Machine Learning Engineer, API Multicloud

JobCubby; San Francisco, Northern (CA, KY); Hybrid; USD 150,000 - 190,000; Full time

Job summary

OpenAI's API Multicloud team is responsible for extending OpenAI's API platform into strategic cloud environments, starting with AWS. The team's mission is to distribute OpenAI's API broadly and safely by enabling key API technologies in AWS-native environments, in close partnership with Amazon and internal teams across Codex, Research, Safety Systems, and Applied.

We're hiring Machine Learning Engineers to build and improve the AI systems that help strategic partners adapt OpenAI models to

Responsibilities

• Partner with strategic customers and internal teams to define target model behaviors, diagnose failure modes, and translate real-world needs into training, evaluation and system requirements.
• Build and scale production ML systems for model customization.

Job description

About the Team

OpenAI's API Multicloud team is responsible for extending OpenAI's API platform into strategic cloud environments, starting with AWS. The team's mission is to distribute OpenAI's API broadly and safely by enabling key API technologies in AWS-native environments, in close partnership with Amazon and internal teams across Codex, Research, Safety Systems, and Applied.

About the Role

We're hiring Machine Learning Engineers to build and improve the AI systems that help strategic partners adapt OpenAI models to important use cases in cloud-native environments. This role spans post-training workflows, evaluation, data pipelines, model behavior, and API/infrastructure integration.

You'll work at the boundary between partner needs and core ML systems: helping teams understand what is and isn't working, diagnosing issues in training and evaluation workflows, and turning those learnings into improvements to the underlying platform. You should enjoy working with external technical partners, extracting the real goal from messy requests, and pushing back or reframing when the requested experiment is not the highest-leverage path. You'll collaborate closely with Research, Applied, Safety Systems, infrastructure teams, and external technical partners to solve ambiguous model-performance problems. When you succeed, strategic partners and internal teams will be able to improve model behavior with confidence, driving measurable product improvements while the systems behind that work become more reliable, scalable, and effective over time.

In this role, you will

• Partner with strategic customers and internal teams to define target model behaviors, diagnose failure modes, and translate real-world needs into training, evaluation, and system requirements.
• Build and scale production ML systems for model customization,