects, including obtaining bids, scheduling, and overseeing successful project execution.

Repair & Preventative Maintenance

Proactively identify and resolve service needs throughout the community.
Maintain and execute quarterly preventative maintenance programs to protect the physical asset.
Ensure HVAC, plumbing, electrical, and other systems are functioning optimally through hands‑on repair and oversight.

Make‑Ready Units

Oversee unit turn scheduling and execution, ensuring homes are move‑in ready and meet Hawthorne quality standards.
Personally inspect vacant units to confirm cleanliness, functionality, and presentation prior to move‑in.

Maintaining Building & Grounds

Implement and maintain a preventative maintenance plan for all buildings and equipment.
Ensure grounds, amenities, and common areas are clean, safe, and beautifully maintained.
Support curb appeal and a welcoming environment through daily attention to community appearance.

Additional Responsibilities

Conduct on‑call emergency service rotation as scheduled.
Respond to service requests in a timely, thorough, and professional manner.
Follow safety guidelines in accordance with OSHA and company policy and standards.

What Makes Someone SOAR in This Role

People Service & Customer‑Focused: Commitment to providing excellent service with kindness, community, and connection.
Accountable: Delivers results with integrity and clear communication.
Vendor Management: Fosters and maintains strong vendor relationships to ensure Make‑Ready apartments completed on schedule.
Highly Organized: Maintains a professional working environment and balances multiple tasks and priorities.
Reliable: Steady and dependable presence for the community and team.
Hands‑On Expertise: Tackles technical issues confidently and ensures all repairs meet company standards.
Leadership: Brings technical expertise and problem‑solving to the forefront while mentoring and guiding others.

Work Schedule & Availability

Maintenance Supervisors work Monday through Friday, with standard office hours from 8:00 AM to 5:00 PM. This role will require participation in an on‑call rotation for after‑hours emergencies and occasional support for resident events as needed.

Compensation and Benefits

Maintenance Supervisors are eligible for a monthly renewal bonus program, quarterly performance bonuses, and quarterly resident satisfaction bonuses in addition to hourly compensation.

Professional Benefits

Career Path Program and learning & development opportunities, including an education reimbursement program to grow maintenance skills.

Personal Benefits