Mainframe Consultant

HCLTech; New York (NY); On-site; USD 180,000 - 230,000; Full time

Job summary

HCLTech is seeking an experienced Mainframe Automation / AI System Administrator to lead automation and observability modernization of enterprise mainframe systems. You will maintain a highly automated, self-healing mainframe ecosystem with advanced automation, AIOps, monitoring tools, and ITSM integrations.

The role requires deep expertise in mainframe automation, event correlation, monitoring platforms, and a drive for automation-led ops excellence across z/OS, CICS, MQ, Db2, and related teams.

Qualifications

• 15+ years of experience in Mainframe Systems Programming, Automation, or Monitoring Administration.
• Strong hands-on expertise with MainView, SysView, CA OPS/MVS, and/or IBM System Automation.
• Proven experience integrating mainframe environments with Splunk, Dynatrace, Instana, and ServiceNow.
• Bachelor's degree in Computer Science, Engineering, Information Technology, or related discipline.

Responsibilities

• Install, upgrade, configure, and maintain mainframe automation and monitoring products (MainView, SysView, CA OPS/MVS, NetView).
• Design, develop, and maintain automation policies, event correlation logic, and self-healing workflows.
• Integrate mainframe data with Splunk or Dynatrace and establish ServiceNow integrations for automated incident management.
• Collaborate with z/OS, CICS, MQ, Db2, IMS, Storage, and other teams to expand automation coverage.
• Build PoCs on sandbox LPARs to evaluate new automation, observability, and AI-driven operations technologies.

Skills

Mainframe automation

Event correlation

Monitoring

AIOps

Splunk

Dynatrace

ServiceNow integration

REXX programming

Education

Bachelor's degree in CS/Engineering/IT

IBM/BMC/Broadcom/ServiceNow certs desirable

Tools

BMC MainView / AMI Ops

SysView

CA OPS/MVS

NetView

Job description

Job Title: Mainframe Automation / AI System Administrator

Location: Our Office Location In USA

Experience: 15+ Years

Employment Type: Full-Time

Practice: Mainframe COE (HCBU)

About the Role

We are seeking an experienced Mainframe Automation / AI System Administrator to lead the design, administration, and modernization of enterprise mainframe automation and observability platforms. This role will be responsible for maintaining a highly automated, self-healing mainframe ecosystem through advanced automation frameworks, AIOps capabilities, monitoring solutions, and integration with enterprise observability and ITSM platforms.

The ideal candidate will possess deep expertise in mainframe automation technologies, event correlation, monitoring solutions, and modern observability tools, along with a passion for driving automation-led operational excellence.

Key Responsibilities

• Install, upgrade, configure, and maintain mainframe automation and monitoring products including:
• BMC MainView (AMI Ops)
• SysView
• Broadcom CA OPS/MVS
• Design, develop, and maintain automation policies, event correlation logic, automation tables, and self-healing workflows.
• Configure and support message automation frameworks including:
• MPF (Message Processing Facility)
• AOF (Automated Operations Facility)
• Integrate mainframe operational data with enterprise observability platforms such as:
• Splunk
• Dynatrace
• Establish and maintain ServiceNow integrations for automated incident management, event correlation, and workflow orchestration.
• Optimize alerting thresholds and automation rules to minimize operational noise and improve MTTR and MTTD.
• Collaborate with z/OS, CICS, MQ, Db2, IMS, Storage, Security, Production Control, Capacity Management, and Infrastructure teams to expand automation coverage across the enterprise.
• Participate in disaster recovery testing, operational audits, and platform health assessments.
• Build Proof of Concepts (POCs) on sandbox LPARs to evaluate emerging automation, observability, and AI-driven operations technologies.
• Create technical documentation, implementation guides, operational runbooks, and best-practice frameworks.

Required Technical Skills

Mainframe Automation & Monitoring

• BMC MainView / AMI Ops Administration
• SysView Administration
• CA OPS/MVS Administration
• NetView Administration

Automation Development

• REXX Programming
• NetView Command Lists
• Automation Policy Development
• Event Correlation
• MPF Message Processing
• AOF Automation Framework

Observability & AIOps

• Splunk Integration
• Dynatrace Integration
• AIOps Concepts and Implementation

ITSM Integration

• ServiceNow Integration
• Automated Incident Creation
• Event Management
• Workflow Automation

Preferred Skills

• Experience with Managed Mainframe Services (MFaaS)
• AI-driven Operations and Autonomous Systems
• Enterprise Observability Architecture
• Customer-facing consulting or delivery experience
• Mainframe modernization initiatives

Thought Leadership Expectations

• Drive innovation in Mainframe AIOps and autonomous operations.
• Evaluate emerging AI-powered automation technologies for enterprise adoption.
• Champion a "Single Pane of Glass" operational model through observability integration.
• Identify opportunities to reduce operational effort through intelligent automation.
• Share best practices, reusable automation patterns, and lessons learned across the Mainframe COE.

Qualifications

• 15+ years of experience in Mainframe Systems Programming, Automation, or Monitoring Administration.
• Strong hands-on expertise with MainView, SysView, CA OPS/MVS, and/or IBM System Automation.
• Proven experience integrating mainframe environments with Splunk, Dynatrace, Instana, and ServiceNow.
• Bachelor's degree in Computer Science, Engineering, Information Technology, or related discipline.
• IBM, Broadcom, BMC, or ServiceNow certifications are highly desirable.

Why Join Us?

• Lead cutting-edge AIOps and automation programs.
• Collaborate with global technology leaders and Fortune 500 customers.
• Influence the future direction of Mainframe Automation and Observability within a growing COE.