MA Primary Care, ProHealth Physicians, part of Optum

Optum; Manchester (CT); On-site; USD 200,000 - 250,000; Full time

Job summary

Join a leading community-based medical group as a Medical Assistant, where your contributions will directly support patient care and enhance the health of the community. In this role, you will perform clinical and administrative tasks, ensuring patient interactions are documented accurately while providing excellent service. The position offers a dynamic work environment with a strong emphasis on teamwork and patient satisfaction. If you are passionate about making a difference in healthcare, this is an exciting opportunity to grow and connect with a dedicated team.

Benefits

Comprehensive benefits package

Incentive programs

Recognition programs

$1,000 Sign on Bonus

Qualifications

• Graduate of an accredited Medical Assistant program required.
• Intermediate computer skills in Microsoft Office essential.

Responsibilities

• Provide patient care and document interactions in EHR.
• Assist care team to ensure smooth office operations.

Skills

Patient Care

Clinical Documentation

Phlebotomy

Communication Skills

Teamwork

Education

High School Diploma or GED

Accredited Medical Assistant Program

Tools

Microsoft Office

Epic

Job description

***$1,000 Sign on Bonus offered for external candidates***

Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together.

The Medical Assistant supports the Care team and its patients through patient care, clinical and administrative tasks including patient intake, receiving and responding to patient phone calls, and documenting patient interactions. The MA performs duties within the Connecticut scope of practice.

Schedule: Mondays, Wednesdays, Thursdays & Fridays: 7:15 a.m. to 5:45 p.m., off on Tuesdays.

Primary Responsibilities:

1. Provide patient care, clinical summary and direction on next steps or follow up
2. Perform phlebotomy for patients as needed
3. Act as a member of the care team, including preparing patients to be seen by collecting and recording clinical information as per protocol
4. Manage patients according to approved protocols and consistent with appointment and scheduling guidelines
5. Carry out standing orders consistent with practice policies and procedures
6. Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR)
7. Schedule tests, treatments and follow up visits on behalf of patients; assist patients with identifying suitable outside resources for disease management and other services; refer patients when appropriate
8. Answer and document patient phone calls; take complete messages and route to providers as needed using the EHR
9. Monitor task buckets in order to respond to tasks in a timely manner, follow up on overdue orders/worklists and monitor status of critical referrals
10. In coordination with Regional Nurse Managers, maintain oversight of temperature monitoring
11. Assist care team to assure smooth office operation and delivery of excellent service through teamwork
12. Provide attention to patients in a manner that builds confidence, trust and loyalty
13. Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality
14. Maintain open lines of communications with care team and Regional Management team
15. Maintain knowledge of current coding, OSHA and CLIA regulations and company policies
16. Adhere to all patient safety initiatives and infection control regulations
17. Perform other duties as assigned

Required Qualifications:

1. High School Diploma or GED
2. Graduate of Accredited Medical Assistant program
3. Intermediate level of computer proficiency in Microsoft Office

Preferred Qualifications:

1. Certified Medical Assistant
2. 1+ years of MA experience in a primary care setting
3. Experience working with Epic
4. Knowledge of medical terminology
5. Knowledge of ICD - 10 and CPT coding

The hourly range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs,