Mac Support Specialist

Scion Staffing; Seattle (WA); On-site; USD 38,572 - 41,328; Full time

Benefits offered by this job

Competitive hourly pay

Innovative projects

Collaboration with specialized teams

Job summary

A biotech research firm in Seattle is seeking a Mac Support Specialist. This contract position involves supporting MacOS in a healthcare environment, troubleshooting lab equipment, and managing user accounts. The ideal candidate has 3+ years in IT support, especially with Mac systems, and skills in problem-solving and communication. Competitive hourly pay is offered, making this a valuable opportunity in a pioneering drug discovery company.

Qualifications

• 3+ years of IT support experience in healthcare or lab environments.
• Strong background in Mac support.
• Experience managing user accounts across platforms.

Responsibilities

• Provide support in a Mac-based environment.
• Troubleshoot lab equipment and peripherals.
• Support user accounts in Google Workspace and Office 365.
• Manage software updates and user onboarding.
• Contribute to documentation of procedures.

Skills

Mac support

Problem-solving skills

Communication skills

Familiarity with Windows

IT security protocols

Job description

Scion Staffing has been engaged to conduct a search for an experienced Mac Support Specialist for our client, a biotech research company in Seattle! This is a contract position based onsite in Seattle, WA.

POSITION OVERVIEW

We are seeking a highly skilled IT Support Specialist with a strong background in supporting MacOS environments. The ideal candidate will have experience working in healthcare, lab, or similar sensitive environments, ensuring the seamless operation of hardware and software while maintaining compliance and security standards. This role requires a proactive, detail-oriented professional capable of managing day-to-day technical support and contributing to the smooth functioning of this innovative research organization.

PERKS

• Competitive hourly pay of $28-30/hr (depending on experience)
• Opportunity to work in a pioneering drug discovery company with innovative projects
• Collaborate with a specialized team supporting cutting-edge lab equipment and research data

RESPONSIBILITIES

• Provide day-to-day support in a primarily Mac-based environment, with some Windows support
• Manage and troubleshoot hardware such as printers, lab equipment, and peripherals
• Support user accounts and licenses across platforms, including Google Workspace, Slack, Zoom, and Office 365
• Handle software and system updates, user onboarding, and password resets
• Contribute to documentation of procedures and common troubleshooting steps

QUALIFICATIONS

• 3+ years of IT support experience (healthcare, lab, or pharma environments preferred)
• Heavy Mac support experience
• Familiarity with both macOS and Windows operating systems
• Experience managing licenses, printers, and other peripherals
• Experience with computer security protocols
• Excellent communication skills and ability to handle sensitive equipment
• Ability to work independently, troubleshoot efficiently, and prioritize tasks effectively

COMPENSATION & BENEFITS

This is a contract position offering a competitive hourly rate of $28-30/hr (depending on experience).

ABOUT OUR FIRM

Scion Staffing is a national award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement, and temporary professional staffing. We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm can also be found online.

Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent. For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.