Maintenance Manager

Crocs; Vandalia (OH); On-site; USD 90,000 - 140,000; Full time

Job summary

Crocs is seeking a Maintenance Leader in Vandalia, OH to drive the maintenance and reliability strategy for uptime, safety, and cost predictability. You will own work management processes, track KPIs, and ensure CMMS integrity while leading a cross-functional team of technicians and contractors.

You will manage budgets, coordinate with property management, and partner with Operations, IT/OT, Safety, Finance, HR, and Procurement to execute capital plans and continual improvements.

Qualifications

• Bachelor’s degree in a technical field or equivalent experience.
• 8+ years in maintenance leadership within distribution, logistics, manufacturing, or industrial settings.
• Proven ability to lead a site maintenance organization and manage KPIs.
• Strong knowledge of automated MHE and industrial systems.
• Proficiency with CMMS platforms for work orders, PM scheduling and reporting.
• Experience managing maintenance budgets and vendor spend.
• Background in facility and building systems management with landlords coordination.
• Strong knowledge of safety standards (LOTO, NFPA 70E, OSHA).
• Experience in large automated distribution centers or multi-vendor environments.
• Exposure to reliability methodologies (RCM, TPM, Six Sigma).
• Experience developing technician skills and cross-functional capability.

Responsibilities

• Lead and improve site maintenance and reliability strategy to maximize uptime and safety.
• Own work management processes: intake, planning, scheduling, and documentation.
• Track KPI performance and translate data into actionable improvements with teams.
• Maintain CMMS data integrity for assets, PMs, and downtime tracking.
• Manage vendors, OEMs, and contractors with clear scopes and safety compliance.
• Develop a high-performing maintenance team through hiring, training, and coaching.
• Lead incident response with root cause analysis and corrective actions.
• Support capital planning with cost estimates and business case development.
• Oversee building and grounds maintenance and coordinate with property management.
• Collaborate with Operations, IT/OT, Safety, Finance, HR, and Procurement on priorities.
• Optimize spare parts and storeroom operations to improve uptime.
• Provide clear updates to stakeholders on performance and risks.
• Drive adoption of CMMS discipline and enterprise maintenance standards.

Skills

Maintenance leadership

CMMS discipline

KPI management

Vendor management

Safety compliance

Cross-functional

Root cause analysis

Budget management

Equipment uptime

Automation systems

Education

Bachelor's degree

Tools

CMMS

Industrial controls

Job description

What You'll Do

• Lead and continuously improve the site’s maintenance and reliability strategy, including preventive and corrective maintenance and full asset lifecycle management, driving uptime, safety, and cost predictability.
• Own work management processes (intake, planning, scheduling, documentation) in alignment with enterprise standards, ensuring disciplined execution and continuous improvement through established operating rhythms.
• Track and act on key maintenance KPIs (e.g., uptime, PM compliance, MTTR/MTBF, reactive vs. planned work, safety, cost drivers), translating data into actionable improvements in partnership with Operations and technical teams.
• Maintain CMMS data integrity, including asset hierarchy, PM programs, failure codes, downtime tracking, and parts usage to enable effective planning, analysis, compliance, and reporting.
• Manage vendors, OEMs, and contractors, ensuring strong performance, safety compliance, clear scopes of work, and effective escalation and resolution of issues.
• Lead, coach, and develop a high-performing maintenance team, including hiring, scheduling, training, performance management, and building technical capability across automation, MHE, and facility systems.
• Own critical incident response, including troubleshooting, root cause analysis, corrective action implementation, and sustainable resolution of issues.
• Support capital planning by identifying asset risks, developing cost estimates, and partnering with site leadership and Finance to build and execute business cases.
• Oversee building and grounds maintenance, including facility inspections, risk identification, and coordination of repairs to minimize operational disruption, while interfacing with landlords or property management as needed.
• Manage facility service providers (e.g., HVAC, dock equipment, fire/life safety, janitorial, pest control), ensuring compliance with standards, documentation requirements, and service level expectations.
• Build site maintenance capability through onboarding, skills assessments, cross-training, and ongoing technical and safety development, fostering a strong safety-first culture.
• Ensure maintenance safety and regulatory compliance (e.g., LOTO, NFPA 70E, contractor safety), maintaining audit readiness and embedding safe work practices in daily execution.
• Partner cross-functionally with Operations, IT/OT, Safety, Finance, HR, and Procurement to align on priorities, staffing, vendor performance, system discipline, and continuous improvement initiatives.
• Optimize spare parts and storeroom operations, including critical spares strategy, inventory control, and cost management to support uptime and operational efficiency.
• Provide clear, concise updates to site and enterprise stakeholders on performance, risks, budget drivers, and improvement plans, while driving alignment and influencing decision-making.
• Demonstrate strong strategic thinking, communication, and stakeholder management, with a systems mindset that balances site execution and enterprise standards, and the ability to lead change, drive adoption of processes and CMMS discipline, and deliver measurable results.

What You'll Bring to the Table

• Bachelor’s degree in a technical field (e.g., engineering technology, industrial maintenance, operations management) or equivalent combination of education and experience.
• 8+ years of maintenance leadership experience in distribution, logistics, manufacturing, military, or industrial environments; experience supporting automated material handling systems preferred.
• Proven ability to lead a site maintenance organization, including planning, scheduling, preventive maintenance execution, CMMS discipline, and KPI management.
• Strong working knowledge of automated MHE and industrial systems (conveyors, sorters, robotics, controls interfaces, utilities, HVAC, fire protection, electrical systems).
• Proficiency with CMMS platforms for work order management, preventive maintenance scheduling, reporting, and labor/parts analysis.
• Experience managing maintenance budgets, vendor spend, and presenting performance metrics to senior stakeholders.
• Background in facility and building systems management, including coordination with property management or landlords to resolve site-related issues.
• Strong knowledge of maintenance-related safety standards and compliance requirements (e.g., LOTO, NFPA 70E, OSHA, contractor safety).
• Experience in large, automated distribution center environments or complex multi-vendor (OEM) operations preferred.
• Exposure to reliability methodologies (e.g., RCM, TPM, Six Sigma), including root cause analysis and preventive maintenance optimization.
• Experience developing technician skill progression, training programs, and cross-functional capability building.
• Experience implementing or supporting enterprise maintenance standards (e.g., CMMS standardization, work management processes, parts governance).
• Strong vendor management experience, including working with OEMs, integrators, and third-party maintenance providers.
• Demonstrated ability to think strategically, translate data into action, influence cross-functional stakeholders, and lead change in a fast‑paced operational environment.

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.