Maintenance Lead (Full-Time) - Wesley Willows Campus

ZipRecruiter; Rockford (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Maintenance Lead to oversee the upkeep and safety compliance of their facilities. This role involves hands-on maintenance, customer interaction, and ensuring a well-maintained environment. The ideal candidate will have extensive knowledge of electrical, plumbing, and mechanical systems, along with strong communication skills. You will play a key role in maintaining a positive experience for staff and visitors while ensuring compliance with safety regulations. This position offers a dynamic work environment with various responsibilities, making it a perfect opportunity for those passionate about maintenance and customer service.

Benefits

PTO

403b with employer match

Medical coverage with employer contribution

Employer-paid life insurance

Dental and vision insurance

Voluntary benefits options

Reasonably priced meals

Employee referral bonus program

Tuition reimbursement

Qualifications

• 3-5 years' experience in maintenance or general building maintenance.
• Strong knowledge of electrical, plumbing, and mechanical systems.

Responsibilities

• Oversee upkeep, repair, and safety compliance of the facility.
• Maintain pools and ensure high safety standards.
• Coordinate renovations and assist with inspections.

Skills

Maintenance Experience

Interpersonal Skills

Electrical Systems Knowledge

Plumbing Skills

Mechanical Systems Knowledge

Customer Service

Education

High School Diploma or Equivalent

Certified Pool Operator Certification

Job description

Job Description

Maintenance Lead - Castle Town Center

Department: Maintenance
FLSA/Classification: Non-Exempt/Hourly
Pay Rate: $21.00 - $24.00/hr - Depending on experience and other factors
Reports to: Maintenance Supervisor
Direct Reports: Maintenance Tech I - CTC
Location: Wesley Willows Campus - Rockford, IL

Summary:

The Maintenance Lead is responsible for overseeing the upkeep, repair, and safety compliance of the Castle Town Center. This role involves hands-on maintenance work, routine site surveys, and building system oversight, with a focus on customer satisfaction. As a key contact for staff, vendors, and visitors, the Maintenance Lead ensures efficient, professional maintenance services that create a positive experience for everyone on campus.

Essential Duties and Responsibilities:

1. Ensure the upkeep of the building, equipment, and living spaces by performing timely repairs and preventative maintenance to support a safe, comfortable, and well-maintained environment.
2. Support the maintenance team by completing work orders and assisting with unit renovations, ensuring quality and efficiency.
3. Maintain a preventative maintenance program for selected equipment.
4. Coordinate apartment renovations and change orders with the Director of Facilities and Grounds.
5. Participate in facility surveys and inspections by authorized agencies.
6. Assist in developing plans of correction for deficiencies noted during inspections.
7. Complete all other assignments/projects as directed by the Facilities Supervisor.
8. Maintain pools to high standards, including chemical checks, water quality, safety, and detailed daily logs, supporting a clean, welcoming environment.
9. Perform other related duties as assigned.

Minimum Education/Skills/Experience/Credentials:

• Prefer 3-5 years’ experience in maintenance or general building maintenance; experience with chillers, boilers, and HVAC is a plus.
• Strong interpersonal and communication skills, both verbal and written.
• Extensive knowledge of electrical, plumbing, and mechanical systems, with troubleshooting skills.
• Ability to assess, analyze, and provide input on facility maintenance.
• Valid Driver’s License required.
• Valid Certified Pool Operator Certification or ability to obtain within six months.
• Commitment to exceptional customer service, listening carefully and responding promptly.

Physical Requirements:

• Ability to stand and walk for 6-7 hours of an 8-hour shift.
• Frequent climbing of stairs, stools, and ladders.
• Frequent stooping, bending, and kneeling.
• Ability to lift 25-75 pounds while walking or bending.
• Ability to push, pull, or move carts and equipment exerting 50-75 pounds of force.
• Repetitive use of wrists, fingers, and hands for grasping and tool use.

Other regulated requirements:

• Pre-employment background check, including MVR.
• Willingness to receive flu shot, TB testing, and undergo drug and biometric screenings.

Benefits we offer:

• PTO
• 403b with employer match after 6 months
• Medical coverage with employer contribution
• Employer-paid life insurance
• Dental and vision insurance
• Voluntary benefits options
• Reasonably priced meals
• Employee referral bonus program
• Tuition reimbursement
• And more!

Wesley Willows and its affiliates are an Equal Opportunity Employer

Wesley Willows and its affiliates operate drug & alcohol-free campuses