Maintenance Attendant

The Victus Group, Inc; Appleton (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

The Victus Group, Inc. is seeking a Maintenance Attendant to support the maintenance supervisor in operating and repairing systems across a large hotel property in Wisconsin.

The role focuses on maintaining guest rooms, public areas, and surrounding grounds while addressing guest requests with prompt, courteous service. Typical duties include routine upkeep, basic plumbing and electrical tasks, and coordination with management for scheduled maintenance.

Qualifications

• On-the-job training is provided and prior maintenance experience is preferred but not required.
• Valid driver's license and clean driving record.
• Bilingual skills are a plus (Spanish/English) and helpful in guest interactions.

Responsibilities

• Assist Maintenance Supervisor in daily operations, maintenance and repairs of hotel systems.
• Maintain hotel building, grounds, parking lot, and public areas; respond to guest requests and concerns.
• Perform routine maintenance including lights, plumbing, painting, and general repairs; operate and maintain laundry equipment.
• Log daily activities, coordinate with staff, and ensure safety standards and OSHA compliance.

Skills

Customer service

Troubleshooting

Safety procedures

Team player

Independent worker

Bilingual (plus)

Tools

Quore CMMS

Maintenance tools

Job description

JOB DESCRIPTIONJOB TITLE: MAINTENANCE ATTENDANTUSUAL TIME OF WORK SHIFT: Variable, depending on facility; Full, or Part Time Positions.BREAKS: Variable; depending on facility and hours worked. Two 10-minute breaks; one 30-minute lunch.OVERTIME: Variable, as applicable.MACHINES USED: 10-15 Passenger Ford Vans, automatic transmission air conditioned, Leaf Blower, Pressure Washer, Floor Buffer, Various Handyman Power Tools, (Electric Drills, etc.) Electric Welder, General restaurant equipment and machinery, i.e. soda dispensers, stoves, refrigerators, food processors, deep fryers, steamers, etc.TOOLS USED: General Hand and Power Tools, Shop Vacuum, Mops, Brooms, kitchen/restaurant utensils, containers, paper goods and related disposables, push brooms, house brooms, mops, mop bucket (rolling), shovel, calculator, clerical items, 30-gal. containers, garden hoses, gardening tools, floor squeegees, and related kitchen/restaurant tools and equipment. Basic plumbing tools, and related handyman maintenance tools.ASSISTIVE DEVICES: Various pushcarts, push racks, piano dollies, 10-ft. portable ladder, various stainless steel/aluminum containers (maximum size 30-gal.), food preparation/warming equipment, utensils, food processing equipment, tools and related equipment.SAFETY CLOTHING/EQUIPMENT: Leather Welding protective gear, welding mask, Cloth and rubber aprons, hairnets/hats, anti-slip safety shoes, disposable gloves, latex gloves, leather/rubber gloves, elastic back brace, elastic wrist support, disposable hygienic equipment, disposable paper goods, and food containers.DESCRIPTION OF WORK PLACE/WORKSTATION:All work takes place within the parameters of the company’s properties and surrounding parking areas, outdoor sitting areas and inside a well-lit, well-ventilated, fully equipped and air-conditioned hotel and restaurant kitchen work areas, customer serving areas, and within the customer/working areas of the company’s properties. The work area is comprised of a typical large hotel, and all areas have level, (or uneven ground, outdoors) tiled, drainage-equipped floors with anti-fatigue perforated rubber mats at some workstations. The exterior and interior customer service areas vary in size with indoor/outdoor seating areas. The adjacent landscaping and parking lot areas include shrubbery, blacktop, etc.DESCRIPTION OF JOB TASKS/PURPOSE: The Maintenance Attendant responsible for helping the Maintenance Supervisor in the daily operation, maintenance, and repairs of all systems involved in the smooth operation of a large typical, modern hotel and related properties, parking lots and related areas.Typical duties include, but are not limited to: the following Major Functions: Responsible for maintaining the hotel building and grounds, including but not limited to the parking lot; guest rooms; hallways, lobbies, store-rooms, and laundry room.Essential Functions: Provides the highest quality of service to customers at all times. Promptly responds to all guest- related concerns including but not limited to complaints and special requests. Have a thorough knowledge of all emergency and security procedures. Know how to clean guest rooms to standards. Know how to perform in-depth and routine maintenance, as well as proper operation of all mechanical units within the guest rooms and public areas. Know how to operate and maintain all laundry equipment. Practice