Maintenance Manager

John Ball Zoo; Grand Rapids (MI); On-site; USD 73,000 - 86,000; Full time

Benefits offered by this job

Medical plan

Short-term disability

Long-term disability

Life Insurance

Employee Assistance Program

Dental & Vision for employee & family

12 weeks parental leave

401k match

Job summary

John Ball Zoo is seeking a hands-on Maintenance Manager to keep facilities safe, reliable, and welcoming for staff, guests, and animals. You will lead the Facilities Maintenance team, coordinate daily and preventive work, and collaborate with the Director of Facilities to meet operational goals.

Requirements include a bachelor’s degree (preferred) and at least three years in facilities management, with strong knowledge of mechanical, electrical, and safety practices.

Qualifications

• Bachelor’s degree preferred in construction management or related field.
• At least three years of experience in facilities management or equivalent.
• Working knowledge of facilities operations, preventive maintenance, and security protocols.
• Ability to lead, motivate, and manage work teams to support objectives.
• Familiarity with safety regulations and OSHA/MIOSHA rules.

Responsibilities

• Oversee daily maintenance, repairs, and preventive maintenance of facility structures, fixtures, furnishings, building systems, and equipment.
• Inspect facilities, lighting, parking areas, and access ways for compliance with codes and regulations.
• Lead and coach the Facilities Maintenance team and collaborate with Zoo departments.
• Schedule and assign work orders based on needs and staff capabilities.
• Manage work orders, safety training coordination, and inventory of supplies and parts.

Skills

Leadership

Facilities management

Preventive maintenance

Safety compliance

Team supervision

Education

Bachelor’s degree in construction management or related field

Tools

Programmable Logic Controllers (PLCs)

Electrical systems

Blueprints

Job description

Are you a hands-on leader who enjoys solving problems, keeping operations running smoothly, and helping a team do their best work? Join John Ball Zoo as our Maintenance Manager and play a vital role in maintaining a safe, reliable, and welcoming environment for our staff, guests, and animals. Bring your leadership and technical expertise to a team that makes a difference every day!

This is a salary year-round position starting between $72,675.00 - $85,500.00 per year.

A DAY IN THE LIFE OF A MAINTENANCE MANAGER AT JBZ

• In collaboration with the Director of Facilities, oversee daily maintenance, repairs, and preventive and emergency maintenance of facility structures, fixtures, furnishings, building systems, and equipment.
• Inspect facilities, exterior lighting, parking areas, and access ways to ensure compliance with applicable building, electrical, fire safety, health, sanitation, signage, and accessibility codes and regulations.
• Lead, supervise, and support the Facilities Maintenance team while fostering positive working relationships across all Zoo departments.
• Coach and develop direct reports, conduct performance appraisals, and administer disciplinary action when necessary.
• Schedule, prioritize, and assign maintenance work orders based on operational needs, workload, and staff capabilities.
• Manage the work order process, including logging, prioritizing, tracking, and closing work orders upon completion.
• Collaborate with the Zoo’s Safety team to identify hazards, promote safe work practices, and ensure employees receive required safety training.
• Maintain inventory of maintenance supplies, replacement parts, tools, and equipment; establish reorder levels and replenish stock as needed.

Qualifications For The Maintenance Manager At Jbz

• Bachelor’s degree in construction management or related field preferred
• At least three years of experience in facilities management, or equivalent combination of education and relevant experience
• Working knowledge of facilities operations, preventative maintenance procedures and security protocols
• Ability to lead, motivate, and manage work teams to support organizational objectives and goals
• Demonstrated ability to prioritize and show flexibility with daily responsibilities
• Ability to interact positively with a wide array of individuals from diverse cultural and socio-economic backgrounds
• Working knowledge of applied mechanics, hydraulics, pneumatics, electricity, and electronics as well as the use, repair, and maintenance of programmable logic controllers.
• Ability to diagnose mechanical problems and determine how to correct them, checking blueprints, repair manuals, or parts catalogs as necessary
• Understanding of federal, state, and local construction, safety, fire, health and sanitation statutes, codes, and ordinances
• Knowledge of OSHA/MIOSHA occupational health and safety rules, regulations and requirements, and accessibility/signage requirements of the Americans with Disabilities Act
• Strong Interpersonal, oral, and written communication skills
• Ability to work some evening and/or weekend hours, flexing work hours periodically throughout the year as required

PHYSICAL DEMANDS / WORK ENVIRONMENT

• Mus occasionally lift and/or move up to 50 pounds
• Must have sufficient visual acuity to visually detect damage, deterioration, or defects in structural features, fixtures, furnishings, and operating and security systems
• Must have sufficient mobility to access all areas of the Zoo
• Must be able to descend to and ascend from a kneeling or crouching position and enter confined spaces
• Must be able to wear all required protective clothing and equipment
• Employee will frequently work outside and may be exposed to inclement weather, pollen, mold, dust, dirt, airborne contaminants, and temperature variations
• Employee may be exposed to moving mechanical hazards; noxious fumes; dust, dirt, animal dander, zoonotic pathogens, and other airborne particulates; blood borne pathogens; cleaning compounds; solvents; detergents; noise; and other hazards

Benefits At Jbz

We offer incredibly competitive benefits. This includes FREE:

• Medical plan option
• Short-term disability
• Long-term disability
• Life Insurance
• Employee Assistance Program
• Dental & Vision for employee & family
• 12 Full weeks of parental leave

Additional Benefits

We offer generous vacation time, 9 days of personal time, and 11 paid Holidays each year. We offer a 4% match and 3% employer contribution to your 401k, zoo discounts, employee-only zoo experiences, tuition reimbursement, additional medical benefits to meet your and your family's needs, and a FREE Premium Zoo membership for you and your family.

John Ball Zoo is a drug-free workplace under federal regulations. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.