Maintenance Engineer

Innisfree 62s; Panama City (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Innisfree Hotels is seeking a skilled Maintenance Engineer to maintain hotel equipment and systems on-site at The Flamingo Hotel and Tower. You will install new equipment, perform routine maintenance, troubleshoot faults, and coordinate with other team members to minimize downtime.

The role emphasizes safety, guest service, and compliance with life-safety codes. You will train staff on equipment operation, monitor life safety systems, inspect and service devices, and respond calmly to

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of customer service experience, hospitality preferred.
• Ability to read, write, and speak English well for guest and staff communication.
• Strong attention to detail and the ability to multi-task.
• Work independently with minimal supervision and be a team player.
• Excellent customer service skills expected.

Responsibilities

• Inspect equipment, troubleshoot malfunctions, and perform routine maintenance.
• Install new equipment and service or replace old devices.
• Provide technical support and training on equipment operation.
• Maintain life safety systems and ensure compliance with codes.
• Respond calmly to emergencies and assist with guest safety.
• Assist guests with equipment-related issues and support staff as needed.

Skills

Customer service

English proficiency

Attention to detail

Multitasking

Team player

Independent work

Education

High school diploma or equivalent

Job description

Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard. Location: The Flamingo Hotel and Tower

We are looking to hire a skilled Maintenance Engineer to maintain the establishment and hotel equipment. As a Maintenance Engineer, you will be required to install new equipment, conduct routine maintenance, and troubleshoot equipment faults on site. You may also be required to remove old equipment and train staff on equipment operating procedures.

Essential Duties and Responsibilities

• Always approaches all interactions with guests and employees in a friendly and service-oriented manner by maintaining a positive demeanor.


• Promotes a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner.


• Patrols the interior and perimeter of the hotel to observe and identifies potential security and safety risks or undesirable conditions.


• Maintains order in the hotel, dealing with the welfare of guests, coordinates expedient response to emergency conditions such as fire, safety hazards, and threats to life and/or property in a calm, rational and persuasive manner.


• Inspecting equipment, troubleshooting malfunctions, and conducting routine maintenance.


• Servicing and replacing old or faulty equipment.


• Removing old equipment and installing new machines.


• Providing technical support and training on new equipment.


• Be familiar with all applicable laws and codes to ensure proper compliance.


• Memorizes and monitors life safety system including accurate layout of entire building, locations of standpipes, fire extinguishers, completes alarm reports, and checks and reports any pertinent information from each shift.


• Provides accurate information to inquirers for directions and hours of operations.


• Assists guests with door lock and in-room safe problems.


• Responds to guest complaints, conducts research to develop the most effective solutions.


• Projects a professional manner with an emphasis on hospitality and guest service.


• Performs any other duties as assigned by management.

Qualifications

• 1. Must have a high school diploma or equivalent.


• 2. Minimum 1 year of customer service experience required, hospitality industry preferred.


• 3. Should be able to work independently and with minimum supervision.


• 4. Excellent customer service skills.


• 5. Ability to read, write, and speak effectively in English in order to communicate with guests and team members.


• 6. Have a strong attention to details.


• 7. Must be able to multi-task.


• 8. Must be a team player.

Innisfree Hotels will invest in you, if you invest in you. We are a fast-paced, expanding company and we need team members who thrive on challenge, seek responsibility and value our culture to lead us into the next generation of growth.

Come join our team! We are a fast-paced, expanding company and we need team members who thrive on challenge, seek responsibility and value our culture to lead us into the next generation of growth. At Innisfree Hotels, our culture underpins our success. We foster a workplace that promotes personal growth and service to humanity. We create opportunities for our employees and associates to participate in the creation of a more civil society and place great value on creativity, collaboration, and innovation. Our culture resonates from our corporate office to our properties, resulting in great experiences for our guests.