Maintenance Scheduler-Technical Writer

Radius Packaging; New Berlin (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading company in the packaging industry is seeking a Maintenance Scheduler-Technical Writer to manage maintenance coordination and develop clear documentation for operations. Join a team focused on innovation, employee growth, and high workplace standards. Ideal candidates will possess technical writing proficiency and scheduling experience, engaging in a collaborative environment that promotes professional development.

Qualifications

• Bachelor's degree preferred with 1-3 years experience in scheduling, technical writing.
• Strong proficiency in Microsoft Office suite and ERP scheduling tools.
• Exceptional written and verbal communication abilities.

Responsibilities

• Coordinate maintenance activities ensuring resources are ready when needed.
• Create and maintain technical documents like work instructions and manuals.
• Adjust schedules based on breakdowns and resource availability.

Skills

Microsoft Office

Scheduling Tools

Technical Writing

Organizational Skills

Communication

Education

Bachelor’s degree in Engineering

Tools

MS Project

ERP Systems

RedZone

Job description

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At Radius Packaging, we prioritize our employees' growth, collaboration, and well-being. Our culture is rooted in our Values and Guiding Principles - The Radius Way: Champion Positive Change, Act with Integrity, Strive for Excellence, Emphasize Community, and Work Together. We are a recent recipient of the Plastics News Excellence in Employee Relations Award, which recognized us for our commitment to fostering a supportive workplace environment and nurturing a strong company culture. We were specifically honored for our continuing education initiatives, recognition programs, engaging employee events and opportunities for career advancement. Radius Packaging has also been named a Top Workplace by the Milwaukee Journal Sentinel in 2024 and 2025.

Outstanding Company Culture

Radius Packaging credits their success to putting people first- both its members and its customers. Celebrating its 53rd anniversary, Radius Packaging creates an environment focused on collaboration, innovation and hard work, where members are excited to learn and grow. Through various events, educational resources, committees, clubs and programs, members find more than just a job at Radius, but a community that prioritizes each members' financial, mental, physical and emotional needs. Radius is proud to continuously invest in their member sand provide them with opportunities to pursue their passions at work, at home and in their communities.

Summary Of Position

The Maintenance Scheduler / Technical Writer is responsible for day-to-day coordination of maintenance activities ensuring the right resources—people, machines, and materials—are ready when needed. This role also ensures work gets done the right way by creating and maintaining clear, accurate technical documentation like work instructions, maintenance manuals, and standard procedures to support safe and efficient manufacturing operations.

Job Duties & Essential Functions

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

Scheduling Duties

• Develop and maintain maintenance schedules based on customer orders, lead times, and inventory.
• Coordinate with departments (Production, Purchasing, Engineering, Maintenance) to avoid conflicts or delays.
• Adjust schedules based on resource availability, breakdowns, or urgent jobs.
• Ensure work orders are released to the maintenance team in a timely and organized fashion.
• Track and manage preventive maintenance (PM) and break-fix schedules; prioritize maintenance tasks based on urgency and impact.
• Responsible for preparing and kitting all required maintenance materials, tools, and parts in advance of scheduled work to minimize downtime.
• Monitor performance metrics (e.g., on-time completion, downtime reduction, maintenance backlog) using tools like RedZone or ERP systems.
• Communicate schedule changes, risks, and priorities to key stakeholders in a proactive and timely manner.
  
  

Technical Writing Duties

• Create and maintain user manuals, standard operating procedures (SOPs), work instructions, and training materials.
• Translate complex technical concepts into clear, concise documents suitable for various audiences.
• Collaborate with engineering, production, and quality assurance to gather accurate information.
• Ensure all documents comply with regulatory, safety, and internal standards.
• Work with the documentation control team to maintain document control, including revision history, approval workflows, and version tracking.
  
  

Qualifications

• Bachelor’s degree in Engineering, Industrial Technology, Manufacturing or related field preferred with 1- 3 years of experience in scheduling, technical writing, or a combination of both, preferably in a manufacturing or technical environment.
• Strong proficiency in Microsoft Office (Excel, Word) and scheduling tools (e.g., MS Project, ERP systems).
• Familiarity with RedZone or similar manufacturing analytics tools.
• Experience creating and formatting technical documentation with clarity and precision.
• Familiarity with manufacturing workflows and terminology.
• Excellent organizational and time-management skills.
• Exceptional written and verbal communication abilities.
  
  

Physical Requirements

• Must be able to stand and walk for long periods of time and lift/carry up to 30 to 50 pounds.
• Must be able to use fingers, hands, and arms for regular tasks.
• Must be able to climb steps, have a good hand-eye coordination, and bend/squat.
• Must be able to wear proper Personal Protective Equipment.
• Must be able to operate effectively in temperatures ranging from 60 to 110 F.
• Must be capable of visually detecting defects, depth, colors, variances, and see objects.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Packaging & Containers

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