Maintenance Manager

Sonesta Hotels; Vineland (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading hotel company seeks a Maintenance Manager to ensure hotel operations run smoothly. This role involves training and managing the maintenance team, performing essential repairs, and upholding safety standards. Ideal candidates will have vocational training, relevant experience, and strong skills in plumbing, electrical work, and organization, contributing directly to guest satisfaction and facility upkeep.

Benefits

Medical, Dental, and Vision Insurance

401(k) Retirement Plan with Company Match

Paid Vacation and Sick Days

Educational Assistance

Hotel Discounts

Qualifications

• Vocational training plus two years of experience in building maintenance or construction.
• Knowledge of plumbing, carpentry, electrical systems, and equipment mechanics.
• Valid driver’s license required, with physical ability to lift up to 75 pounds.

Responsibilities

• Deliver excellent service and maintain hotel standards.
• Train staff and manage maintenance team.
• Perform repairs on building interiors and exteriors.

Skills

Plumbing

Carpentry

Electrical Work

Problem-solving

Organizational Skills

Communication

Education

Vocational training

Two years of experience in building maintenance or construction

Tools

Microsoft Office

Job description

DUTIES AND RESPONSIBILITIES :

• Deliver excellent service in all interactions with guests and clients, adhering to Sonesta G.U.E.S.T. standards. Ensure the hotel is well-maintained and clean through effective processes and procedures.
• Train staff adequately and provide necessary tools and equipment for their roles.
• Collaborate with the General Manager to recruit, train, develop, and manage the Maintenance team.
• Possess specialized knowledge in plumbing, carpentry, electrical work, and equipment mechanics.
• Perform maintenance and repairs on building interiors and exteriors, including hotel rooms, laundry, kitchen/refrigeration equipment, lighting, HVAC, ventilation, water systems, pools (if applicable), and snow removal.
• Conduct preventive maintenance as per the PM Works program, including inspections, meter readings, and record-keeping.
• Manage inventory, order supplies, and minimize waste.
• Report hazardous situations, emergencies, or threats to security.
• Maintain and test all hotel life safety systems.
• Assist in preparing the department's annual operating budget.
• Promote teamwork and quality service through daily communication with other departments.
• Oversee human resources activities within the Maintenance department, including recruiting, onboarding, training, performance management, and offboarding.
• Ensure adherence to hotel standards, policies, and procedures within the maintenance department.
• Manage and report on the use, maintenance, and storage of all departmental supplies.
• Handle procurement of maintenance supplies, utilizing appropriate platforms and analyzing hotel spending for efficiencies.
• Implement service recovery guidelines via PM Works to ensure guest satisfaction; respond courteously to guest inquiries and complaints.
• Promote safety by using protective equipment and uniforms properly.
• Act as "Manager on duty" as required.
• Ensure compliance with health and safety laws at all levels.
• Perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS :

• Vocational training plus two years of experience in building maintenance or construction, or equivalent education and experience. Certification and licenses as required by law.
• Experience in the extended stay or apartment building maintenance management preferred.
• Knowledge of plumbing, carpentry, electrical systems, and equipment mechanics.
• Ability to prioritize, organize work, and communicate effectively in English; additional languages are beneficial.
• Proficiency in reading and writing to document tasks, order supplies, and read manuals.
• Basic math skills, including budgeting and profit/loss analysis.
• Problem-solving, organizational, and training skills.
• Experience with Microsoft Office preferred.
• Ability to travel, including overnight stays.
• Valid driver’s license required.
• Physical ability to stand, bend, climb, kneel, and move about the facility; handle objects and equipment; work with chemicals; lift up to 75 pounds; work mornings, evenings, weekends, and holidays.

Additional Job Information / Anticipated Pay Range

Benefits

Sonesta offers various benefits including:

• Medical, Dental, and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Disability Insurance
• Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness and Accident Insurance

Ensure to complete a full application and attach a resume when applying. Incomplete applications will not be considered.