MAC Cosmetics Key Holder

Estée Lauder Companies; Manhattan Beach (CA); On-site; USD 24,796 - 34,440; Full time

Job summary

Estée Lauder Companies in Manhattan Beach, CA is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in running the store smoothly. You will lead by example, coaching the sales team to deliver inspirational, authentic and personalized customer service while achieving sales and service targets.

You will manage cash handling, perform start and end of day reconciliation, and participate in opening and closing the store on a rota basis.

Qualifications

• Proven retail experience preferably within cosmetics
• Ability to provide inspirational, authentic and personalized customer service
• While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Responsibilities

• Lead by example and coach the sales team to meet sales and service targets.
• Support Store Manager and Assistant Manager to ensure smooth store operation.
• Carry out start and end of day cash reconciliation.
• Open and close the store on a rota basis.
• Provide inspirational, authentic and personalized customer service.

Skills

Retail experience (cosmetics)

Customer service

Cash handling

Coaching / mentoring

POS software

Tools

POS software

Job description

Description

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.

You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.

If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• Ability to provide inspirational, authentic and personalized customer service
• While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview