Machine Operator (1st Shift)

Phoenix Court Group; East Providence (RI); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

34 days vacation/holidays

Medical, dental, and vision coverage

Life and AD&D insurance

401(k) with company match

Dog-friendly office

Free lunches every other week

Job summary

MOO in the US (East Providence, RI) is seeking a skilled Machine Operator to join our fast‑paced production team. You’ll operate and maintain a range of bindery and cutting equipment, uphold safety standards, and ensure quality throughout the line.

The role emphasizes learnability and reliability, with opportunities to grow across multiple machines. We offer a comprehensive benefits package, including medical, dental, vision, 401(k) with match, generous vacation, and a collaborative,

Qualifications

• Operate and maintain production machines with attention to safety and quality.
• Identify and troubleshoot equipment issues and escalate as needed.
• Follow SOPs to ensure consistent, high-quality output.

Responsibilities

• Operate and maintain production machines such as bindery equipment and cutters.
• Identify, troubleshoot, and escalate equipment failures to the Manufacturing management team.
• Adhere to company SOPs to ensure consistent quality and safe operations.
• Report completed orders and prioritize tasks to meet production deadlines.
• Maintain equipment and stations for the next shift.
• Conduct quality checks and upscale unresolved issues to the supervisor.

Skills

Machine operation

Quality control

Troubleshooting

English proficiency

Tools

Bindery equipment

Guillotine cutters

Laminators

MOLL

Horizon Rotary Die MGI

ABG

Job description

MOO brings brands to life in a sustainable way, with a range of remarkable print and merchandise products. We combine design, technology, manufacturing and service, so that people can connect in memorable ways. Not online but out there, in real life.

We started in 2004. Since then we’ve built an award-winning and much-loved brand, with customer satisfaction and Trustpilot ratings that make most businesses want to give up and hire an army of review bots. We’ve got half a million customers, mostly small and medium businesses in North America, the UK, and Europe – businesses that, like us, get all excited about putting something real and beautiful into people’s hands. Does that make us nerds? Probably, and we’re ok with that.

We’ve been given the highest business award in Britain, ‘The Queen’s Award for Enterprise’. Backed by venture capital, we’re part of Tech Nation’s ‘Future Fifty’, recently passing $1bn in lifetime revenue, and featuring in the Guardian’s top 10 UK start-ups list. Ok, we’ll stop bragging now.

Today, we’re more than 400 people with our global HQ in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA, as well as East Providence, RI and Denver, CO and with our most recent office expansion in Cape Town South Africa.

We are currently seeking to add a Machine Operator to our growing team. This expansion is necessary to support our increasing production demands and ensure continued operational efficiency.

We are seeking a highly skilled and motivated Machine Operator to join our fast-paced, customer-driven team. The ideal candidate will possess an unwavering commitment to quality, ensuring that every product manufactured meets our exceptionally high standards. This role requires a keen eye for detail, strong problem-solving abilities, and the capacity to thrive in an environment where precision and efficiency are paramount.

You’ll need to possess a strong understanding of equipment functionality and demonstrate proficiency in assessing, cleaning, calibrating and running machinery, with a willingness to learn and grow within the company. You will also be proficient in written and verbal English to effectively understand work instructions and follow safety protocols.

Responsibilities

• Equipment Operations and Maintenance:
• Operate and maintain various production machines such as bindery equipment, guillotine cutters, laminators, MOLL, Horizon Rotary Die MGI, and ABG
• Identify, troubleshoot, and escalation equipment failures to the Manufacturing management team
• Standard Operating Procedures (SOPs):
• Adhere to company SOPs to ensure consistent quality and safe operations
• Workflow Monitoring and Reporting:
• Accurately report completed orders using company-approved systems
• Prioritize tasks to meet production deadlines
• Station Maintenance:
• Ensure equipment and stations are maintained and replenished for the next shift
• Quality Control and Escalation:
• Maintain high quality standards, ensuring work passed to the next station meets company expectations
• Conduct quality checks and upscale unresolved issues to the supervisor

About You

• Highly motivated and dedicated individual seeking a Machine Operator role. Strong mechanical background, combined with a willingness to learn and adapt, makes an ideal candidate. Eager to apply skills and contribute to the efficient operation of machinery
• Particularly interested in roles that offer opportunities for continuous learning and skill development. Experience in troubleshooting and running machines, with a solid understanding of mechanical principles and problem-solving
• Confident in ability to quickly grasp new concepts and become proficient in operating various types of machinery
• Physically capable of meeting the demands of the role, including lifting up to 50 lbs and remaining on my feet for the duration of the shift while maintaining safety and productivity

Nice to Haves

• 4+ years experience operating 1 or more of our production machines (bindery equipment, guillotine cutters, laminators, MOLL, Horizon Rotary Die MGI, and ABG)

What’s it like to work at MOO?

MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognising the importance of a healthy work/life balance.

• 34 days of combined vacation and holidays, comprehensive medical, dental, and vision coverage, plus life and AD&D insurance.
• We also offer a 401(k) with company match and no vesting schedule, a dog-friendly and casual office environment, and free lunches every other week. Because when you feel good, your work does too.

Diversity Statement

We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn’t discriminate on the basis of race, color, religion or belief, gender, national origin, age, sexual orientation, marital status, disability, veteran status or any other protected class

As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we’d like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won’t in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts.By submitting this information, you consent to MOO's processing of it for these purposes.