MAILROOM CLERK (FULL TIME)

Compass Group, North America; Blue Ash (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Critical Illness Insurance

Job summary

ESFM in Blue Ash, OH is seeking a full-time Mailroom Clerk to accurately process all mail and distribution items with high customer service standards. Schedule: Monday - Friday, 8:00 am - 4:30 pm; Location: Johnson & Johnson, 4545 Creek Road, Blue Ash, OH 45242.

Online applications accepted only. Responsibilities include receiving, sorting, delivering USPS and courier mail, tracking shipments, and preparing items for shipment while following SOPs.

Qualifications

• High School diploma or equivalent.
• Relevant prior customer service experience.
• Preferred Dangerous Goods shipping certificate (49 CFR & IATA).
• Preferred knowledge of domestic and international shipping of Dangerous & Non-Dangerous Goods including country specific guidelines.
• Preferred experience using shipping software required by common shipping carriers (UPS, DHL, FedEx, etc.)

Responsibilities

• Receives, sorts, delivers, picks up and processes courier items, interoffice mail, magazines and all USPS mail.
• Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment.
• Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc.).
• Packages and labels Hazardous and Non-Hazardous materials per carrier protocols.
• Researches and routes unidentified and generic mail.
• Coordinates, stages, and transports bulk mail items.
• Maintains accurate records of customer inquiries and fulfillment of requests.
• Follows client SOPs and established processes.

Skills

Customer service

Attention to detail

Education

High School diploma or equivalent

Tools

Shipping software (UPS, DHL, FedEx)

Job description

ESFM

• We have an opening for full time MAILROOM CLERK positions.

• Location : Johnson & Johnson - 4545 Creek Road, Blue Ash, OH 45242 Note: online applications accepted only .

• Schedule : Full time schedule. Monday - Friday, 8:00 am - 4:30 pm. More details upon interview.

• Requirement : Requirements include IATA, DOT training, and Non-CDL Truck driving.

• Fixed Pay Rate : $17.00 per hour.

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.

ESFM self‑performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self‑performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.

In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

Job Summary

Summary

Accurately and promptly processes all Mail and Distribution Services items with highest level of customer service.

Essential Duties and Responsibilities

• Receives, sorts, delivers, picks up and processes courier items, interoffice mail, magazines and all classes of United States Postal Services (USPS) mail.

• Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment.

• Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc.).

• Properly package, mark, label & Process of all Non‑Hazardous and Hazardous materials by using courier specific software (FedEx, UPS, DHL, etc.).

• Researches and routes unidentified and generic mail.

• Coordinates, stages, and transports bulk mail items.

• Receives, logs, delivers and tracks messenger items.

• Follows all processes established in the client standard operating procedures (SOP’s).

• Monitors packages for hazardous and suspicious materials.

• Follows established customer inquiry processes and responds to customer needs and requests.

• Maintains accurate records of customer inquiries and fulfillment of requests.

• Performs other duties as assigned.

Qualifications

• High School diploma or equivalent.

• Relevant prior customer service experience.

• Preferred current Dangerous Goods shipping certificate (49 CFR & IATA).

• Preferred working knowledge of Domestic and International shipping of Dangerous & Non‑Dangerous Goods including country specific guidelines.

• Preferred experience using shipping software required by common shipping carriers (UPS, DHL, FedEx. Etc.)

Associates at ESFM are offered many fantastic benefits.

Full‑time and part‑time positions offer

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits
• including Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Legal Services
• Choice Auto and Home Program

Full‑time positions also offer

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf) or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf

About Compass Group: Achieving leadership in the foodservice and facility management industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, and requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

ESFM maintains a drug-free workplace.

ESFM