Maintenance Coordinator/Administrative Assistant- Oak Island Accommodations

TowneBank; Oak Island (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

TowneBank is looking for a Maintenance Coordinator/Administrative Assistant to join the team at Oak Island Accommodations. Your role will involve providing excellent customer service and ensuring effective communication regarding maintenance issues. Previous experience in vacation rentals is preferred, and proficiency in various software is necessary for this position.

The role requires physical capability for tasks and the ability to work on-site. Join us to support a positive guest experience!

Qualifications

• At least 1 year experience in vacation rentals or related field preferred.
• Ability to communicate efficiently with team members and clients.
• Skills in using multiple computer systems simultaneously.

Responsibilities

• Answer calls from owners and guests regarding maintenance issues.
• Provide professional and courteous customer service.
• Work with owners and guests on issues and resolutions.
• Maintain maintenance programs and communicate with other departments.
• Obey all applicable Federal laws, rules, and regulations.

Skills

Knowledge of Excel

Knowledge of Word

Knowledge of Outlook

Knowledge of property management software

Team player

Efficient communication

Education

High School Diploma or equivalent

Job description

Maintenance Coordinator/Administrative Assistant- Oak Island Accommodations

Job Category: Bldg Services

Requisition Number: MAINT008399

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• Full-Time
• On-site

Locations

Showing 1 location

NC6-8901 E Oak Island Dr
Oak Island, NC 28465, USA

Description

As the Maintenance Specialist, you may look forward to:

• Answering calls from owners and guests in regards to maintenance issues in the rental property
• Providing professional and courteous customer service to owners, guests and vendors via phone, email, and face to face meetings
• Working with owners and guests on issues and resolutions when applicable
• Working in multiple computer systems simultaneously, including but not limited to: property management software, Outlook, and smart home technology sites
• Communicating with other departments
• Maintaining maintenance programs
• Obeys all applicable Federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)
• Being available to work weekends

You are a person that (required skills):

• Has knowledge of Excel, Word, Outlook, and property management software
• Has a High School Diploma or equivalent
• Has at least 1 year experience in vacation rentals or related field, but not required
• Is a team player
• Is efficient in communicating

Physically you can anticipate to:

• Express or exchange ideas by means of the spoken word via email and verbally
• Exert up to 50 pounds of force occasionally, use your arms and legs, and sit most of the time
• Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation
• Subject to internal and external environmental conditions
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

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