MacDoctors Apple Sales and Repair Technician

MacDoctors; Sioux Falls (SD); On-site; USD 42,000 - 50,000; Full time

Job summary

MacDoctors is seeking a Computer Sales / Computer Technician — Technical Support Specialist for an entry-level role. You will assist customers with selecting Apple gear, diagnose and repair Mac hardware and software, and provide supportive, patient guidance when tech issues arise.

We value curiosity and problem-solving skills over a long resume, and you’ll join a friendly team that teaches you Apple specifics. Full-time daytime hours with rotating Saturdays offered.

Qualifications

• This is an entry-level role, no Apple expertise required but curiosity and problem-solving instincts welcome.

Responsibilities

• Help customers find the right Apple gear (sales).
• Diagnose and fix Mac hardware and software issues (repairs).
• Be the calm, patient voice when someone's laptop is acting up (support).

Job description

Computer Sales / Computer Technician — Technical Support

Are you the person your friends and family call the second their tech starts acting weird? Do you secretly love being the hero who fixes it? Then let's talk.

MacDoctors — the region's leading Apple Specialist, Reseller, and Service Provider — is on the hunt for a Technical Support Specialist & Service Technician to join our friendly, collaborative team of fellow tech nerds.

What you'll be doing:

• Helping customers find the right Apple gear (sales)
• Diagnosing and fixing Mac hardware and software issues (repairs)
• Being the calm, patient voice on the other end when someone's laptop is 'doing a weird thing' (support)

The best part? You don't need to already be an Apple expert. If you've got the curiosity and the knack, we'll teach you everything Apple-specific. This is a true entry-level role — we're far more interested in your problem-solving instincts than your resume's acronym count.

You might be a great fit if:

• You're already the unofficial IT department for your family group chat
• You've cracked open a computer before (for an upgrade, a repair, or just because you were curious)
• You can explain 'it's a RAM issue' to someone who thinks RAM is a kind of truck — without making them feel dumb
• You genuinely enjoy tech and want to keep learning

The details:

• This is a full-time, salaried position with Monday–Friday daytime hours, plus a rotating Saturday shift
• Owned an Apple product before? Cool, but not required
• Competitive starting salary, based on experience
• A genuinely supportive team and a front-row seat to the newest Apple tech