Maintenance Administrative Assistant Turquoise Place

Spectrum Resorts; Orange Beach (AL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

401(k) matching

Dental insurance

Employee discounts

Tuition assistance

Training & development

Opportunity for advancement

Job summary

Spectrum Resorts is seeking a Turquoise Place Maintenance Administrative Assistant in Orange Beach, AL to support the maintenance department and deliver excellent guest service. Strong communication, multitasking, and team collaboration are essential.

Responsibilities include answering calls, coordinating work orders, vendor interface, mail handling, inventory, records, and supporting the Maintenance Manager with projects and budgets.

Qualifications

• Excellent communication skills, both verbal and written.
• Able to multitask and balance varied tasks in a busy environment.
• Strong customer service mindset and guest-focused approach.

Responsibilities

• Answer calls in a professional and timely manner.
• Assist dispatch by monitoring open work orders and ensuring timely completion.
• Interface with outside vendors and suppliers as needed.
• Handle mail and distribute documents, records and reports.
• Maintain inventory of equipment and supplies.
• Coordinate and maintain staff records.
• Support Maintenance Manager on project-based work.
• Foster team spirit within Maintenance/Service departments.
• Help achieve departmental KPIs and ensure excellent guest service.

Skills

Strong communication

Multitasking

Customer service

Team player

MS Office

Education

GED or High School diploma

Tools

Microsoft Office Suite

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Tuition assistance

TURQUOISE PLACE MAINTENANCE ADMINISTRATIVE ASSISTANT

SUMMARY: Supports the activities of the maintenance department. Excellent customer service and communications skills, professional team player, able to multitask and balance many varied tasks and assignments, liaison with other departments, assists and coordinates with technicians, vendors, owners, and guests.

ESSENTIAL FUNCTIONS

• Answer calls in a professional and timely manner
• Assists dispatch monitoring open work orders and assure timely completion
• Interface with outside vendors, suppliers as necessary
• Pick up, sort and distribute mail File and retrieve documents, records and reports
• Maintain inventory of equipment and supplies
• Coordinate and maintain records for staff
• Support Maintenance Manager in assigned project based work
• Foster team spirit within the Maintenance / Service departments
• Assist in achieving departmental key performance indicators
• Interact with other departments to assure guests receive excellent customer service
• Effectively resolve quality issues with guests
• Follow up with owners, guests, and internal departments and vendors
• Makes recommendation to improve service and ensure more efficient operation
• Perform other duties, functions, or tasks as assigned by Maintenance Manager
• Assists Maintenance Manager with financial statements, budgets, etc.
• Assist Maintenance Manager in closing work orders
• Assists the Accounting department with questions regarding owners or vendor billing

QUALIFICATIONS

• GED or High School diploma, required
• Experience with homeowners association preferred
• A positive, enthusiastic individual with exceptionally strong communication skills (both verbal and written) and excellent customer service skills
• Able to always act professionally under pressure and effectively multitask
• Able to diffuse conflict and promote a harmonious environment for all owners, team members, guests, and vendor
• Strong compute skills, experience with Microsoft Office Suite (PowerPoint, Excel, Word) and willing to learn new software programs

PHYSICAL REQUIREMENTS

• Ability to work at a desk on a computer for majority of the shift
• Must be able to stand/walk as required
• Must be able to lift/move up to 20 lbs.