Maintenance Coordinator

ZipRecruiter; Dallas (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A dynamic property management company is seeking a Maintenance Coordinator to ensure smooth operations across their property portfolio. The ideal candidate will have experience in property management and maintenance coordination, possess strong communication skills, and be dedicated to providing high-level service. Benefits include generous PTO and a 401(k) matching program.

Benefits

Generous PTO

Paid maternity and paternity leave

401(k) program with matching

Opportunities for professional growth

Supportive team environment

Qualifications

• 2+ years of experience in property management or maintenance coordination.
• Familiarity with maintenance operations focused on Single-family rentals.
• Strong communication skills, both verbal and written.

Responsibilities

• Triage incoming maintenance issues for Single Family Rental assets.
• Manage tickets through our tech-enabled platform.
• Negotiate pricing and obtain competitive bids for projects.

Skills

Property management

Maintenance coordination

Strong communication skills

Education

Bachelor's degree

Job description

Overview

About Hazel Valley Homes

Hazel Valley Homes is redefining what it means to rent with care and trust. Our vision is simple yet powerful: Make renters proud of where they live through individualized care and attention. By empowering our team to make thoughtful, on-the-ground decisions for each unique home, we deliver exceptional service that meets the specific needs of our communities.

We are a tight-knit, mission-driven team who value integrity, reliability, and local expertise, ensuring every decision is rooted in a deep understanding of the neighborhoods we serve. We hold ourselves to the highest standards of quality and strive to simplify the rental experience, allowing renters to focus on what matters most to them.

Hazel Valley Homes is growing fast, expanding beyond our St. Louis roots to bring our personalized approach to new markets. We\'re looking for passionate individuals who want to be part of a dynamic, people-first company that prioritizes superior service and strong community connections.

Hazel Valley Homes is seeking a motivated, detail-oriented Maintenance Coordinator to join our fast-growing team. We\'re a rapidly growing SFR owner/operator, and this role is essential in ensuring smooth operations across our property portfolio and the near and long-term success of HVH. This role requires a dynamic individual with a passion for problem-solving, exceptional attention to detail, and the drive to provide elite service to our properties.

Responsibilities

• Triage incoming maintenance issues for our Single Family Rental assets, assess severity, and escalate appropriately.
• Serve as a liaison between our internal Services Team, and internal and external vendors.
• Manage tickets through our tech-enabled platform.
• Ensure timely follow-up, updates, and resolution of all maintenance requests.
• Promote satisfaction by providing high-level service and communication.
• Support HVH Property Management team in finding the most efficient and effective solution for repair tickets.
• Source, schedule, and dispatch vendors, ensuring work is completed within company standards, service level agreements, and compliance requirements.
• Negotiate pricing and obtain competitive bids for larger or recurring projects.
• Ensure all maintenance bids comply with municipal codes, HOA requirements, safety regulations, and fair housing standards.
• Perform other duties as assigned, contributing to the overall success of the team.

Qualifications

• 2+ years of experience in property management or maintenance coordination.
• Familiarity with the pricing of maintenance-related products and services.
• Familiarity with maintenance operations within property management focused on Single-family rentals.
• Flexibility to work a varying schedule, including occasional evenings, weekends, and on-call periodically.
• Bachelor\'s degree.
• Physical capability to perform tasks that involve bending, kneeling, crouching, or working in varied environmental conditions.
• Strong communication skills, both verbal and written.
• Visual acuity for reading documents, screens, and other printed materials.

Benefits

• Generous PTO to recharge and maintain a healthy work-life balance.
• Paid maternity and paternity leave to support your growing family.
• 401(k) program with matching to help you plan for a secure future.
• Opportunities for professional growth and development in a fast-paced, innovative environment.
• A supportive, mission-driven team that values collaboration and shared success.

Why Join Hazel Valley Homes?

At Hazel Valley Homes, employees are encouraged to make a real impact every day. You\'ll be part of a team that values your unique contributions and trusts you to make decisions that benefit our communities. Joining Hazel Valley Homes means being part of a mission-driven organization that puts people first—both renters and team members alike.