MAC Glendale FSS Store Manager

The Estée Lauder Companies Inc.; Glendale (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

The Estée Lauder Companies Inc. is looking for a dynamic MAC Glendale FSS Store Manager to lead and develop a high-performing sales team. This full-time role involves total accountability for store operations, customer relationship management, and event management. Ideal candidates will have proven leadership skills in a fast-paced retail environment and a passion for coaching others. Join a leader in prestige beauty for a fulfilling career path with outstanding training and development opportunities.

Benefits

Progressive career opportunities

Outstanding training and development

Competitive remuneration and benefits package

Qualifications

• Proven retail management experience in cosmetics.
• Experience in business planning and setting sales targets.
• Ability to work retail hours and manage a team.

Responsibilities

• Lead and develop team of Sales Associates to achieve sales targets.
• Create and execute business plans to recruit and retain customers.
• Manage operational tasks including inventory and cash reconciliation.

Skills

Leadership

Coaching

Business Management

Customer Service

Retail Operations

Event Management

Sales Analysis

Team Leadership

Tools

Retail Point-of-Sale Software

Microsoft Office

Job description

Join to apply for the MAC Glendale FSS Store Manager role at The Estée Lauder Companies Inc.

We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach, and develop our team of Sales Associates to achieve all sales, customer service, and operational targets. Candidates should have proven leadership, coaching, and business management skills gained in a fast-paced retail environment.

This is an exceptional opportunity to be the Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and leading a high-performing team.

If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale, and this first-level management role with exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.

We value diversity of thought and people, offering progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

Qualifications

• Proven retail management/assistant retail management experience, preferably within cosmetics
• The ability to provide inspirational, authentic, and personalized customer service
• Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling
• Previous retail operations experience, including inventory and facilities management and cash reconciliation
• Proven track record of leading a team to achieve sales and customer service targets
• Experience of creating and executing in-store events
• Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited for an interview

Seniority level

Not Applicable

Employment type

Full-time

Job function

Sales and Business Development

Industries

Personal Care Product Manufacturing