Maintenance Manager

AGPM NORTH CAROLINA LLC; Charlotte (NC); On-site; USD 55,000 - 80,000; Full time

Job summary

AGPM NORTH CAROLINA LLC in Charlotte, NC is seeking a Maintenance Manager to lead maintenance teams, respond to resident requests, and ensure property upkeep. The role collaborates with the Property Manager to deliver smooth move-ins/move-outs and maintain safety compliance across the portfolio.

Qualifications include EPA and CPO certifications, fluency in English and Spanish, and at least 5 years in property management and maintenance. A valid driver’s license is required.

Qualifications

• Experience in multifamily property management is required.
• Excellent customer service and communication skills.
• Ability to multi-task and meet deadlines; English and Spanish proficiency.

Responsibilities

• Oversee maintenance team and respond to resident service requests.
• Schedule on-call rotation and supervise technicians.
• Maintain maintenance budgets, records, and inventory.
• Coordinate with Property Manager to ensure move-ins/outs quality.
• Ensure safety and compliance with ADA, OSHA, and related policies.

Job description

Description

About the Company

Headquartered in Orlando, FL - AGPM, LLC is a prominent national real estate development, investment, and management company that owns and operates premier multifamily residential developments and commercial assets throughout the United States. AGPM, LLC specializes in the acquisition of general partnerships and investor limited partnership interests.

As an owner/operator of premier multifamily assets and developments, AGPM, LLC is highly invested in our Team Members and the company offers an extremely competitive benefits and compensation package; including, but not limited to:

• Base salary + Performance-based Bonuses 2 times per year.


• Significant Discount for rental units.


• Comprehensive Medical, Dental, Vision.


• 401k + Employer Match.


• Short Term Disability coverage.


• Life Insurance.


• A generous PTO Plan and Company Paid Holidays.


• Paid Early Release for Company Holidays.

AGPM, LLC is an equal opportunity employer. We promote an inclusive environment that celebrates diverse perspectives, backgrounds, and skills to best serve the communities in which we operate. AGPM fosters a learning community where employees are teachers and learners who share their knowledge to enhance each other’s growth within the company.

For additional information about AGPM, LLC - please visit our website at www.agpmonline.com.

Requirements

The Maintenance Manager is responsible for maintaining the physical integrity of the community and leading the maintenance team. In this role, the Maintenance Manager and their team will respond to all resident maintenance requests in a timely fashion. In addition, the Maintenance Manager will partner with the Property Manager and leasing team to ensure excellent move in, move out and experiences for our residents.

Responsibilities include, but are not limited to:

• Manage and delegate resident service requests as received via electronic system.


• Schedule on call rotation and assist with service as needed.


• Oversee and inspect the work performed by other technicians.


• Maintain accurate records for preventative maintenance, service requests, make-ready status.


• Maintain maintenance budget.


• Maintain inventory.


• Keep all safety materials current and readily available. Remain aware of the condition of the physical property. Conduct business in accordance with all policies/procedures and all state/federal laws (ADA, Fair Housing, OSHA, HAZCOM Program Lead Based Paint, etc.).

Diagnose and assist with routine maintenance or repair, as needed, involving the following:

• Electrical and plumbing


• A/C and heating systems


• Appliances


• Water irrigation systems


• Stairs, gates, fences, patios, railings


• Tile, carpet, and flooring


• Roofing, gutters, fasteners


• Interior/exterior lights


• Fireplaces, ceiling fans


• Shutters, doors, cabinets, windows, sliding glass doors, door locks etc.


• Boiler, gas and electric

Additional Knowledge, Skills, and Abilities:

• Must be proficient in Microsoft Office applications.


• Experience in multifamily property management.


• Must display ability to complete tasks/projects on-time.


• Ability to collaborate with people and manage large teams.


• Must possess exemplary customer service skills.


• Must be able to multi-task well, all within specific time constraints.


• Must be able to read, write, and communicate verbally in English and Spanish

Experience & Certifications:

• EPA and CPO Certifications - Required.


• Bilingual (Spanish) – Required.


• Minimum 5 Years of Property Management and Maintenance Experience.


• Valid Driver’s License - Required.