Maintenance and Construction Support Specialist - Facilities Maintenance Services (Remote)

Freddie Mac; Elgin (IL); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading company in facility maintenance is seeking a skilled technical support specialist. This fully remote role offers competitive pay and flexible scheduling options. Ideal candidates will have extensive experience in maintenance trades and strong problem-solving skills. Join a team that values communication and collaboration while providing essential support to field technicians.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

401K

Paid Vacation

Qualifications

• Minimum of 5 years experience in maintenance and construction trades.
• Ability to perform independently with minimal guidance.

Responsibilities

• Provide technical support to field technicians.
• Assist with complex tasks in various trades.
• Maintain effective communication with the field team.

Skills

Communication

Problem Solving

Tools

Technology Proficiency

Job description

Employer Industry: Commercial Facility Maintenance and Construction

Why consider this job opportunity:
- Competitive pay of $20 to $25+ per hour based on experience
- Flexible schedule with full-time or part-time options available
- Weekly compensation
- Fully remote position with all necessary equipment provided
- Medical, Dental, Vision, and 401K benefits for full-time employees
- Paid vacation for full-time employees with opportunities for advancement

What to Expect (Job Responsibilities):
- Provide day-to-day technical support to field technicians, guiding them through project requirements and troubleshooting as needed
- Assist technicians with complex tasks in electrical, plumbing, carpentry, mechanical, HVAC/R, and roofing
- Offer expert advice on various work orders, ensuring that all projects are completed efficiently and accurately
- Help field technicians overcome obstacles encountered during their assignments
- Maintain effective communication and collaboration with the field team and internal departments

What is Required (Qualifications):
- Minimum of 5 years of hands-on experience in maintenance and construction trades (Electrical, Plumbing, Carpentry, Mechanical, HVAC/R, Roofing)
- Ability to perform independently with minimal guidance
- Strong communication skills, with the ability to explain complex technical tasks clearly
- Proficiency with technology, including phone systems, laptops, and various support tools
- Strong problem-solving abilities to address and resolve challenges faced by field technicians

How to Stand Out (Preferred Qualifications):
- Previous experience in a remote support role within the maintenance and construction industry
- Leadership experience coordinating projects and teams remotely
- Familiarity with industry-specific software and support tools

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