Machine Operator I

Westrock Coffee Company; Little Rock (AR); On-site; USD 29,000 - 33,000; Full time

Job summary

Westrock Coffee Company is seeking a Machine Operator to oversee packaging operations and maintain quality on the production line in Little Rock, AR. The role reports to the Plant Manager and focuses on safe operation and efficient line performance.

The position emphasizes adherence to quality systems, accurate documentation, and teamwork across shifts to meet production goals while ensuring food safety and proper packaging standards.

Qualifications

• Effective communication and instruction-following abilities.
• Proven leadership and training capabilities for line crews.
• Ability to collaborate across shifts and teams.
• Strong troubleshooting and problem-solving skills.
• Commitment to safety protocols and PPE usage.
• Mechanical aptitude for basic repairs and adjustments.

Responsibilities

• Operates production equipment safely and efficiently to hit goals.
• Completes required documents and checklists related to operation.
• Interprets work orders to ensure correct materials and specs.
• Troubleshoots basic-to-moderate operation issues.
• Ensures adequate gas-off time for coffee products.
• Performs changeovers and coordinates materials delivery.
• Programs packaging machine per manufacturing specifications.
• Adjusts packaging equipment for correct case size.
• Packages, labels, and seals boxes for shipment.
• Inspects packages for quality (visual/weight/seal).
• Identifies and segregates nonconforming goods.
• Moves boxes to pallets and completes pallet tickets.
• Records downtime and submits maintenance requests.
• Cleans machine and work area to prevent dust buildup.
• Collects samples for quality assurance purposes.
• Follows safety protocols and uses PPE.

Skills

Communication

Leadership

Teamwork

Fast-paced

Troubleshooting

Detail-oriented

Safety compliance

Job description

Job Description

The Machine Operator is responsible for the overall quality and efficiency of the machine and is indirectly responsible for leading machine crews. The primary result expected from the Machine Operator is to ensure the safe operation of a coffee packaging machine. This position will report to the Plant Manager.

Primary Job Responsibilities

• Operates production equipment safely and efficiently to effectively hit all production/waste goals.


• Completes all required documents and checklists related to equipment operation, reports any malfunctions to supervisor and maintenance.


• Accurately interprets work orders and other instructions to ensure proper materials and specifications are being followed.


• Troubleshoots and resolves basic-to-moderate operation difficulties.


• Ensures that coffee has had adequate time to gas-off


• Completes change-over sheet, notifies line support when a change-over is necessary, and requests that appropriate film, filters, and boxes be delivered to the packaging line.


• Utilizes computer to open appropriate coffee bin.


• Utilizes data entry console to enter item information in order to print correct item labels.


• Programs packaging machine for item to be run, using touch sensitive computer, based on information listed on the manufacturing specification sheet.


• Adjusts packaging equipment to handle appropriate case size.


• Adjusts amount of coffee per package without stopping production, in order to remain within specified ranges.


• Manages the packaging process by closing boxes, labeling them, and sending them through a tape machine.


• Performs numerous visual, weight, and seal inspections of individual packages during operation.


• Identifies and segregates nonconforming goods for proper disposition.


• Moves boxes from the conveyor belt onto pallets, stacking them appropriately.


• Completes tickets for every pallet, including information such as the item number, date, and case count.


• Records amount of downtime incurred during shift with explanation.


• Completes maintenance work request forms if a mechanic is required to service a machine.


• Cleans machine with an air hose and sweeps the working area throughout the day as necessary to prevent dust on the packaging line.


• Conducts a check of the packaging machines and completes a changeover sheet to ensure that bags on packaging line are correct.


• Collects and submits required samples for quality assurance purposes.


• Follows all quality system and safety protocols by safely operating equipment, wearing proper protective equipment (PPE), keeping work areas clean and organized, and contributing to established safety goals.


• Performs other duties as assigned.

Requisition Number

6981

Shift

Second

Qualifications

• Ability to communicate effectively including speaking, writing, active listening and taking instructions.


• Good leadership and training skills


• Ability and willingness to promote and support a positive culture and follow Westrock Coffee values.


• Ability to collaborate with all parts of the operation to achieve goals and objectives.


• Ability to work in a fast-paced environment and handle multiple tasks


• Able to work in a team environment where honest communication, a positive attitude, engagement, and personal accountability is expected.


• Quick troubleshooting and problem-solving skills


• Ability to follow specifications and manuals


• Basic math skills


• Mechanical aptitude, including comfort with using tools to make simple repairs

Equal Opportunity Employer / Vets / Disabled

Starting Pay Rate

Pay Rate $22.01 per hour