MA Senior Site Reliability Engineer Mastercard · O'Fallon · Site Reliability $96,000–$163,000 5mo ago

Devopsroles; O’Fallon (MO); Hybrid; USD 96,000 - 163,000; Full time

Benefits offered by this job

Insurance and health benefits

Flexible spending accounts and HSAs

Paid leave and vacation time

401k with company match

Tuition reimbursement

Wellness and fitness reimbursement

Job summary

Mastercard is seeking a Senior Site Reliability Engineer to support the Data Delivery and Analytics program, ensuring reliability and velocity of services across the globe. You will engage in the full lifecycle—from design to operation—and collaborate with teams across multiple geographies to improve monitoring and automation.

Ideal candidates will have strong Unix scripting, SQL, Python, and experience with CI/CD tools, distributed systems, and incident response.

Qualifications

• BS degree in Computer Science or related technical field or equivalent practical experience.
• Experience with algorithms, data structures, scripting, pipeline management, and software design.
• Ability to debug and optimize code and automate routine tasks.
• Experience with CI/CD tools such as Git/Bitbucket, Jenkins, Maven, Artifactory, and Chef.

Responsibilities

• Engage in and improve the lifecycle of services—from inception to operation and refinement.
• Analyse ITSM activities and provide feedback on gaps or resiliency concerns.
• Support services before go-live through design consulting, capacity planning and launch reviews.
• Maintain services after launch by monitoring availability and system health.
• Scale systems via automation and drive reliability and velocity improvements.
• Support CI/CD pipelines and promote software through environments with high quality.

Skills

Unix scripting

CI/CD

Automation

Distributed systems

Unix

SQL

Python

Education

BS degree in Computer Science or related field

Tools

Git

Jenkins

Maven

Artifactory

Chef

Bitbucket

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Senior Site Reliability Engineer Overview

The BizOps team is looking for a Senior Site Reliability Engineer who can help us solve problems and enhance our capabilities by supporting applications, services, and platforms. This position is to support the Data Delivery and Analytics program to support the growing need of the product like MyMPA, QMR.

Tech Skills:

Unix, Shell Scripting, SQL, Python, Apache Nifi, Splunk, Dynatrace, Jenkins, GIT, XLR etc.

Role

• Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
• Analyse ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns
• Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
• Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
• Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
• Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices.
• Practice sustainable incident response and blameless post-mortems.
• Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover
• Work with a global team spread across tech hubs in multiple geographies and time zones
• Share knowledge and mentor junior resources

Qualifications

• BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience.
• Experience with algorithms, data structures, scripting, pipeline management, and software design.
• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
• Ability to help debug and optimize code and automate routine tasks.
• We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed.
• Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby.
• Interest in designing, analyzing and troubleshooting large-scale distributed systems.
• We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.
• Experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired.

Key Skills for Application

• Are you a born problem solver who loves to figure out how something works?
• Do you take challenge to enhance monitoring capabilities?
• Do you have a low tolerance for manual work and look to automate everything you can?
• Are you a CI/CD geek who loves all things automation?

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [e-mail] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience.

Mastercard benefits for full time (and certain part time) employees generally include:

• insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• flexible spending account and health savings account
• paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• deferred compensation for eligible roles
• fitness reimbursement or on-site fitness facilities
• eligibility for tuition reimbursement
• and many more

Mastercard benefits for interns generally include:

• 56 hours of Paid Sick and Safe Time
• jury duty leave
• on-site fitness facilities in some locations

Pay Ranges

O'Fallon, Missouri: $96,000 - $163,000 USD