Maintenance & Facilities Manager

WonderWorks; Branson (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

WonderWorks is seeking a Maintenance Manager to lead a team responsible for safety, installations, and upkeep of exhibits and facilities. You’ll supervise technicians, plan budgets, and coordinate modifications while ensuring guests have seamless experiences.

The role requires strong leadership and hands-on experience with maintenance systems and ride-control knowledge, with a focus on reliability and safety in a high-volume attraction setting.

Qualifications

• 3+ years of management/leadership experience.
• 5+ years of maintenance experience or equivalent education.
• Experience with troubleshooting, hydraulics, computers, mechanical equipment, and facility maintenance.
• Experience working in attractions, theme parks, or high-volume entertainment venues is preferred.

Responsibilities

• Ensure guest safety through daily walkthroughs, repairs, and training follow-ups.
• Plan, budget, and schedule facility and exhibit modifications and installations.
• Oversee inspections of equipment across exhibits, café, and kitchen areas.
• Evaluate, redesign, and modify exhibits and mechanisms for proper operation.
• Coach and train maintenance technicians.
• Create and manage work orders in maintenance software and ensure completion to standards.
• Monitor department labor hours to meet company needs.
• Order parts and tools within the budget set by management.
• Perform other duties as assigned.

Skills

Leadership

Maintenance

Safety compliance

Communication

Education

Technical training / trade school

High school diploma or equivalent

Tools

Ride-control systems

Maintenance software

Job description

Do you have a knack for creating wonder and sparking imaginations? Flip everything you know about work upside-down! WonderWorks is looking for dynamic people to join our team. WonderWorks is an indoor amusement park that combines education and entertainment with more than 100 hands‑on exhibits that challenge the mind and spark the imagination.

WonderWorksis looking for aMaintenance Managerto join our team! Our Maintenance Manager creates WONDERful experiences by ensuring safety standards, orchestrating exhibit installations and modifications, and leading a top‑notch technician team! They maintain and innovate behind the scenes to keep our exhibits and operations running seamlessly, making every guest’s visit unforgettable!

Responsibilities

• Ensure the safety of building for guests by completing daily walkthroughs, assisting with repairs, and following up on training, inspections, preventative maintenance assignments, maintenance logs, and repairs
• Plans, budgets, and schedules for facility and exhibit modifications and installations
• Oversees inspections of all equipment which may include exhibits, café, and kitchen departments
• Evaluates, redesigns, and modifies exhibits and displays mechanisms for exhibits ensuring their proper functioning
• Coaches and trains maintenance technicians
• Create work orders in the maintenance software and follows up with completed work orders to ensure work meets company standards
• Ensures department labor hours are being utilized to meet company needs
• Order parts, tools, and other items as needed to upkeep the facility and exhibits while maintaining the budget set by the General Manager
• Perform other duties as assigned

Qualifications

• Valid driver’s license and clean driving record
• Ability to climb, bend, kneel, stoop, stand, and walk throughout the work area for prolonged periods
• Ability to lift and/or move up to 100 pounds
• Ability to work on tasks at varying heights
• Observational skills to ensure safe practices and maintenance of equipment
• Ability to comprehend written and verbal communication
• Ability to multi-task and work independently within a fast‑paced environment
• Ability to work any shift including nights, weekends, holidays, and weather conditions

Education and/or Experience

• Experience with troubleshooting, hydraulics, computers, mechanical equipment and facility maintenance
• 3+ years of management/leadership experience
• 5+ years of experience in the maintenance field or equivalent education preferred
• Previous experience working on ride‑control systems preferred, preventative maintenance, electrical or mechanical systems
• Previous maintenance and management experience in an attraction, theme park, or high‑volume entertainment venue environment is preferred

Job Type: Full-time

WonderWorks is an Equal Opportunity Employer. Candidates are subject to background checks. On‑the‑job training is provided upon joining. Regular attendance is required.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.