Maintenance Manager (Director of Maintenance) - BRTA

Keolis America, Inc.; Pittsfield (MA); On-site; USD 70,000 - 74,000; Full time

Job summary

Keolis America, Inc. is seeking a Maintenance Manager (Director of Maintenance) for BRTA in Massachusetts.

Compensation ranges from $70,000 to $74,049 with responsibilities covering fleet and facilities maintenance strategy, leadership of maintenance teams, and safety and compliance objectives. The role requires extensive transit maintenance experience, union collaboration, and flexibility for various shifts.

Qualifications

• Minimum 5 years of vehicle, equipment, and hydraulic maintenance experience.
• Minimum 3 years' experience as a Maintenance Manager in a Transit environment.
• High School Diploma or equivalent.
• Must have a valid MA driver license, CDL preferred.
• Ability to work without direct supervision.
• Ability to read, write and speak English.
• Union and contract negotiation experience.
• Ability to work flexible schedules that may include nights, weekends, and holidays.

Responsibilities

• Develop and implement the overall maintenance strategy for fleet and facilities to ensure safe, reliable transit operations.
• Provide leadership and direction to maintenance supervisors and technical teams.
• Establish performance goals, KPIs, and continuous improvement initiatives.
• Foster a culture of safety, accountability, and operational excellence.
• Lead the Union relationship by understanding and monitoring compliance to the ratified CBA.
• Oversee unions relationships to be productive and enable win-win outcomes.
• Oversee preventive, predictive, and corrective maintenance programs for buses and non-revenue equipment.
• Ensure assets meet safety, regulatory, and manufacturer standards.
• Manage maintenance schedules to maximize fleet availability and service reliability.
• Oversee maintenance of support facilities, shops, and equipment.

Skills

Vehicle maintenance

Equipment maintenance

Hydraulic maintenance

Maintenance management

Union experience

English literacy

Education

High school diploma

Tools

CMMS

Job description

Maintenance Manager (Director of Maintenance) - BRTA

Maintenance Manager (Director of Maintenance) - BRTA

Salary Range: $70,000 - $74,049

Knowledge and Experience:

• Minimum 5 years of vehicle,equipment,and hydraulic maintenance experience
• Minimum 3years' experienceas a Maintenance Manager role in a Transit environment
• High School Diploma or equivalent.
• Must have a valid MA driver license, CDL preferred
• Ability to work without direct supervision.
• Ability to read, write and speak English.
• Union and contract negotiation experience
• Ability to work flexible schedules that may include nights, weekends, and holidays.

Skills:

• High level of attention to detail.
• Effective communication skills, both written and oral.
• Strong organizational planning skills.
• Strong practical skills.
• Strong analysis and problem-solving skills.
• Basic math skills.
• Ability to work in a union environment.

Key Accountabilities:

• Develop and implement the overall maintenance strategy for fleet and facilities to ensure safe, reliable transit operations
• Provide leadership and direction to maintenance supervisors, and technical teams
• Establish performance goals, KPIs, and continuous improvement initiatives
• Foster a culture of safety, accountability, and operational excellence
• Lead the Union relationship by understanding and monitoring compliance to the ratified CBA.
  • Manage union relationships to be productive and enable win-win outcomes
  • Other duties as assigned

Fleet & Facility Maintenance

• Oversee preventive, predictive, and corrective maintenance programs for buses, and non-revenue equipment
• Ensure all assets meet safety, regulatory, and manufacturer standards
• Manage maintenance schedules to maximize fleet availability and service reliability
• Oversee maintenance of support facilities, shops, and equipment

Operational Performance

• Monitor and analyze maintenance performance metrics such as mean distance between failures (MDBF), asset availability, and on-time performance
• Identify trends and implement improvement plans to optimize reliability and reduce downtime
• Drive root cause analysis and corrective action programs

Budget & Financial Management

• Develop and manage annual maintenance operating and capital budgets
• Optimize labor, materials, inventory, and vendor costs
• Oversee procurement of parts, tools, and services

Compliance & Safety

• Ensure compliance with Federal Transit Administration (FTA), DOT, OSHA, and other regulatory requirements
• Maintain and enforce safety programs and procedures
• Lead incident investigations and implement corrective actions
• Manage relationships with OEMs, suppliers, and third-party maintenance providers
• Oversee contracts for parts, services, and outsourced work
• Ensure vendor performance meets service level expectations
• Oversee the use and optimization of Computerized Maintenance Management Systems (CMMS)
• Leverage data analytics and emerging technologies to improve maintenance efficiency
• Support implementation of new systems, tools, and fleet technologies (e.g., electrification)

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of the job. Reasonable accommodation may be requested to enable individuals with disabilities to perform the essential functions.

All roles may entail, to varying extents, the following physical demands:

• Long periods (potentially exceeding 8 hours per day) of walking, standing, sitting, bending, pushing, pulling, climbing, lifting, balancing, stooping, twisting, squatting, handling materials, repetitive hand-wrist motions, and traversing uneven surfaces;
• Exposure to both extreme heat and cold;
• Exposure to loud noises, fumes, and airborne particles;

In addition to the above demands inherent in every role, the following roles may entail unique physical demands, including:

• Operators/Drivers may work inside or outside vehicles and may operate vehicles for over 8 hours per day.
• Operations Supervisors and Managers may split their work between an office setting looking at a computer screen/electronic device and active transit field locations driving in a vehicle.
• Maintenance Employees may be exposed to toxic or caustic chemicals in a ventilated maintenance shop and may work with personal computers, laptops, electronic hand-held devices, complex electrical schematics, diagnostic software and testing devices, and other heavy machinery.
• Office Staff may work indoors in air-conditioned or well-ventilated facilities, including offices and cubicle spaces equipped with a telephone and computer and may entail typing or looking at a computer screen.

Additional Statements:

• Drug screening: Pursuant to Department of Transportation regulations, employment for safety-sensitive positions will be contingent upon passing apre-employment drug screen and a physical examination. Keolis maintains a drug-free workplace. Employment will also becontingent upon completion of abackground check consistent with applicable federal, state, and/or local laws.
• Safety commitment: Safety is a way of life atKeolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we canbecome the safesttransportation company in the world.
• Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of our operations on the communities wherewe operate.
• EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, pregnancy status, genetic information, veteran status, gender identification, or any other status protected by applicable law. If you require a reasonable accommodation to participate in the application or interview process, please contact [e-mail]. Keolis complies with federal and state disability laws and provides reasonable accommodations to qualified applicants.
• Work authorization: Applicants must be authorized to work in the United States. Keolis does not sponsor visas for this position
• Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.