Maintenance Manager - The Metropolitan

Venterra; Louisville (KY); On-site; USD 52,000 - 70,000; Full time

Job summary

Venterra is seeking a full-time Maintenance Manager for The Metropolitan in Louisville, Kentucky. This role involves supervising maintenance teams, ensuring compliance with standards, and delivering exceptional service to residents. Candidates should have a passion for solving problems, strong communication skills, and a commitment to fostering a positive team environment.

Benefits

Competitive pay + performance-based bonus

Unlimited training and growth potential

Comprehensive benefits package

Qualifications

• Knowledge of residential maintenance foundations required.
• Strong communication skills with residents and vendors.
• Ability to balance administrative tasks with technology.

Responsibilities

• Supervise maintenance teams and prioritize daily maintenance activities.
• Ensure compliance with Venterra’s standards and applicable laws.
• Oversee general maintenance repairs and manage inventory of supplies.

Skills

Effective communication

Problem-solving

Attention to detail

Customer service

Job description

Venterra Realty is a growing developer, owner, and operator of multifamily apartments with approximately 90 mixed-use and multifamily communities across 21 major US cities. Over 42,000 people and more than 18,000 pets call Venterra "home"! We are committed to improving the lives of our residents by delivering an industry-leading customer experience. Through the exceptional commitment and dedication of our approximately 900 team members, we’ve enjoyed tremendous growth and financial success over our 23-year history.

We’re thrilled to be recognized as a leading workplace with numerous prestigious awards year after year! In 2024 alone, Great Place to Work’s annual employee survey led to various workplace recognitions including being named one of the 2024 FORTUNE Best Medium Workplaces, ranking #1 in our size category on the2024 Best Workplaces in Real Estate list, and being celebrated as one of People Magazine's 2024 PEOPLE Companies that Care.Anonymous Venterra Glassdoor reviews have also resulted in our becominga five-time Glassdoor Best Places to Work winner.

Explore our communities at VenterraLiving.com, and visit Venterra.com to learn more about how we’re out-caring the competition by staying true to our value proposition: “We care more about renter experiences, which drives superior results.”

If you are interested in being part of a dynamic company culture where you can apply your technical & leadership skills to find unique solutions to problems in a fast-paced environment, Venterra has an excellent property management career opportunity for you as a full-time Maintenance Manager forThe Metropolitan in Louisville, Kentucky .

This role requires heavy knowledge of residential maintenance foundations, rotating on-call availability, and effective verbal and written communication skills with residents, vendors, and team members. While industry experience and certifications are not required, the ideal candidate will excel by balancing administrative tasks with our cutting-edge technology.

Venterra Maintenance Managers enjoy competitive hourly pay + 20% performance-based bonus, paid out quarterly.

Our Maintenance Managers provide quality service to our residents, supervise our maintenance teams, and are responsible for prioritizing, scheduling, and monitoring daily maintenance activities, as well as overseeing the physical assets ensuring that they meet Venterra’s standards and any applicable laws. This position is also responsible for quality control of general maintenance repairs, apartment make-readies, and preventative maintenance and construction or rehabilitation projects for their community. They maintain an adequate inventory of supplies for repairs and operate within budgeted amounts, making good financial decisions.

Our ideal candidate will:

• Have a true passion for helping others and enjoy interacting with people
• Enjoy working in a fast-paced environment where no day is ever the same
• Enjoy problem-solving and finding unique solutions to complex problems
• Be resourceful, focused on the details, have a sense of urgency, take pride in getting results, and strive to "raise the bar" through continuous coaching
• Enjoy being in a position that allows you to use your technical, communication, and computer skills
• Have a desire to create a strong team and a positive work environment
• Have strong personal values and want to work for a values-based company

Come join a team where you have unlimited training and growth potential, a great benefits package, and can WOW your customers & team members in a diverse workplace that is driven by our core values.

Know someone who would be perfect for a role with us?Refer themto us and you could be $500 richer!