Machine Operator I B2 1st shift

Westrock Coffee Company; Conway (AR); On-site; USD 32,000 - 52,000; Full time

Job summary

Westrock Coffee Company in Conway, Arkansas seeks a Machine Operator to set up, operate, and monitor food processing and packaging equipment in a high-speed production environment.

The role ensures safe, efficient machinery operation, adherence to quality standards, and timely production goals. You will perform routine checks, adjust equipment, document processes, and collaborate with team members to maintain smooth packaging lines.

Qualifications

• High school diploma or GED required.
• 1–2 years in a food manufacturing setting.
• Ability to communicate effectively in a team.
• Strong troubleshooting and problem-solving skills.
• Mechanical aptitude and basic math skills.

Responsibilities

• Operate production equipment safely and efficiently to meet goals.
• Complete documents and checklists and report malfunctions.
• Interpret work orders and adjust materials accordingly.
• Troubleshoot operation issues and perform changeovers when needed.
• Ensure proper packaging, labeling, and quality checks.
• Record downtime and submit maintenance requests.

Skills

Communication

Leadership

Troubleshooting

Math

Mechanical aptitude

Education

High school diploma or GED

Tools

Hand tools

Job description

Job Description

The Machine Operator is responsible for the efficient setup, operation, and monitoring of food processing and packaging equipment in a high‑speed production environment. This role ensures that machinery runs smoothly and safely while maintaining strict compliance with food safety and quality standards. The operator performs routine checks, makes necessary adjustments, and collaborates with team members to meet daily production goals. Success in this role requires attention to detail, mechanical aptitude, and the ability to thrive in a fast‑paced, team‑oriented setting.

Job Duties

• Operates production equipment safely and efficiently to effectively hit all production/waste goals.
• Completes all required documents and checklists related to equipment operation, reports any malfunctions to supervisor and maintenance.
• Accurately interprets work orders and other instructions to ensure proper materials and specifications are being followed.
• Troubleshoots and resolves basic‑to‑moderate operation difficulties.
• Ensures that coffee has had adequate time to gas‑off.
• Completes change‑over sheet, notifies line support when a change‑over is necessary, and requests that appropriate film, filters, and boxes be delivered to the packaging line.
• Utilizes computer to open appropriate coffee bin.
• Utilizes data entry console to enter item information in order to print correct item labels.
• Programs packaging machine for item to be run, using touch‑sensitive computer, based on information listed on the manufacturing specification sheet.
• Adjusts packaging equipment to handle appropriate case size.
• Adjusts amount of coffee per package without stopping production, in order to remain within specified ranges.
• Manages the packaging process by closing boxes, labeling them, and sending them through a tape machine.
• Performs numerous visual, weight, and seal inspections of individual packages during operation.
• Identifies and segregates nonconforming goods for proper disposition.
• Moves boxes from the conveyor belt onto pallets, stacking them appropriately.
• Completes tickets for every pallet, including information such as the item number, date, and case count.
• Records amount of downtime incurred during shift with explanation.
• Completes maintenance work request forms if a mechanic is required to service a machine.
• Cleans machine with an air hose and sweeps the working area throughout the day as necessary to prevent dust on the packaging line.
• Conducts a check of the packaging machines and completes a changeover sheet to ensure that bags on packaging line are correct.
• Collects and submits required samples for quality assurance purposes.
• Follows all quality system and safety protocols by safely operating equipment, wearing proper protective equipment (PPE), keeping work areas clean and organized, and contributing to established safety goals.
• Performs other duties as assigned.

Qualifications

• High school diploma or GED.
• 1‑2 years of experience in a food manufacturing environment.
• Ability to communicate effectively, including speaking, writing, active listening, and taking instructions.
• Good leadership and training skills.
• Ability and willingness to promote and support a positive culture and follow Westrock Coffee values.
• Ability to collaborate with all parts of the operation to achieve goals and objectives.
• Ability to work in a fast‑paced environment and handle multiple tasks.
• Able to work in a team environment where honest communication, a positive attitude, engagement, and personal accountability are expected.
• Quick troubleshooting and problem‑solving skills.
• Ability to follow specifications and manuals.
• Basic math skills.
• Mechanical aptitude, including comfort with using tools to make simple repairs.

Equal Opportunity Employer / Vets / Disabled