Maintenance/Construction Crew Leader

American Water; Scranton (Lackawanna County); On-site; USD 72,000 - 80,000; Full time

Job summary

American Water in Scranton, PA, is seeking a Maintenance/Construction Crew Leader to supervise and participate in locating, laying, repairing, and extending underground water mains and distribution pipes. This union role offers a starting pay rate of $34.97 per hour and a comprehensive benefits package.

The position includes opportunities for advancement, a Monday–Friday schedule, and paid time off. Strong safety and attendance practices are required, with 24/7 callout availability.

Qualifications

• General knowledge of water hydraulics and distribution system repair and maintenance practices.
• Familiarity with Penn DOT publications for setting up traffic control.
• Familiarity with proper completion of Company forms.
• Knowledge of maintenance procedures for a variety of hand tools.
• Ability to tap into pressurized mains.
• Skillful use of hand tools.
• Valid PA Drivers License
• Ability to comply with Company’s attendance and safety policies.
• Available for 24/7 callout and carryover time.
• Working knowledge of Wilkes-Barre/Scranton distribution system components.
• Ability to tap large water mains.
• Ability to stop water mains.

Responsibilities

• Perform a variety of tasks in supervising and participating in the locating, laying, repairing and extending water mains and services in the distributing system.
• Direct activities of the M/C Utility person, Backhoe Operators and Dump Truck drivers as a crew.
• Locate and mark company facilities associated with PA One Call System (includes overseeing and performing function)
• Set up or direct the set-up of barricades and place safety lights around work site to protect workers from street traffic.
• Operate valves and fire hydrants.
• Complete all necessary forms, sketches and field notes and be knowledgeable of usage of maps and records.
• Investigate complaints and determine corrective action per company procedures.
• Any other duties assigned by supervisors.

Skills

Water hydraulics

Distribution system repair

Penn DOT traffic control

Company forms

Hand tools

Tap into pressurized mains

PA Driver's License

Attendance & safety

24/7 callout

Distribution system know-how (Wilkes‑/

Tap large water mains

Stop water mains

Education

Vocational training / Apprenticeship

High school diploma or equivalent

Tools

Penn DOT publications

Job description

Career Opportunities: Maintenance/Construction Crew Leader (110208)

Requisition ID110208-Posted -Direct Operations-PA-Scranton-Full Time - Regular

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role!

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

Join a great company with an exciting Crew Leader opportunity in Scranton, PA.

This position is a union position with Pennsylvania American Water and the starting pay rate is $34.97 per hour.

This position may be eligible for annual incentive pay and contracted increases as determined by the collective bargaining agreement, and you will have the opportunity for continued salary growth. In addition to compensation, you will receive a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

Work Schedule: Monday to Friday 7:30 a.m. to 4:00 p.m.

American Water employees also receive learning opportunities and work experiences to grow professionally.

Primary Role

To perform a variety of tasks in supervising and participating in the locating, laying, repairing and extending underground water mains and distribution pipes.

Key Accountabilities

• Perform a variety of tasks in supervising and participating in the locating, laying, repairing and extending water mains and services in the distributing system.
• Direct activities of the M/C Utility person, Backhoe Operators and Dump Truck drivers as a crew.
• Locate and mark company facilities associated with PA One Call System (includes overseeing and performing function)
• Set up or direct the set-up of barricades and place safety lights around work site to protect workers from street traffic.
• Operate valves and fire hydrants.
• Complete all necessary forms, sketches and field notes and be knowledgeable of usage of maps and records.
• Investigate complaints and determine corrective action per company procedures.
• Any other duties assigned by supervisors.

Knowledge/Skills

General knowledge of water hydraulics and distribution system repair and maintenance practices.

Familiarity with Penn DOT publications for setting up traffic control.

Familiarity with proper completion of Company forms.

Knowledge of maintenance procedures for a variety of hand tools.

Ability to tap into pressurized mains.

Skillful use of hand tools.

Valid PA Drivers License

Ability to comply with Company’s attendance and safety policies.

Available for 24/7 callout and carryover time.

Working knowledge of Wilkes-Barre/Scranton distribution system components.

Ability to tap large water mains.

Abilities to like stop water mains.

Experience/Education

Vocational education, apprentice training, on the job training.

High School Diploma or equivalent.

Ability to understand instructions, safety rules, maps, diagrams, etc.

Perform basic math.

Travel Requirements

Local travel

Decision Making

Communicates Effectively

Builds Networks

Action Oriented

Join American Water... We Keep Life Flowing ™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they arean individual with a disability, protected veteran or other status protected by federal, state, and local laws.