safety standards at all times. Be able to move miscellaneous items weighing up to 75 lbs.Employees may be required to work varying schedules to reflect the business needs of the hotel.Performs repairs as needed such as plunging toilets, tuning televisions or changing light bulbs. Pick up outside trash, clean parking lot and planter areas. Clean and check air conditioner filters.Adhere to proper Lockout/Tagout procedures per OSHA requirements.Maintain the Maintenance Shop in a clean, organized manner.Employee must adhere to all work rules, procedures, and policies established by the company, including but not limited to, those contained in the employee handbook. Must be willing to perform other duties as assigned, of which the employee is capable. Operates various maintenance equipment; performs interior and exterior caulking and painting; roof maintenance, electrical repairs; including cleaning; carpentry repairs; tile repairs; foliage trimming; mechanical equipment maintenance; as well as related general building maintenance.Other activities, include the support of professional service personnel when needed. Helps oversee the opening and closing of the facilities, and all electromechanical operational activities during and after business hours. He/She ensures the smooth operation of all machinery, coordinating duties with Managerial staff and the Maintenance Supervisor. Turns equipment on/off at beginning/ending of shift, cleans all equipment and related hardware, including, but not limited to, stove, refrigeration, food warmers, counters, tools, parts, and equipment. Observes all equipment operation. While performing maintenance, as seasonally required, performs landscape gardening, tree trimming, exterior and interior painting of facility or furnishings, repairs or replaces minor electrical or plumbing components, concurrently resolving any arising issues with equipment, machinery, and general safety issues. Constantly communicates with other staff and general personnel. At day’s end, reviews cleanliness and general maintenance, resolves any pending issues, and finishes shift. At the beginning or end of the shift, may open/close restaurant, ensuring all entrance/exit security, within all job site areas. Performs other duties as required.On a typical day the Maintenance Attendant performs the following duties:1. Logs in at shift’s start.2. Changes into work gear, depending on the first activity: apron, hairnet, anti-slip shoes, disposable plastic gloves or latex gloves, apron, etc.3. Obtains tools and equipment for the day’s activities. As necessary, turns on equipment and machinery. Determines the day’s priorities with Maintenance Supervisor and schedules logistics for needed repairs or maintenance.4. Performs repairs or maintenance of equipment with or without other outside service reps.5. Maintains cleanliness of all hotel equipment, including kitchen, counter, serving, storage, and preparation areas. Oversees equipment operation and management activities, concurrently maintaining an adequate flow of activities.6. Depending on seasonal or emergency needs, performs maintenance of lighting, plumbing, painting, or gardening requirements. Resolves any issues or problems with the support of the Maintenance Supervisor, ensuring general safety, hygiene and cleanliness.7. Replaces or repairs minor maintenance of lighting, plumbing or general operational equipment.8. At end of shift, reports completed activities and any pending activities, cleans work area and finishes shift. Repeats process as necessary.9. Must have a valid drivers license and a clean driving recordMay perform other duties as assigned.This employer participates in E-Verify. E-Verify is a program used to verify employment eligibility for new hires. As part of E-Verify, we will check your employment eligibility by comparing the information you provide on Form I-9 with records of the Social Security Administration (SSA) and/or Department of Homeland Security (DHS). You have the right to know if your employer uses E-Verify and to be informed if your E-Verify case results in a tentative nonconfirmation (mismatch). You also have the opportunity to take action to resolve a mismatch. You can start and continue working while resolving a mismatch.Must have a valid Driver's License with a clean driving recordOn-The-Job Training is providedPrior maintenance experience preferred but not required, including but not limited to building, hvac, plumbing and electricalbilingual skills are a plusAbility to work independently or in a team settingProficient in using computerized maintenance management systems such as Quore.Strong Customer Service skillsAbility to troubleshoot issues.Knowledge of hazard waste clean upKnowledge of safety proceduresUnderstanding of a preventative maintenance program