Maintenance Readiness & Logistics Coordinator

INNIO Group; Abilene (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

INNIO Group in the United States (Abilene, TX) is seeking a Work Preparator to plan and prepare maintenance interventions, ensuring technicians arrive on site fully resourced and compliant with company standards.

This role coordinates with service operations, planners, suppliers, and other stakeholders to ensure timely service delivery, manages parts and tooling, and supports warranty processes and invoicing readiness.

Qualifications

• Experience in service operations, maintenance planning, work preparation, or a related field.
• Good understanding of maintenance workflows, materials coordination, and service documentation.
• Strong knowledge of internal combustion engines and their maintenance requirements.
• Familiarity with ERP, service management, and planning systems such as myPlant and purchasing tools.

Responsibilities

• Proactively plan and prepare maintenance interventions to ensure readiness for service work.
• Follow up on outstanding activities to prevent overdue tasks.
• Order parts, consumables, and tooling with lead times in mind.
• Track parts availability, delivery dates, and escalate delays as needed.
• Ensure job packs, RAMS, permits, and technical documentation are complete before execution.
• Coordinate tooling, lifting equipment, and other resources for planned work.
• Raise purchase requisitions for third-party services and subcontractors.
• Manage warranty cases and support invoicing readiness.

Skills

Strong planning

Organizational skills

Attention to detail

Communication

Risk identification

Maintenance operations knowledge

Cross-functional collaboration

Tools

ERP systems

myPlant

Purchasing tools

Job description

About INNIO Group:

INNIO Group is a global distributed energy solutions provider that delivers reliable, flexible, transient, decentralized, modular and efficient power. With a track record of innovation, INNIO designs, manufactures and services high‑performance power systems under its Jenbacher and Waukesha brands. The company delivers power for applications including data centers, microgrids, grid stabilization, industrial energy and gas compression. INNIO employs over 5,000 people worldwide and is committed to moving energy forward.

Role Summary:

TheWork Preparatoris responsible for proactively planning and preparing maintenance interventions to ensure technicians arrive on site fully resourced and ready to execute service work safely, efficiently, and in line with company standards. This role plays a key part in ensuring that all required parts, tooling, documentation, permits, and external resources are in place ahead of execution, while also supporting operational follow-up, warranty processes, and invoicing readiness.

The Work Preparator acts as a central coordination point between service operations, technicians, planners, suppliers, and other stakeholders to help ensure timely and effective service delivery.

Key Responsibilities

• Proactively plan and prepare all maintenance interventions to ensure technicians arrive fully resourced and ready to execute service work.
• Follow up on all outstanding myPlant activities, both planned and unplanned, to prevent overdue tasks.
• Order parts, consumables, and specialist tooling in line with work scopes and required lead times.
• Track parts availability, delivery dates, and lead times, and escalate delays that may impact schedules or execution.
• Ensure job packs, RAMS, permits, and technical documentation are complete and available prior to work execution.
• Coordinate tooling, lifting equipment, and other required resources to support planned work.
• Raise purchase requisitions or purchase order requests for third-party services, rental equipment, and subcontractor support.
• Manage RMAs, tooling returns, and specialist tool logistics.
• Manage warranty cases, including evidence gathering, documentation, and submission to HQ.
• Support warranty evidence collection and documentation for all relevant interventions.
• Collaborate with the Service Area Manager to ensure myPlant debriefs are completed in accordance with company standards.
• Ensure compliance with maintenance standards, OEM service intervals, and internal procedures during the preparation phase.
• Track overdue activities, outstanding materials, and resource constraints, and drive timely resolution.
• Escalate scheduling conflicts, operational risks, shortages, or safety concerns to the Service Area Manager and/or Operations Manager.
• Support invoicing readiness by ensuring completed job information is accurate, complete, and submitted on time.

Scope of the Role

• Preparation and coordination of maintenance and service interventions.
• Management of materials, tooling, documentation, and external support required for execution.
• Follow-up of operational activities in myPlant to support timely completion.
• Support of warranty administration and invoicing readiness.
• Close coordination with internal teams, suppliers, and service stakeholders.

Key Interfaces

• Service Area Manager
• Operations Manager
• Field Service Technicians
• Planning and scheduling teams
• Supply chain / procurement
• Warranty and HQ support teams
• Third-party vendors and subcontractors

Skills and Competencies

• Strong planning and organizational skills
• Ability to manage multiple priorities in a fast-paced operational environment
• Strong attention to detail and follow-through
• Effective communication and coordination skills
• Ability to identify risks and escalate issues in a timely manner
• Good understanding of maintenance operations and service execution requirements
• Strong problem-solving mindset
• Ability to work cross-functionally with internal and external stakeholders

Experience and Profile

• Experience in service operations, maintenance planning, work preparation, or a related field
• Good understanding of maintenance workflows, materials coordination, and service documentation
• Strong knowledge of internal combustion engines and their maintenance requirements
• Familiarity with ERP, service management, and planning systems such as myPlant and purchasing tools
• Experience supporting field service or maintenance execution environments preferred
• Knowledge of warranty processes, tooling logistics, and service documentation is an advantage

What We Offer:

• Medical, dental, and vision benefits
• Life insurance and long-term disability coverage
• Flexible Spending and Health Savings Accounts
• Paid time off and 14 paid holidays
• 401(k) retirement savings program

INNIO uses artificial intelligence to help assess applications for this position. This includes an AI-supported tool that compares résumé information against the job description, and, to the extent applicable for this role, AI-scored skills assessments provided by a third-party assessment vendor. The outputs of these tools inform the review of applications by our recruiters, but hiring decisions are made by INNIO’s recruiters and hiring managers. For more information, please see our Job Applicant Privacy Notice and Pre-Use Notice.

INNIO offers a great work environment, professional development, challenging careers, and competitive compensation. INNIO is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.