Maintenance and Automation Night Shift Supervisor

Eli Lilly and Company; Concord (NC); On-site; USD 115,705,000 - 169,729,000; Full time

Benefits offered by this job

Company bonus

Comprehensive benefits

Job summary

Lilly's Parenteral/Packaging facility in Concord, NC is seeking a Maintenance Supervisor to lead night-shift maintenance and automation efforts, ensuring safety, quality, and housekeeping across multiple shifts.

Responsibilities include overseeing staffing, training, KPI performance, and incident reporting to support reliable 24/7 manufacturing operations. Strong leadership and knowledge of GMP, PLC/HMI, and device assembly are essential.

Qualifications

• Five years of manufacturing or maintenance experience in a leadership/supervisory role.
• High School / GED minimum.
• Visa Sponsorship: Authorized to work in the United States on a full‑time basis.

Responsibilities

• Oversee night-shift maintenance and automation, ensuring safety practices and housekeeping.
• Ensure quality compliance with cGMPs and site procedures while managing staffing and daily operations across multiple shifts.
• Drive maintenance excellence by ensuring high‑quality maintenance execution, training readiness, KPI performance, and alignment with production needs.
• Review work orders, investigate deviations, and lead incident reporting and corrective actions.
• Interface with customers to ensure alignment and prioritization across production plans.

Skills

Leadership

Communication

Problem solving

Parenteral/Packaging knowledge

Electrical concepts

PLC

HMI

CMMS

On-call readiness

Coaching

Education

High School / GED

Tools

CMMS

Job description

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life‑changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.

At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism.

Lilly is a new state of the art Parenteral, Device Assembly, and Packaging Facility in Concord, North Carolina. This is an exciting opportunity to help produce injectable medications for our patients with life altering conditions.

We’re looking for people who are determined to make life better for people around the world and embody our company values of Integrity, Excellence, and Respect for People.

Responsibilities:

The role oversees night‑shift maintenance and automation activities, ensuring all team members follow required safety practices and maintain strong housekeeping standards. It is responsible for quality compliance with cGMPs and site procedures while managing staffing, performance, and daily operations across multiple shifts. The supervisor drives maintenance excellence by ensuring high‑quality maintenance execution, training readiness, KPI performance, and alignment with production needs. They also review work orders, investigate deviations, and lead incident reporting and corrective actions to support reliable 24/7 manufacturing operations.

Key Deliverables

• Safety - Ensures that all team members are knowledgeable and compliant regarding safety procedures, policies, permits and practices. Initiates and leads accident, near miss reviews and incident notifications. Ensures proper housekeeping procedures are maintained.
• Quality – Responsible for team’s compliance and meeting the quality standards as defined by cGMPs, the Global Quality Standards, local procedures
• Manage People Effectively – Responsible for managing daily maintenance operations across shifts up to 7 days a week, including attendance, overtime, operational issues, performance management, development planning and reporting of results.
• Maintenance Excellence –
  • Ensuring quality of Maintenance Execution and RFU
  • Responsible for Team Training and Development and ensuring team is current on training prior to assigning work
  • Responsible for Maintenance KPI’s associated with Team’s performance
  • Aligns Team Priorities to Support Production Plan
  • Interfaces with customers to ensure alignment
  • Completing weekly Practice vs Procedure Checks
  • Reviewing a sampling of executed Work Orders
• Investigates Team deviations as needed
• Owns incident reporting, investigating, and corrective measures

Basic Requirements

• Five years of manufacturing or maintenance experience in a leadership/supervisory role
• High School / GED minimum
• Visa Sponsorship: Qualified applicants must be authorized to work in the United States on a full‑time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.
  • Previous supervisory/leadership experience required
  • Knowledgeable of Parenteral or Packaging Maintenance operations and processes or other GMP manufacturing experience
  • Formulation, Filling, Device Assembly or Packaging Knowledge
  • Demonstrated ability to effectively communicate both written and verbally with multiple levels within the organization
  • Demonstrated ability to provide coaching and feedback
  • Demonstrated ability to prioritize, set objectives and meet targets
  • Demonstrated ability to provide high‑level customer service
  • Demonstrated ability to work without close supervision
  • Demonstrated ability in problem solving
  • CMMS experience desired
  • General understanding of PLC, HMI, and networking
  • Understanding of electrical concepts
  • Experience with Device Assembly and Packaging equipment

Additional Skills/Preferences

• Position supports a 24/7 operation and is expected to be flexible in maintaining availability for support in decision making and issue resolution as necessary to operate the facility.
• Must be willing to work overtime during peak periods (shutdowns, etc.)
• Must be willing to carry a cell phone and respond to off‑hour emergencies when necessary.
• Some allergens are present in the parenteral plant. Mobility requirements and exposure to allergens should be considered when applying for this position
• Minimal travel required.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women’s Initiative for Leading at Lilly (WILL).

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is $40.38 - $59.23.

Full‑time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company‑sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day‑care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well‑being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).

Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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