Madhappy NYC Part-Time Store Associate

Madhappy; New York (NY); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Welcome gift

Monthly gifting of new collections

Performance based bonus

Job summary

Madhappy is seeking a part-time Store Associate for its Nolita flagship in New York City. You will deliver outstanding customer service, drive sales, and help maintain a welcoming, well-organized store environment.

Based in New York, you should have 1+ year of retail or customer service experience, strong interpersonal skills, and a proactive, team-oriented mindset. Benefits include a welcome gift, monthly product previews, and a performance-based bonus; compensation is $20 per hour.

Qualifications

• 1+ year of retail or customer service experience preferred.
• Strong interpersonal skills and passion for clienteling.
• Ability to thrive in a fast-paced retail environment.

Responsibilities

• Provide elevated shopping experiences with warm, knowledgeable service.
• Build lasting client relationships through personalized styling and proactive outreach.
• Maintain an active client book and follow up for repeat business.
• Keep the store clean, organized, and visually appealing; assist with inventory.

Skills

Clienteling

Relationship-building

Customer service

Retail experience

Multitasking

Job description

NYC PART-TIME STORE ASSOCIATE

Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.

About the job

We are looking to hire a part-time sales associate for our Madhappy flagship location in Nolita, New York City.

The Sales Associate is responsible for delivering outstanding customer service, driving sales, and fostering strong client relationships. This role requires a proactive and engaging individual who is passionate about fashion, understands the importance of personalized service, and thrives in a fast-paced retail environment.

You must be based in New York City to be considered for this position.

Key Responsibilities

Customer Service & Clienteling

• Provide an elevated shopping experience by engaging with customers in a warm, approachable, and knowledgeable manner.
• Build lasting relationships with customers through personalized styling, product recommendations, and proactive client outreach.
• Maintain an active client book, following up with customers to ensure long-term engagement and repeat business.
• Uphold Madhappy’s brand values by creating a welcoming and inclusive store environment.

Store Operations & Merchandising

• Ensure the store remains clean, organized, and visually appealing at all times.
• Assist with inventory management, stock replenishment, and loss prevention procedures.
• Maintain knowledge of store policies and procedures to provide seamless and efficient service.

Qualifications

• 1+ year of retail or customer service experience preferred.
• Strong interpersonal skills with a passion for clienteling and relationship-building.
• Enthusiastic, proactive, and results‑driven mindset.
• Ability to thrive in a fast‑paced environment and multitask effectively.
• Alignment with Madhappy’s brand mission and values.

Benefits

• Welcome gift
• Monthly gifting of new collections
• Performance based bonus

$20/hr

About Madhappy

Madhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.

About Local Optimist

Local Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.

About The Madhappy Foundation

The Madhappy Foundation is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.

Learn more here.