Maintenance Manager

asianamericansforequality; New York (NY); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Optional apartment in Harlem, New York

Job summary

asianamericansforequality is seeking a Maintenance Manager in New York, NY, to oversee staff and perform various maintenance tasks for residential and commercial properties. The ideal candidate will have significant experience in general maintenance, strong supervisory skills, and the ability to respond to emergencies effectively.

This role requires a working knowledge of plumbing, electrical systems, and carpentry, along with excellent customer service and communication skills. Must embrace inclusivity and understand community dynamics.

Qualifications

• Minimum of 4 years of experience in general maintenance or repairs.
• Must have solid computer skills and ability to learn new systems.
• Ability to supervise and train staff effectively.

Responsibilities

• Manage staff and oversee maintenance tasks.
• Respond to emergencies during and after hours.
• Perform general repairs and preventative maintenance.

Skills

General maintenance

Electrical work

Plumbing

Carpentry

Supervisory experience

Customer service

Technology aptitude

Education

Minimum of 4 years in general maintenance

At least one relevant certification

Tools

Hand tools

Power tools

Job description

Compensation

$65,000/year. Optional apartment in Harlem, New York.

Summary

The Maintenance Manager will manage staff and perform a variety of non‑technical, non‑licensed mechanical, electrical maintenance, HVAC, painting, carpentry, custodial, plumbing, general repair, and other handyperson tasks related to overall building maintenance for mixed‑use residential and commercial buildings in Harlem, Manhattan, NY. The Maintenance Manager reports to the Project Manager, Property & Asset Management.

Essential Duties

• Supervision of staff including training, coaching, ensuring staff follow all company policies and regulations, certifying that timecards are submitted, accurate and approved by the deadline.
• Must be computer tech savvy in utilizing Google Suite and in learning and applying new systems.
• Perform general repairs and services in all maintenance related disciplines assigned by the Project Manager, Property & Asset Management.
• Must be available to respond to emergencies during and after work hours.
• Perform preventative maintenance for plumbing, electrical, and heating systems in residential units as needed.
• Perform minor repairs including carpentry, painting, surface touch‑ups, tiling, and flooring.
• Identify and report any deficiencies in residential units or the building.
• Change locks, re‑keys, and make key copies as directed.
• Report all accidents and any illegal activities to management in a timely way.
• Supervise any third‑party contractors and utility companies as needed.
• Properly document and detail completed work orders.
• Complete any other tasks as needed and as assigned by the Property Coordinator.
• Always maintain a working/professional relationship with tenants.
• Perform work with respect and professional courtesy.

Qualifications for Level 3 Handyman

• Minimum of 4 years of experience in general maintenance, caretaking, mechanical, electrical and/or equipment and building repairs.
• Minimum of 1 year supervisory experience.
• Minimum of 1 year experience in training staff.
• Must have solid computer experience and the ability to learn and utilize new systems. Working knowledge of Yardi is a plus.
• Skilled in the use of hand tools and power tools.
• Experience repairing windows, doors, and screens.
• Knowledge in changing door handles and locks.
• Ability to change light bulbs.
• Skilled in replacing smoke and carbon monoxide detectors.
• Experience with drywall repair.
• Capable of doing paint touch‑ups.
• Experience with snaking drains and sewers.
• Capability of cleaning gutters and fences.
• Experience assembling furniture.
• Skilled in laying tiles and flooring.
• Carpentry: Proficiency in cutting, shaping and the installation of wood for construction, such as concrete formwork, plastering, and roofing.
• Plumbing: Know‑how in the installation of pipes, drains, fittings, valves, and fixtures installed for distribution of potable water, heating, and waste.
• Electrical Work: Skilled in the installation, repair and maintenance of electrical equipment and systems. This includes everything from wiring, repairing faulty light switches, outlets, light fixtures.
• Must hold at least one of the following certifications:
  • S12 - Certificate of Fitness for Citywide Sprinkler Systems
  • S13 - Certificate of Fitness for Citywide Sandpipe Systems
  • P99 - Certificate of Fitness for Low Pressure Oil Burner Operator
  • S95 - Certificate of Fitness for Supervision of Fire Alarm Systems and Other Related Systems
• Attention to detail.
• Excellent customer service skills. Positive attitude and good communication skills, both verbal and written.
• Availability to work in shifts and with flexible schedules (e.g., weekends and evenings).
• Bilingual is a plus, English/Spanish, English/Chinese, or English/Korean.
• Must embrace diversity and understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities.

Physical Requirements

• Required to walk from floor to floor and may be required to walk outside between buildings in varying outdoor weather conditions.
• Ability to move furniture; reach, lift, and carry heavy equipment.
• Required to stand, bend, squat, and regularly lift up to 50 pounds throughout the shift.

Expectations & How We Work

We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results‑driven organization that focuses on inclusiveness, empowerment, and impact. Employees are accountable, collaborative, and strong communicators with a core strength of community service and development. We are strategic thinkers committed to racial equality and treating each other, and the communities we serve, with respect and dignity. We have an aptitude for technology and a strong desire to continuously learn.

• Ensure compliance with all grant/contract requirements.
• Work as part of a team in supporting other AAFE program contracts and projects.
• Provide quality customer service to both internal and external partners and co‑workers.
• Support efforts that ensure a safe and healthy work environment.
• Understand and embrace the value in collaborating with people of different cultures, races, genders, ethnicities, beliefs, experiences and ideas.
• An understanding of the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities.
• Maintain a positive, helpful attitude.
• Enjoy your time at work!