Mainframe System Operator I (Remote)

GECU; Town of Texas (WI); Remote; USD 40,000 - 50,000; Full time

Job summary

A community-focused financial institution is seeking a Mainframe System Operator I to ensure the smooth operation of computer-processing jobs. Responsibilities include maintaining computer systems, executing job requests, and communicating with staff and members. Ideal candidates should have an Associate degree in CIS or related fields along with relevant experience. This is a remote position based in El Paso, TX, with a commitment to providing excellent service.

Qualifications

• 1 year of similar or related experience required.
• Ability to lift up to 50 pounds occasionally.
• Must treat members and coworkers with respect.

Responsibilities

• Complete scheduled computer-processing jobs.
• Communicate courteously with members and vendors.
• Operate mainframe and client/server computers.

Skills

Customer communication

Preventive maintenance

Data entry

Education

Associate degree in CIS or equivalent

Job description

Overview

Mainframe System Operator I (Remote) — from the Company GECU. This job vacancy is located in the city Remote in El Paso, TX in the United States. The minimum education requirement is Bachelor Degree. This information technology role is open to job seekers meeting the stated qualifications. The position is currently published as an information technology opportunity.

Job Responsibilities

Are you passionate about making a positive impact in the community you live in? Do you want to be on the forefront of paving the way to financial freedom for the members we serve? At GECU, our Core Values drive our Culture: Advocate, Integrity, Accountable, Dedicated and Passionate. Come grow your career with an award-winning team!

This position is a job family with four levels to the position. Level I is described below.

• Basic responsibilities: responsible for the completion of scheduled computer-processing jobs.
• Typical duties: communicates with members, employees and vendors in a courteous and professional manner.
• Operates the installed mainframe computer, client/server computers, and peripheral equipment.
• Performs basic preventive maintenance on installed equipment as specified by the vendor.
• Maintains and writes computer operations procedures in the Standard Operating Procedures Manual.
• Ensures equipment operates properly, is cleaned, filters replaced as prescribed, and service calls placed when necessary.
• Ensures accurate turnover after shift; communicates with programming staff in case of software problems.
• Maintains attentive and responsive communication with other Operators and internal staff using various tools.
• Imports and exports statistical data to specified databases; logs nightly and morning job activities for audit purposes.
• Enters operational statistics into specified databases and executes computer run requests in a timely manner.
• Ensures reports are properly archived into the system.
• Maintains compliance with GECU policies, procedures, and applicable regulations, including BSA, AML, MIP, and OFAC.
• Performs other duties as assigned or required in connection with the general operation of the credit union.

Qualifications

• Level I: Associate degree in CIS or equivalent related field with one year of similar or related experience.
• Physical requirements: up to 10 pounds, reaching above and below shoulder level; lifting up to 35 pounds; bending, squatting, and kneeling frequently; occasional lifting up to 50 pounds.
• Primary responsibility: Providing quality service by treating members and coworkers with respect and courtesy at all levels, whether in person or by telephone, as outlined in the Employee Handbook.
• Required availability: Monday - Friday, 6:30 am – 7:00 pm; rotating on-call schedule; training period may involve overnight hours.

Disclosures

This application is valid for 12 months. After that date, unless otherwise notified, your status as an applicant will end. You may re-apply for employment in the future by submitting a new application. All correspondence regarding the processing of the application will be sent via e-mail to the address provided on the application. Please ensure spam filters allow e-mails from the sender.

Keywords: El Paso jobs

Closed Date: 2025-11-05