Mail Services Associate

The Millennium Group, Where Service Matters; El Segundo (CA); On-site; USD 150,000 - 200,000; Full time

Job summary

A leading business process outsourcing firm in El Segundo is seeking a Mail Services Associate to manage mail and packages with a strong focus on customer service. This entry-level position requires attention to detail, proficiency in Microsoft software, and the ability to lift heavy packages. Ideal candidates will have at least 1-2 years of customer service experience. This full-time role offers opportunities for career growth within a supportive team environment.

Qualifications

• Minimum 1-2 years customer service and shipping/receiving related experience preferred.
• Hazmat certification (DOT/IATA) experience preferred.
• Ability to lift up to 50 lbs. on a consistent basis.

Responsibilities

• Receive and process all mail and packages.
• Utilize the receiving system for parcel records.
• Order and maintain supplies in mailrooms.

Skills

Strong customer service skills

Basic Mathematical skills

Excellent communication skills (written and verbal)

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Software

Job description

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Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Responsibilities

Receive all mail and packages (both business and personal).

• Process inbound, outbound, domestic and international mail and parcels which include FedEx, UPS, DHL, USPS, etc.
• On occasion, offload palleted packages, crates of equipment and/or merchandise from shipping companies.
• Hazmat Shipping. (DOT/IATA certification) experience preferred.
• Utilize the receiving system to maintain a record of parcels.
• Deliver mail to designated mail rooms on each floor.
• Deliver packages to each person individually.
• Order, stock and maintain copy/mailrooms with supplies (i.e. copy paper, general office supplies). Stock printer paper for all copiers and printers on campus.
• Distribute specific items to Executives as required.
  
  

Requirements

Strong customer service skills

• High school diploma or equivalent preferred.
• Minimum 1-2 years customer service and shipping/receiving related experience preferred.
• Basic Mathematical skills.
• 1-3 years' experience with Microsoft Software.
• Hazmat certification (DOT/IATA) experience preferred.
• Ability to effectively work individually and in a team environment.
• Excellent communication skills both written and verbal.
• Ability to meet employer's attendance policy.
• Keyboarding and Windows environment PC Skills.
• Ability to lift up to 50 lbs. on a consistent basis
• Attention to detail.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Facilities Services

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