Mail Coordinator

Cushman & Wakefield; Santa Clara (CA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Flexible spending accounts

Health savings accounts

Retirement savings plans

Life insurance

Disability insurance

Paid time off

Paid and unpaid time away from work

Job summary

Cushman & Wakefield is seeking a Mail Coordinator to manage daily mailroom operations. You will receive, log, sort, and distribute packages, oversee postage needs, and coordinate large mailings with teams. You’ll train colleagues on postage machines and maintain supplies to par levels.

The role requires at least 5 years in mail operations, knowledge of HAZCOM, and the ability to lift 50 lbs. This on-site position offers comprehensive benefits and competitive hourly wages.

Qualifications

• Minimum of 5 years experience in mailroom or related role.
• Must understand HAZCOM and Hazard material handling.
• Ability to lift 50 lbs and climb ladders.

Responsibilities

• Receives, sorts and distributes incoming and outgoing mail and packages.
• Maintains employee rosters and locations lists.
• Weighs and calculates postage for outgoing mail and packages.
• Completes required mail forms and documents.
• Operates mail, copying, and scanning devices.
• Ensures all policies and safety standards are followed.

Skills

Excellent communication skills

Excellent organization skills

Ability to lift 50 lbs

Tools

HAZCOM

Job description

Job Title Mail Coordinator

Job Description Summary

Receive and log all packages. Distributing and/or emailing all recipients of packages. Sorting all mail received. Place all orders for FedEx supplies and keep all areas stocked. Coordinate with all teams for large mailings. Train all colleagues how to use the postage machine for regular postage and certified mail. Take inventory of all mail room office supply stock and keep a par level of letterhead, paper, laminating paper, legal pads, pens, etc. Unclaimed checks - work on getting these to the correct contact immediately using all resources and contacts. Keep all accounts in all areas up to date - add and delete accounts as needed. Joiners/Leavers - review reports weekly to pull individual mail slots and add slots as needed and determined by management. Binding of all presentations and keeping stock at par level. Send daily commission checks and any other mail by courier daily. Make sure the mailroom is secure at all times.

Essential Responsibilities

• Receives, sorts and distributes incoming and outgoing mail and packages
• Maintains employee rosters and locations lists
• Weighs and calculates postage for outgoing mail/packages for common carriers (e.g. US Postal Service and FedEx)
• Completes required mail / package forms (registered mail, international documentation, etc.)
• Arranges for pickup of outgoing US mail/packages (non- product related)
• Operates mail, copying, and scanning devices
• Maintains postage equipment and renews necessary supplies
• Ensures express packages and packages requiring special handling (cold, frozen, etc) are processed correctly
• Investigates un-addressed packages
• Provides general courier services to the site
• Serves as liaison for tracking of non-product related packages.
• May operate light vehicles for mail delivery and errands
• Maintain documents, logs and/or prepare special reports services provided (e.g. mail/package volume and cost)
• Assists other employees by performing duties such as errands, deliveries, day porter assistance, setup of large meeting/events, and light administrative duties
• Ensures all policies, procedures, codes, guidelines, regulations, etc., are followed and enforced including safety systems and standards.

Ability to lift 50 lbs and climb ladders Note: May lift heavy boxes (example: case of paper approximately 55 lbs). Maneuvering of tables can be cumbersome. Safe lifting if required.

Key Competencies

• Knowledge of maintenance tools, materials, and required equipment to perform his/her job functions
• Follow all safety rules, procedure manuals, etc.
• Excellent communication skills
• Excellent organization skills
• Ability to prioritize based on safety, criticality, and client schedules
• Ability to improve efficiency in existing processes
• Ability to expand and grow with a fast moving client and teams.
• Ability to lift 50 lbs.

Important Experience

Minimum of 5 years experience Must understand HAZCOM and Hazard material handling

Other duties

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Benefits and Compensation

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman & Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $23.80 - $28.00.

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [e-mail]. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield” About Cushman & Wakefield Cushman & Wakefield Cushman & Wakefield (NYSE: CWK) is a leading global commercial real estate services firm for occupiers and investors with approximately 53,000 employees in over 350 offices and nearly 60 countries. In 2025, the firm reported revenue of $10.3 billion across its core service lines of services, Leasing, Capital markets, and Valuation and other. Built around the belief that Better never settles, the firm receives numerous industry and business accolades for its award-winning culture. For additional information, visit www.cushmanwakefield.com