RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD offers a trusted portfolio of creative execution and business process consulting, designed to lower environmental impact and transform customer touchpoints into meaningful moments of impact.
Job Description
Shift: 1st shift: 6:30 AM – 5:00 PM (overtime as needed)
Pay: $25.00 – $30.00 hourly
Responsibilities
- Perform preventive and corrective maintenance on equipment and facility.
- Assist operators with minor maintenance issues to maintain standard operating efficiency and minimize safety, quality, and downtime risks.
- Demonstrate operation, test equipment, and analyze malfunctions to correct problems.
- Apply intermediate troubleshooting skills to resolve routine issues without additional support.
- Maintain proficiency in at least two areas of printing, bindery, or packaging machine maintenance.
- Conduct rebuilds on equipment.
- Maintain records of repairs, calibrations, tests, and standard‑setting processes.
- Communicate equipment problems that exceed the technician’s abilities to the support group.
- Follow a process during purchasing, usage, and recording of consumables; identify and evaluate improvement activities that yield quantifiable results.
- Train other technicians and assist Level 3 Maintenance Technicians, including implementation of upgrades.
Additional Responsibilities
- Assist operators with minor maintenance issues as needed and replace broken or damaged items in a timely manner.
- Perform electrical and/or mechanical troubleshooting and repairs in response to equipment errors or failures.
- Make recommendations on repair strategies and priorities.
- Review, interpret, and understand performance data to identify and implement improvement activities.
- Lead and/or assist with local engineering upgrades and projects.
Qualifications
Education:
- High School Diploma or GED equivalent (required).
- Mechanical and/or Electronic courses (preferred).
Experience:
- Typically requires four to five years’ experience or equivalent education.
- Strong mechanical aptitude and conscientiousness.
- Ability to work in a fast‑paced environment under time constraints.
- Strong communication and problem‑solving skills.
- Experience using Windows‑based PC applications.
- Experience with electronics and pneumatics.
- Intermediate electrical troubleshooting on AC/DC circuits with multimeter.
- Basic root‑cause analysis skills.
- Demonstrated ability to work with saws, drills, cutters, grinders, torches, welders, and other fabrication equipment as needed.
Knowledge / Skills / Abilities
- Maintain compliance with changing OSHA regulations.
- Repair machines immediately or prepare work orders for complex work.
- Have working knowledge of lock‑out/tag‑out and hot‑work permit procedures; understand and follow verbal and simple written instructions.
Equipment / Software Utilized
- Powered industrial trucks, forklift, and pallet jack.
- Handheld multimeter for AC/DC electrical circuits.
Communication and Contacts
- Communicate with equipment operators to determine mechanical or human error contributing to failures.
- Maintain continuous communication with team leaders and managers to update status and align equipment priorities.
- Communicate with suppliers, customers (internal and external), and corporate engineering.
Decision Making
- Make judgment and decision‑making on a daily basis concerning machine downtime and troubleshooting.
- Determine quality or safety failures from machine troubleshooting.
Physical Demands / Working Conditions
- Perform physical labor, prolonged walking, standing, lifting up to 40 lbs, stooping, bending, and ladder climbing.
- Work a flexible schedule, including extended hours, weekends, and holidays.
Additional Information
The national pay range for this role is $25.00 – $30.00 per hour, which may vary based on geographic location, education, skills, experience, proficiency, shift, and location. In addition to base salary, compensation may include participation in a bonus, commission, or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance, voluntary supplemental insurance, tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.
Equal Opportunity Employer
RRD is an Equal Opportunity Employer, including disability/veterans.