Job Description
Position Summary: The Maintenance Service Technician is responsible for the interior and exterior maintenance of the buildings in the assigned area.
Reporting Relationship: Reports to the Property/Regional Manager
Essential Job Functions:
- Conduct yourself in a professional manner at all times by being courteous to tenants, vendors, and co-workers, and treating them with respect.
- Maintain confidentiality by not disclosing any information regarding tenants or their accounts with anyone, including law enforcement. Only discuss information with the leaseholder.
- Perform appliance repairs, electrical, plumbing, HVAC, minor carpentry, and sheetrock repairs.
- Prepare vacant units for new tenants.
- Complete all assigned work orders in a timely manner.
- Mandatory overtime required during emergency and snow conditions.
- Assist constable/sheriff and supervisory personnel during and after evictions.
- Participate in a call duty rotation; each rotation lasts one week.
- Perform all other duties as assigned.
Qualifications/Competencies:
- High School Diploma/GED.
- Must have 12 months of experience as a Maintenance Service Technician OR be an existing employee who completes all requirements of a Maintenance Service Technician Trainee. HVACR certification is required within 6 to 9 months of employment.
- HVAC certification OR HVAC certification must be obtained no later than 9 months of employment.
- Basic knowledge of electrical, plumbing, and appliance repair.
- Valid driver’s license and reliable, insured transportation in the State of Maryland.
- Must pass a pre-employment basic maintenance test.
- Must have own tools.
- Ability to work the mandatory 24-hour call rotation.
- Ability to maintain confidentiality.