Mainframe Support Analyst (ADABAS/NATURAL) – Remote

Knowledge Services; United States; Hybrid; USD 90,000 - 120,000; Full time

Job summary

A leading IT services provider is seeking an experienced Application Support Analyst for a 12-month project in North Dakota. The role involves system analysis, troubleshooting, and user support for IT applications. Ideal candidates will have over 5 years of experience in application support, proficiency in mainframe technologies, and strong problem-solving skills. Local or hybrid work is preferred, and the candidate must be able to communicate effectively with both technical and non-technical audiences.

Qualifications

• 5+ years' experience in application support and system analysis.
• Experience supporting enterprise applications and complex data workflows.
• Ability to troubleshoot, maintain, and enhance enterprise applications.

Responsibilities

• Analyze business processes to identify improvement opportunities.
• Provide day-to-day support for IT systems.
• Collaborate with developers to implement changes or enhancements.

Skills

Proficiency in mainframe technologies

ADABAS database management

NATURAL programming

Basic to intermediate SQL skills

Strong problem-solving and troubleshooting skills

Ability to communicate effectively

Tools

ServiceNow

Control-M

Remedy

Job description

A leading IT services provider is seeking an experienced Application Support Analyst for a 12-month project in North Dakota. The role involves system analysis, troubleshooting, and user support for IT applications. Ideal candidates will have over 5 years of experience in application support, proficiency in mainframe technologies, and strong problem-solving skills. Local or hybrid work is preferred, and the candidate must be able to communicate effectively with both technical and non-technical audiences.