Mainframe Entry Level Operator/Technician

zealogicsllc; New York (NY); Hybrid; USD 41,000 - 48,000; Full time

Job summary

zealogicsllc is seeking a trusted Mainframe Operations Analyst to work in a 24x7 Command Center environment for a large multinational bank holding company. The role focuses on mainframe availability, security, and policy adherence, with training provided.

The schedule is 12-hour shifts: 3 days one week and 4 days the next, with in-office work during the week and Saturdays remote; start time 7:30 to 7:30, requiring every Saturday. Strong communication and detail orientation are essential.

Qualifications

• Experience with mainframe environments and z/OS basics.
• Ability to work in a 24x7 operations role with strict security policies.
• Strong written and verbal English communication.

Responsibilities

• Maintain and monitor mainframe availability in a 24x7 Command Center.
• Coordinate with teams via phone, chat, Teams, and Zoom.
• Adhere to security policies and operational procedures.

Skills

Attention to detail

English communication

Security policy training

Windows familiarity

MS Office

Documentation writing

Tools

IBM Z mainframe

z/OS

OS/390

JCL

FTP

NDM

Teams

Zoom

ServiceNow

OPC/TWS

Job description

Shift Structure: 12 hr shifts

• 3 days one week (Thursday, Friday, Saturday) & 4 days the next (Wednesday, Thursday, Friday, Saturday)
  • Required EVERY Saturday
• In Office During the Week & Saturdays are REMOTE
• 7:30-7:30

The candidate will work in the Command Center of a large, 24X7 multinational bank holding company where mainframe availability is mission critical. The candidate will need the ability to work remotely using virtual connectivity techniques such as phone, chat, Teams and Zoom. Training will be supplied and extensive. Strong general (soft)skills are required. The role requires the judicious exercise of privileged Mainframe access and rigorous adherence to security and operational policies.

Any of the below skills is a big plus:

• Knowledge of IBM Z Mainframe and z/OS
• Knowledge of OS/390 Operations
• JCL and batch problem diagnostic skills
• Knowledge of Data Transfer protocols
• NDM, FTP
• Agile Training a plus
• Previous Financial Firm experience
• Knowledge of OPC/TWS
• Familiarity with Service-Now ticketing software
• Experience with Teams and Zoom

Any of the below general skills preferred:

• Strong attention to detail.
• Strong English written and verbal skills (able to communicate to customers and stakeholders).
• Ability to digest security, cybersecurity, and policy training documents.
• Familiarity with Windows interface and toolsets.
• MS Excel, MS Word, and MS Outlook skills.
• Ability to create and improve technical procedural documentation.

Rate range -$30-$35